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hp dvd/cd combo

Discussion in 'CD-R' started by dexter05, Apr 22, 2005.

  1. dexter05

    dexter05 Guest

    i have this reformatted my computer and when i try to burn a movie or a mp3 an error occur... saying "please insert a writable blnk disc". however, i have no problem watching dvd movies. it can read but it can't write.
    I hope you could help in this matter.

    dexter
     
  2. Nephilim

    Nephilim Moderator Staff Member

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    What software are you trying to burn with?
     
  3. dexter05

    dexter05 Guest


    Hi! Iwas using nero 6 and record now deluxe.

    hope you could help in this matter.
     
  4. Nephilim

    Nephilim Moderator Staff Member

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    So both programs give you the same error?


    We might as well start by uninstalling the drive through Device Manager since it's easy and fixes a surprising amount of problems. Here's how:

    Go to Device Manager >

    Expand the tree for DVD/CD ROM Drives >

    Find the drive in question, right click it and go to Properties >

    Under the Driver tab, select Uninstall then OK.

    Now reboot and Windows should detect and reinstall the drive.

    If this doesn't help try the same steps as above except expand the tree for IDE ATA/ATA Controllers and uninstall either the Primary or Secondary controller depending on which one the drive in question is attatched to. Nero Info Tool can tell you which chain the drive is on under the Configuration tab.

    http://www.afterdawn.com/software/cdr_software/cdr_tools/nero_info_tool.cfm

    Let us know if this deos the trick. If not we'll see what else we can do :)
     
  5. dexter05

    dexter05 Guest


    Thank you for your help. I'm sorry to say but I tried it did'nt work and there's no question marks in either dvd/cd rom drives nor IDE ATA. hope you could still help and I will greatly appreciated.

    more power!
     
  6. Nephilim

    Nephilim Moderator Staff Member

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    Ok then, let's concentrate on Nero for now. Have you tried reinstalling Nero? If not then let's uninstall it then use Nero Clean Tools before reinstalling. Here's a link to Nero Clean Tools:


    http://nero.com/us/Clean_Tools.html

     
  7. dexter05

    dexter05 Guest

    Yes I did try reinstalling nero 6, still having the same problem with my dvd/cd combo drive.. Thanks for being patient with me.

    dexter
     
  8. Nephilim

    Nephilim Moderator Staff Member

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    Well how about them apples! :)

    Are you able to try the drive in another PC in order to verify whether it's the drive or something on your system causing the trouble?
     

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