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I know someone can help here

Discussion in 'Video to DVD' started by rwb78, Apr 15, 2005.

  1. rwb78

    rwb78 Member

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    I am continually getting the same messages. "Burn process at 4x failed", then when I try 2x i still get error messages. It takes me 3 tries and rebooting sometimes to finally get a burn to go through.

    Here's the log .. whaddup ??

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.8 (Nero Express)
    Recorder: <TOSHIBA CD/DVDW SD-R5372>Version: TU31 - HA 2 TA 1 - 6.6.0.8
    Adapter driver: <> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <PHILIPS CDD4851 CD-R/RW >Version: C3.7 - HA 1 TA 0 - 6.6.0.8
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : SAMSUNG SV4002H atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD1200JB-00EVA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : PHILIPS CDD4851 CD-R/RW atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    PHILIPS CDD4851 CD-R/RW F: CDRom0
    TOSHIBA CD/DVDW SD-R5372 E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 509MB (522224kB)
    Free physical memory: 222MB (228232kB)
    Memory in use : 56 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    15.4.2005
    Burn DVD Image
    6:01:44 AM #1 Text 0 File Reader.cpp, Line 127
    Reader running

    6:01:44 AM #2 Text 0 File Writer.cpp, Line 122
    Writer TOSHIBA CD/DVDW SD-R5372 running

    6:01:44 AM #3 Text 0 File Burncd.cpp, Line 3153
    Turn on Disc-At-Once, using DVD media

    6:01:45 AM #4 Text 0 File DlgWaitCD.cpp, Line 259
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2286013 (508:00.13, 4464MB)

    6:01:45 AM #5 Text 0 File DlgWaitCD.cpp, Line 271
    Write in overburning mode: NO (enabled: CD)

    6:01:45 AM #6 Text 0 File DlgWaitCD.cpp, Line 2316
    Recorder: TOSHIBA CD/DVDW SD-R5372, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R01, Product revision number: 2
    Disc Application Code: 0, Extended Information Indicators: 1

    6:01:45 AM #7 Text 0 File DlgWaitCD.cpp, Line 433
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    6:01:45 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286014 (2286014) = #2286014/508:0.14
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286014 blocks [TOSHIBA CD/DVDW SD-R5372]
    --------------------------------------------------------------

    6:01:45 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [TOSHIBA CD/DVDW SD-R5372] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681756672, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2286014 | lead-out | 1 | 0x41 | 0x00

    6:01:45 AM #10 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    6:01:45 AM #11 Text 0 File Burncd.cpp, Line 4040
    Cache writing successful.

    6:01:45 AM #12 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    6:01:45 AM #13 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 2.4x (3,324 KB/s)

    6:01:45 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    6:01:45 AM #15 Text 0 File Cdrdrv.cpp, Line 8430
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R01
    Product revision number: 2
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 01 52 49 43 4F 48 - 4A 50 4E 52 30 31 02 38 ...RICOHJPNR01.8
    23 54 37 09 00 3C 67 00 - AC 62 16 18 0B 0B 0A 0B #T7..<g..b......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    6:01:45 AM #16 Text 0 File DVDPlusRW.cpp, Line 638
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    6:02:14 AM #17 SCSI -1135 File Cdrdrv.cpp, Line 1435
    SCSI Exec, HA 2, TA 1, LUN 0, buffer 0x054A0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x45 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    6:02:14 AM #18 CDR -1135 File Writer.cpp, Line 311
    Write error

    6:02:14 AM #19 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    6:02:15 AM #20 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    6:02:15 AM #21 SCSI -1046 File Cdrdrv.cpp, Line 1181
    SCSI Exec, HA 2, TA 1, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 0x01 0x01 0x00 0x00 0x01 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    6:02:15 AM #22 SCSI -1046 File Cdrdrv.cpp, Line 1181
    SCSI Exec, HA 2, TA 1, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    6:02:15 AM #23 Phase 127 File dlgbrnst.cpp, Line 1832
    Generating DVD high compatibility borders

    6:02:15 AM #24 Phase 129 File dlgbrnst.cpp, Line 1832
    Generating DVD borders completed successfully

    6:02:15 AM #25 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 2.4x (3,324 KB/s)


    Existing drivers:
    File 'Drivers\InCDfs.SYS': Ver=4, 3, 0, 5, size=93440 bytes, created 9/13/2004 12:54:06 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDpass.SYS': Ver=4, 3, 0, 5, size=28672 bytes, created 9/13/2004 12:54:46 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDrec.SYS': Ver=4, 3, 0, 5, size=7680 bytes, created 9/13/2004 12:58:10 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. fasfrank

    fasfrank Active member

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    Nero has a tool that will remove InCD. That app interferes and should be removed before doing anything else.


