I bought a year old hp pavilion media center computer about a week ago, checking the computer it was almost new and works great, I did argue with the guy I bought it from why he didnt have systemrestore and drive disc's, he said it dint come with it, I almost called him a liar till I found out he was telling the truth. HP my computer anyway comes with a hardrive that is partioned, the smaller part which is drive d is what holds all the restore info and can do a restore from it, and also you have a one time option to make restore disc's yourself from that so called d drive, which in my opinion is a greety and a stupid idea. The guy I bought it from specifically said whatever you do don't mess with the d drive in any way, he was right when you click on my computer and the d drive it says in red dont mess with it, ok no problem, I'm not a computer expert in any way but I get the picture. Yesterday I was going to make a copy of restore disc as hp directs you to, the directions seem kinda simple, my problem is I have a piece of software called Vcom SystemSuite7 Pofessional, its an all in one utility piece that does all kinds of things to keep your computer clean and also has its own defag, I have been using this software for several years and it always worked great, but yesterday when I clicked on to defrag I left the room and let it do its thing, as I came back I noticed it started to defrag drive d, I never tought of eliminating it from defraging d after completing c, it took about 5 min to defrag c but about 45 min. to derfrag the much smaller partitioned d, after completing 99% of it it just seemed to have stalled, after a half hour I just stopped it. Than I said to myself I wonder if I screwed something up in d by doing that, and would it affect my making a systemrestore from d now cause of that, dont forget you have a one shot deal, and even if you do it, how would you know if it will work if some day you need to make a restore if needed. I didnt want to e-mail support from vcom cause you know they will not say thier defrag can screw up a partion drive, so I e-mailed hp and explained the problem, oh man, this guy e-mailed me back and his answer was to re-do everything, here is what he said. I also see that you have performed a defragmentation on the D: drive with a third-party application. We cannot assure that whether the recovery partition has been affected by it since we do not have enough expertise regarding how the third party application defragment the drive. I would suggest that you backup all the data and than perform a complete destructive recovery to know if the drive has been affected or not. To perform destructive recovery perform the steps given below. CAUTION: If extra hard drives have been added to the HP Pavilion, disconnect the IDE and power cable from the back of the extra drive before performing a system recovery to prevent data loss on the new drive. CAUTION: Performing a Destructive Recovery will format the hard drive. This will delete all the information on the hard drive and reinstall Windows XP and the original software that came with the PC. In this case, be prepared to reinstall software that was not originally included with the PC. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates. CAUTION: If the PC has a Personal Media Drive attached, remove the drive before performing the recovery. To perform Destructive Recovery, follow the steps below: 1. Disconnect all peripherals and internal non-preinstalled devices from the PC, except the monitor, keyboard, and mouse. 2. Turn on the computer. 3. When the initial blue HP screen opens, press the F10 key repeatedly until a recovery menu appears. The progress indicator that first appears does not indicate that a recovery is taking place. The progress indicator represents the time before the recovery process is started. 4. When the Recovery screen opens, click Next. 5. Click Advanced, and then click Yes to perform a destructive recovery. After the System Recovery is complete, and the computer starts successfully, update the computer software by visiting the Web sites below: * Update the system virus definitions http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=bph07130 * Get the latest critical system updates using Microsofts Windows Update http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=bph07159 * Update the HP software on the system http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=bph07165 This will reinstall the Windows XP Operating System and all the other preinstalled software and drivers. If the destructive recovery is succesful than you can create a recovery CDs as well as can be assured that the recovery partition is not affected. I hope the information that I have provided is useful to you. If you need further assistance, please reply to this message and we will be glad to assist you further. Have a Wonderful Day!! You got to be kidding me, first of all like I said I'm no expert, this is way over my head, plus I dont want to erase everything is what he is suggesting, plus what if it doesnt work than I have nothing to fall back on especially if I corrupted the d drive in some way by defragging it. So I am asking anybody that knows anything about this subject, could have I done some damage here or am I just worrying about nothing, sooner or later I will do the making of my own restore disc's and hope for the best, and I even read hp doesnt give out restore disc's cause of some deal they made with microsucks, whatever, anyway, like I said before, to sell computers without restore disc's is really asinine. Can anybody give me some advise please, thank you.