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illegal disc error

Discussion in 'Nero discussion' started by Marki2000, Apr 26, 2007.

  1. Marki2000

    Marki2000 Member

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    hi creaky. I have read with interest the many posts about this topic but I still can't seem to figure out how to fix my problem. I am hoping you can help me. My HP DVD Writer 420n has worked very well for the last 1 1/2 to 2 years. Suddenly last week I started getting an error that says illegal disc error. The crazy thing was that my brother ( who has the same burner, because we both got them at the same time) started getting the same thing. I tried re installing nero, because I have used the same program since I got it, but that didn't help. I searched and read your forum here, and tried everything I could, but nothing changed. I posted on another afterdawn forum, and someone gave me the links for the newest nero software so I downloaded that, but nothing changed ( my other posting and the reply is at http://forums.afterdawn.com/thread_view.cfm/499331#3017956

    I'm hoping you will have time to look at my log file and help me out. The other crazy thing is that if I use Kodak dvds from 3 months ago they work, but the kodak ones from 2 weeks ago don't, as well as the fuji dvds I bought. Cd's also work just fine. I am thoroughly confused. Any advise would be appreciated. Thanks. Marki2000


    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.18
    Internal Version: 6, 6, 0, 18e

    Recorder: <HP DVD Writer 420n> Version: 1.33 - HA 1 TA 0 - 6.6.0.18
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <ASUS CD-S500/A >Version: 1.2D - HA 1 TA 1 - 6.6.0.18
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : MAXTOR 4K040H2 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : HP DVD Writer 420n atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : ASUS CD-S500/A atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    HP DVD Writer 420n D: CDRom3
    ASUS CD-S500/A E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 73400320 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 503MB (515572kB)
    Free physical memory: 166MB (170188kB)
    Memory in use : 66 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    26.4.2007
    UDF/ISO compilation
    9:39:30 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation started

    9:39:30 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation completed (no file modified)

    9:39:30 PM #3 Text 0 File Isodoc.cpp, Line 6359
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    9:39:30 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    9:39:30 PM #5 Text 0 File Reader.cpp, Line 127
    Reader running

    9:39:30 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:39:31 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    9:39:31 PM #8 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    9:39:31 PM #9 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2202543 (489:27.18, 4301MB)

    9:39:31 PM #10 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    9:39:31 PM #11 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: HP DVD Writer 420n, Media type: DVD-R
    Disc Manufacturer: RITEKF - 1
    Disc Application Code: 64, Disc Physical Code: 193

    9:39:31 PM #12 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:39:31 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2202544 (2202544) = #2202544/489:27.19
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202544 blocks [HP DVD Writer 420n]
    --------------------------------------------------------------

    9:39:31 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [HP DVD Writer 420n] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510810112, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2202544 | lead-out | 1 | 0x41 | 0x00

    9:39:31 PM #15 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    9:39:31 PM #16 Text 0 File Burncd.cpp, Line 4122
    Cache writing successful.

    9:39:31 PM #17 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    9:39:31 PM #18 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 2.4x (3,324 KB/s)

    9:39:31 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2661
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:39:31 PM #20 Text 0 File DVDR.cpp, Line 2571
    Recording mode: Sequential Recording Mode

    9:39:31 PM #21 Text 0 File Mmc.cpp, Line 21774
    Set BUFE: Buffer underrun protection -> ON

    9:39:31 PM #22 Text 0 File DVDR.cpp, Line 2726
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:39:31 PM #23 Text 0 File Cdrdrv.cpp, Line 8892
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    9:39:31 PM #24 SCSI -1046 File Cdrdrv.cpp, Line 1182
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x30
    Sense Qual: 0x11
    CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x21 0x9B 0xB0 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x11

    9:39:31 PM #25 CDR -1046 File ThreadedTransferInterface.cpp, Line 1778
    Illegal disc

    9:39:32 PM #26 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1778
    Could not perform start of Disc-at-once

    9:39:32 PM #27 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 2.4x (3,324 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.02.50a, size=17136 bytes, created 1/16/2003 2:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 8:00:00 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi Marki2000
    Illegal disc error usually means the drives firmware doesn't support the media.
    For this log below the media is 16x Ritek - guessing the Fuji's.
    Since this drive hasn't had a firmware update in 2 years not all newer media may be supported by it - esp. 16x media.
    Kodak uses different manufacturers so the ones you got 3 months ago are probably supported by the firmware but the newer ones may be made by a manufacturer that isn't.

    If 2.4x is the max burn speed Nero will give you on the discs you're using then that's another sign that the media isn't supported by the firmware.
    The drive will use a default write strategy and speed.
    Doesn't always fail but in your case looks like it is.

    CD's are more supported by firmware since they've been around much longer than DVD's.

    Try using some Verbatims or Taiyo Yudens - those 2 are usually most supported by the drives firmware.
    Or look on the label of the Kodaks that work for the 'made in' and burn speed and buy more of them. Though there may be no guarantee that you get the same manufacturer.

    Another option if your still having problems finding media that's supported by the drive is get a new one. Much cheaper then they were when you bought this one and they will support more media.
     
  3. Marki2000

    Marki2000 Member

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    thank you very much...I will take your advise and try to get some other media and maybe look in to buying a new burner. Marki2000
     
  4. binkie7

    binkie7 Moderator Staff Member

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    You're welcome Marki2000
    Keep us posted on the outcome - good, bad or otherwise :)
     
  5. Marki2000

    Marki2000 Member

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    ok so here is the update...I just happeneed to be in tiger direct the other day and saw an HP 940i cd/dvd burner with lightscribe available, so I picked it up.I also got some lightscribe discs, and a 100 pack of hp dvds.When I got home, no matter what I did the new hp dvd burner wouldn't recognize anything I put into it. My brother (the computer guru of the family talked me through a tonne of different things and it seems to work fine, as in it has power, the computer recognizes it, but it won't even see any dvds or cds I put into it. I tried the hp dvds in my old hp burner and they seem to work just fine, even at 8x. Would you recommend staying at 4x or is 8x ok, as long as it is working? My brother is going to try the new hp burner in his computer and probably take it back for me, if it continues to not function. Thanks very much. I appreciate your help. Marki2000.
     
  6. binkie7

    binkie7 Moderator Staff Member

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    Depending on who made the HP 8x may be fine. Or even 6x.
    To check who made the HP pop one in the drive. In Nero SmartStart go to ToolKit>CD-DVD Speed. The disc tab will list the manufacturer.

    Do you have the new burner's jumper pin set to the master or slave depending on which ide connector it's on?

    You can also try uninstalling the ide channel and/or the drive itself in device manager. Reboot and let windows do it's thing and reinstall.
     

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