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Help with Nero 7 ultra

Discussion in 'Nero discussion' started by thisguy1, Jan 23, 2008.

  1. thisguy1

    thisguy1 Member

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    Having problems with Nero, trying to burn data dvds, only works once in a great while, keep getting a reset/illegal disk/ could not perform end of disk at once error.. I looked through the forums and couldnt really find anything that completely fixed my issue. Im hoping you can help. Log follows:

    1C82-0010-1021-2091-2584-8605-****

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.10.1.2
    Internal Version: 7, 10, 1, 2
    (Nero Express)
    Recorder: <TSSTcorp CD/DVDW TS-H552B>Version: GA04 - HA 1 TA 0 - 7.10.1.2
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HL-DT-ST CD-ROM GCR-8483B>Version: 1.00 - HA 1 TA 1 - 7.10.1.2
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552B atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HL-DT-ST CD-ROM GCR-8483B atapi Port 0 ID 1 DMA: On
    DiskPeripheral : WDC WD1600JD-22HBB0 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW TS-H552B E: CdRom0
    HL-DT-ST CD-ROM GCR-8483B F: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 73400320 (0) Byte
    BUFE : 0
    Physical memory : 501MB (513792kB)
    Free physical memory: 204MB (209068kB)
    Memory in use : 59 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    23.1.2008
    ISO compilation
    7:33:30 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    7:33:30 PM #2 Text 0 File Isodoc.cpp, Line 6666
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    7:33:30 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    7:33:30 PM #4 Text 0 File Burncd.cpp, Line 3508
    Turn on Disc-At-Once, using DVD media

    7:33:30 PM #5 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1828943 (406:25.68, 3572MB)

    7:33:30 PM #6 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO (enabled: CD)

    7:33:30 PM #7 Text 0 File DlgWaitCD.cpp, Line 2972
    Recorder: TSSTcorp CD/DVDW TS-H552B, Media type: DVD+R
    Disc Manufacturer ID: SONY, Media Type ID: D21, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 7

    7:33:30 PM #8 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:33:30 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 793
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1828944 (1828944) = #1828944/406:25.69
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1828944 blocks [E: TSSTcorp CD/DVDW TS-H552B]
    --------------------------------------------------------------

    7:33:52 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [E: TSSTcorp CD/DVDW TS-H552B] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3745677312, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 1828944 | 0 | 0x00
    1828944 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    7:33:52 PM #11 Text 0 File SCSIPTICommands.cpp, Line 215
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    7:33:52 PM #12 Text 0 File Burncd.cpp, Line 4294
    Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

    7:33:52 PM #13 Phase 24 File dlgbrnst.cpp, Line 1762
    Caching of files started

    7:33:52 PM #14 Text 0 File Burncd.cpp, Line 4413
    Cache writing successful.

    7:33:52 PM #15 Phase 25 File dlgbrnst.cpp, Line 1762
    Caching of files completed

    7:33:52 PM #16 Phase 36 File dlgbrnst.cpp, Line 1762
    Burn process started at 16x (22,160 KB/s)

    7:33:55 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:33:55 PM #18 Text 0 File Cdrdrv.cpp, Line 9872
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    7:33:55 PM #19 Text 0 File Cdrdrv.cpp, Line 9872
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    7:33:55 PM #20 Text 0 File Cdrdrv.cpp, Line 9872
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: SONY....
    Media type ID: D21
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
    23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    7:33:55 PM #21 Text 0 File DVDR.cpp, Line 8376
    Drive: TSSTcorp CD/DVDW TS-H552B
    Book Type request [TSST]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    7:33:55 PM #22 CDR -1207 File DVDR.cpp, Line 6481
    Book Type automatically set to: DVD-ROM

    7:33:55 PM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x063ba740: Len x648

    7:33:55 PM #24 Text 0 File DVDPlusRW.cpp, Line 675
    Start write address at LBA 0
    DVD high compatibility mode: No

    7:33:55 PM #25 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 73340800

    7:43:56 PM #26 SPTI -1114 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
    Buffer x09e60040: Len x10000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    7:43:56 PM #27 CDR -1114 File Writer.cpp, Line 303
    Reset occurred
    E: TSSTcorp CD/DVDW TS-H552B

    7:43:56 PM #28 SPTI -1046 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x06
    CDB Data: 0x5B 01 06 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 06

    7:43:56 PM #29 Text 0 File DVDPlusRW.cpp, Line 935
    EndDAO: Last written address 0

    7:43:56 PM #30 CDR -1046 File WriterStatus.cpp, Line 162
    Illegal disc
    E: TSSTcorp CD/DVDW TS-H552B

    7:43:57 PM #31 TRANSFER -24 File WriterStatus.cpp, Line 162
    Could not perform end of Disc-at-once

    7:43:58 PM #32 Phase 38 File dlgbrnst.cpp, Line 1762
    Burn process failed at 16x (22,160 KB/s)

    7:44:02 PM #33 Text 0 File SCSIPTICommands.cpp, Line 261
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    7:44:07 PM #34 Text 0 File Cdrdrv.cpp, Line 11185
    DriveLocker: UnLockVolume completed

    7:44:07 PM #35 Text 0 File SCSIPTICommands.cpp, Line 424
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. cyprusrom

    cyprusrom Active member

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    You are having a drive error.Check your cables, make sure they are well connected. It seems that the power supply to the drive is not proper:

    POWER ON, RESET, OR BUS DEVICE RESET OCCURRED

    Could't find much else about that error.

    Also, slow down your speed to X8, too fast @X16.
     
    Last edited: Jan 23, 2008
  3. IHoe

    IHoe Senior member

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    [​IMG]

    I'm afraid that you should check out your drive! good luck!
     
  4. IHoe

    IHoe Senior member

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    we said same thing!
     
  5. cyprusrom

    cyprusrom Active member

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    Yep! Couldn't find much about it, everything suggested a power leak, faulty power supply/connection to the drive, or drive going down the hill.
     
  6. thisguy1

    thisguy1 Member

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    I checked all of my cables, and everything seems intact and in place. I use my drive every day to burn otherwise using convertxtodvd and I never have any problems. Its only while using Nero to create data DVDs when the problem occurs.
     

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