i have a hp dvd300i which i recently bought, and everytime i was on the net it would ask me if i wanted to upgrade my firmware. Eventually i got really irritated with this annoying message that i just did the upgrade. Well, needless to say that after that everything went pear shaped and now i cannot read dvd movies or my dvds that i have written. In my frantic desperation i downloaded a cracked firmware to revert back to my original firmware as the support from hp was not proving fruitful (surprise! surprise!). The 'downgrade' was successful except for the fact that i still cant read dvds etc. CAN ANYONE IN THIS MAD WORLD GIVE ME AN ANSWER PLEASE? Ps. how do i get rid of that annoying upgrade pop up menu?