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HP NC6120

Discussion in 'PC hardware help' started by iani_2006, Jun 25, 2007.

  1. iani_2006

    iani_2006 Regular member

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    When i start this laptop most of the time stucks at the HP INVENT logo. I changed the hard drive , i did a memory test and a HDD test they both work ok. Anybody with ideas what the problem could be ?
     
    iani_2006, Jun 25, 2007
    #1
  2. lecsiy

    lecsiy Regular member

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    when does the logo appear?

    Before post?
    After windows xp is loaded?
     
    lecsiy, Jun 25, 2007
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  3. iani_2006

    iani_2006 Regular member

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    when i start the computer thats when it appears , before windows xp is loaded sometimes it starts but most of the time doesnot.
     
    iani_2006, Jun 25, 2007
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  4. lecsiy

    lecsiy Regular member

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    Is it possible to get into the bios all the time?
     
    lecsiy, Jun 25, 2007
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  5. iani_2006

    iani_2006 Regular member

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    well yes but i have to press the F10 button so many times so that it goes in and it take quiet a long time to get in. But yes i can get into the bios.
     
    iani_2006, Jun 25, 2007
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  6. lecsiy

    lecsiy Regular member

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    Try reflashing the bios with a new update. Instructions + Bios update usually can be found on your computer manafacturers website!

     
    lecsiy, Jun 25, 2007
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  7. ddp

    ddp Moderator Staff Member

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    ddp, Jun 25, 2007
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  8. iani_2006

    iani_2006 Regular member

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    thanks ddp. I think i got a little problem, i dont have a floppy disk drive . Do you think i can put it on a Cd ?
     
    iani_2006, Jun 25, 2007
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  9. lecsiy

    lecsiy Regular member

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    Yes you can. However id advise you use a flash usb stick as it makes it easier to backup your orig bios.
     
    lecsiy, Jun 25, 2007
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  10. iani_2006

    iani_2006 Regular member

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    Ok will put it on a flash disk but how do i do a back up as am reflashing a bios for a first time ?
     
    iani_2006, Jun 25, 2007
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  11. lecsiy

    lecsiy Regular member

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    The flashing utility should make this very easy for you. Should be an option like to backup press (Y) or something like that.

     
    lecsiy, Jun 25, 2007
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  12. ddp

    ddp Moderator Staff Member

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    bios update program might ask you if you want to backup up old bios
     
    ddp, Jun 25, 2007
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  13. lecsiy

    lecsiy Regular member

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    Heh, ddp we truely are giving this guy the full AD service :)
     
    lecsiy, Jun 25, 2007
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  14. ddp

    ddp Moderator Staff Member

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    but don't we always!!
     
    ddp, Jun 25, 2007
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  15. iani_2006

    iani_2006 Regular member

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    When i download the file and extract the files a rom.exe file is created then it asks me to format the floppy disk but nothing happens as i dont have a floppy disk drive how do i change it to the flash driver location ?
     
    iani_2006, Jun 25, 2007
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  16. lecsiy

    lecsiy Regular member

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    This app should help:

    here

     
    lecsiy, Jun 25, 2007
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  17. iani_2006

    iani_2006 Regular member

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    Last edited: Jul 11, 2007
    iani_2006, Jul 10, 2007
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  18. ddp

    ddp Moderator Staff Member

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    did you do what hp says here?
    HOW TO USE:

    Obtain a formatted 1.44-MB diskette.
    Attach external USB diskette drive.
    Download the SoftPaq .EXE file to a directory on your hard drive.
    Execute the downloaded file and follow the on-screen instructions. When prompted, insert the formatted diskette into the diskette drive to create the bootable diskette.
    NOTE: After the diskette has been created, the SoftPaq .EXE file downloaded in Step 3 can be deleted, if desired.


    Power Off the notebook.
    IMPORTANT: DO NOT TURN OFF POWER TO THE COMPUTER WHILE COMPLETING STEP 6!


    Make sure the newly created ROMPaq diskette is still in Drive A: and Power On the notebook. Follow the on-screen instructions to upgrade the System BIOS
     
    ddp, Jul 11, 2007
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  19. iani_2006

    iani_2006 Regular member

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    Well i guess that the SoftPaq .EXE is the sp33794.exe file that you download if yes then i did everything it says. Then i set in the Bios to boot from USB Floppy then save and all it shows me is FreeDOS.I also went to the HP shop in Botswana to get some info of how much it can cost and what the problem could be and they said that it wouldnt be the processor nor the motherboard so i guess its only the bios but how can i flash it with this problem ?
     
    iani_2006, Jul 11, 2007
    #19

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