    Existing drivers:
    File 'Drivers\InCDfs.SYS': Ver=4, 3, 0, 5, size=93440 bytes, created 9/13/2004 12:54:06 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDpass.SYS': Ver=4, 3, 0, 5, size=28672 bytes, created 9/13/2004 12:54:46 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDrec.SYS': Ver=4, 3, 0, 5, size=7680 bytes, created 9/13/2004 12:58:10 PM (InCD4 driver for win NT/2K/XP)

    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for src)
     
  3. rwb78

    rwb78 Member

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    OK. Step one completed. I deleted InCD but still have the same problem....hmmm

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.8 (Nero Express)
    Recorder: <TOSHIBA CD/DVDW SD-R5372>Version: TU31 - HA 2 TA 0 - 6.6.0.8
    Adapter driver: <> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <PHILIPS CDD4851 CD-R/RW >Version: C3.7 - HA 1 TA 0 - 6.6.0.8
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : SAMSUNG SV4002H atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD1200JB-00EVA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : PHILIPS CDD4851 CD-R/RW atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    PHILIPS CDD4851 CD-R/RW F: CDRom0
    TOSHIBA CD/DVDW SD-R5372 E: CDRom4
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 509MB (522224kB)
    Free physical memory: 183MB (188408kB)
    Memory in use : 63 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    16.4.2005
    Burn DVD Image
    6:15:05 AM #1 Text 0 File Reader.cpp, Line 127
    Reader running

    6:15:05 AM #2 Text 0 File Writer.cpp, Line 122
    Writer TOSHIBA CD/DVDW SD-R5372 running

    6:15:05 AM #3 Text 0 File Burncd.cpp, Line 3153
    Turn on Disc-At-Once, using DVD media

    6:15:05 AM #4 Text 0 File DlgWaitCD.cpp, Line 259
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1557510 (346:06.60, 3042MB)

    6:15:05 AM #5 Text 0 File DlgWaitCD.cpp, Line 271
    Write in overburning mode: NO (enabled: CD)

    6:15:05 AM #6 Text 0 File DlgWaitCD.cpp, Line 2316
    Recorder: TOSHIBA CD/DVDW SD-R5372, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R01, Product revision number: 2
    Disc Application Code: 0, Extended Information Indicators: 1

    6:15:05 AM #7 Text 0 File DlgWaitCD.cpp, Line 433
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    6:15:05 AM #8 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1557511 (1557511) = #1557511/346:6.61
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1557511 blocks [TOSHIBA CD/DVDW SD-R5372]
    --------------------------------------------------------------

    6:15:05 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [TOSHIBA CD/DVDW SD-R5372] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3189782528, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1557511 | lead-out | 1 | 0x41 | 0x00

    6:15:06 AM #10 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    6:15:06 AM #11 Text 0 File Burncd.cpp, Line 4040
    Cache writing successful.

    6:15:06 AM #12 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    6:15:06 AM #13 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5,540 KB/s)

    6:15:06 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    6:15:06 AM #15 Text 0 File Cdrdrv.cpp, Line 8430
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R01
    Product revision number: 2
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 01 52 49 43 4F 48 - 4A 50 4E 52 30 31 02 38 ...RICOHJPNR01.8
    23 54 37 09 00 3C 67 00 - AC 62 16 18 0B 0B 0A 0B #T7..<g..b......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    6:15:06 AM #16 Text 0 File DVDPlusRW.cpp, Line 638
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    6:18:26 AM #17 SCSI -1135 File Cdrdrv.cpp, Line 1435
    SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x054C0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x07 0x5F 0xA0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    6:18:26 AM #18 CDR -1135 File Writer.cpp, Line 311
    Write error

    6:18:26 AM #19 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    6:18:26 AM #20 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    6:18:27 AM #21 SCSI -1046 File Cdrdrv.cpp, Line 1181
    SCSI Exec, HA 2, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 0x01 0x01 0x00 0x00 0x01 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    6:18:27 AM #22 SCSI -1046 File Cdrdrv.cpp, Line 1181
    SCSI Exec, HA 2, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x5B 0x01 0x06 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    6:18:27 AM #23 CDR -1046 File WriterStatus.cpp, Line 167
    Illegal disc

    6:18:27 AM #24 TRANSFER -24 File WriterStatus.cpp, Line 167
    Could not perform end of Disc-at-once

    6:18:27 AM #25 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  4. fasfrank

    fasfrank Active member

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    That burn log looks complicated doesn't it. Here are the things that I noticed.

    Nero Version: 6.6.0.8 (Nero Express)
    Recorder: <TOSHIBA CD/DVDW SD-R5372> Version: TU31 - HA 2 TA 0 6.6.0.8


    Your Nero is now out of date, a newer version was just released.
    Your firmware version is TU31 the current is TU55.
    Upgrade from Toshiba:

    http://www.toshiba-europe.com/stora...t&ptype=&frame=content&model=SDR5372&slang=EN

    Disc Manufacturer ID: RICOHJPN
    Media type ID: R01

    This is usually OK media.


    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C

    These codes indicate a write error and Nero spells it out:

    6:18:26 AM #18 CDR -1135 File Writer.cpp, Line 311
    Write error
    -------------------------------------------------
    If you did not use this tool, then now is the time:

    http://nero.com/us/General_Clean_Tool.html

    Follow the instructions on the page.

    While you are at it get these as well. They can be run at any time and will not hurt your Nero installation:

    http://nero.com/us/Driver_Clean_Tool_and_RegistryChecker.html

    This entire problem may be the result of bad media so try and find some -RW discs. Get some quality stuff. Here is what ScubaPete wrote:
    (from http://www.dvdplusvideo.com/petesguide12.html)
    The last thing I would do is the firmware upgrade. At some point you may want to do this but only if you really need it. Please read what it says at the Toshiba website carefully.


     
    Last edited: Apr 16, 2005

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