Hello. I have a friends iphone that he dropped and the glass is broken, but the phone still works. He purchased a new phone, but not another iphone. He had not saved any of his contacts from his iphone. now he wants to try and gets those contacts off. I connected the iphone to my computer, not a mac, I have a PC. I went into itunes and it noticed the iphone and asked me to download the newest software. Then it went through its process and now it says it needs a sim card. So I put my sim card in and it wants me to add the phone to my account. I don't want to do this, I just want to get teh contacts off of it for him. When I first turned the phone on I could see the contacts, but after I connect to Itunes it is only able to be used for emergencies. I am lost. Any info would be helpful. Also, my friend doesn't have any info on his computer leftover b/c his computer crashed. So is he out of luck? and did I screw up by connecting it to itunes?