Recently my friend tried to copy her Spanglish dvd and couldn't. Her computer is about two years old. I have two computers. I tried to copy the dvd for her on the computer which is about four years old and it won't rip. I tried smart ripper and dvd decrypter. I then tried to rip the dvd with my newer computer which is about one year old. No problem with dvd decrypter the new version. I then tried to copy some of the recent dvd's that she had made copies of. The older computer would copy, but had no problem with the newer computer. So, maybe the people who are having problems with ripping have an older computer and I have no idea of how to get an upgrade so the older computer can read the files.