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how do i restore the: "snmaster.idx database" ??

Discussion in 'Windows - Virus and spyware problems' started by iggy1guy, Feb 19, 2007.

  1. iggy1guy

    iggy1guy Member

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    ok, everytime i try to use an AOL program, a little pop-up comes up saying: "the snmaster.idx database has been removed, please restore it." and i do not know how, and i have searched for help online, but so far no help whatsoever. i have tryed un-installing, then re-installing AOL like 3 times, i have done 2 system restores, but it's still the same. can anyone help?
     
  2. bamarose

    bamarose Member

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    did you ever find an answer to your problem?? I am having the same problem with the snmaster.idx database.
     
  3. Waymon3X6

    Waymon3X6 Regular member

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    I dont think this is in the right forum, that may be why no one knows how to help you.
     
  4. bamarose

    bamarose Member

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    well,then...could you tell me what forum i need to go in...i was just simply asking the first person on this thread because i was having the same problem thank you.
     
  5. Waymon3X6

    Waymon3X6 Regular member

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    Probably here:http://forums.afterdawn.com/forum_view.cfm/167
     
  6. Nancan

    Nancan Member

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    Does anyone know how to restore the snmaster.idx file for AOL. It does not say my file is locked or skipped, only that when I restart my computer that this file is missing. I have unstalled and nothing works. Thanks
     
  7. terryhapp

    terryhapp Member

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  8. Nancan

    Nancan Member

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    Same thing happens to me. I have not been able to fix. Aol told me to download AOL 9.0 VR that it has the updates and would fix the problem but have not done.
     
  9. draguns

    draguns Member

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    I am having this problem too.
    Also Reserve Dll is missing
    How to fix
     
  10. GlennS840

    GlennS840 Member

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    I've just got rid of this problem finally....when you uninstall AOL, it keep some files in your computer....you have to uninstall.....then DELETE all remaining aol folders.......it will let you re-install
     
  11. igp

    igp Member

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    I am also getting an error message re: snmaster.idx file is missing. I cannot connect to IE or AOL Please help!
    Thanks
     
  12. QuikDraw

    QuikDraw Regular member

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