Hi guys your help plz, my sister has a hp pavilion 471uk. It needed reformatted so my niece put in a system restore disc from another comp cos she never had an hp disc & has now messed it up. It comes onto a black screen & says boot disc failure. She has tried to get an hp system recovery disc without success. She's in scotland & i'm in ireland & she's on the phone constantly expecting me to solve her problem but I don't know what to tell her. She says the hard drive is not dead so any ideas plz guys would be greatly appreciated of if anyone knows where to get the disc from as it seems hp don't do it anymore as the comp is quite old.
can she get a working copy of xp? does it come up at the post screen to press f10 or something like that to do a restore? computer specs http://h10025.www1.hp.com/ewfrf/wc/...71uk&product=77704&dest_page=prodinfoCategory
She can press F1 oR F10 to get into the bios settings but thats about it except the black screen where it says boot disc failure & asks for the system recovery disc to be inserted. Where can she get a working copy of windows xp please. Thanks for your reply earlier ffg7.
I have exactly the same problem with the same mode. Try this websight http://www.gennersales.co.uk/recove...ion_471uk_Windows_XP_Home_Edition_Restore_CDs I've only founf it today and about to try it myself