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ImgBurn falls at the final hurdle...please help!

Discussion in 'Copy DVD to DVDR' started by cinderela, Jun 4, 2007.

  1. cinderela

    cinderela Member

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    Hi to everyone....if there is anyone that can help with this matter, I will be very very grateful. I am very new to burning and I followed the guide on this site faithfully (http://forums.afterdawn.com/thread_view.cfm/422740) to the letter. I got all the way to final step and then ImgBurn refused to burn the copy. It came up with the message "device not ready (medium not present - tray closed)" The green arrow will not light and I am really stuck....Can someone please please help?
     
  2. attar

    attar Senior member

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    You start Imgburn, put the disk in the burner and it is not recognized (the green arrow is grey?)
     
  3. cinderela

    cinderela Member

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    yes exactly!!!!
     
  4. attar

    attar Senior member

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    Tools > Drive > Capabilities to verify that it sees the drive, then press the 'Check Firmware Update' button.
     
  5. 300bowler

    300bowler Regular member

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    post the info in the top circle, and we will help find if you need a firmware update

    Also what brand of media are you using?
    [​IMG]
     
  6. ddp

    ddp Moderator Staff Member

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    moved to correct forum
     
  7. cinderela

    cinderela Member

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    hi, really sorry but i don't know how to copy the screen image so i wrote down what it says in the box:

    TSSTcorp CDRWDVD TS-H493A D200 (ATA)
    Current Profile: N/A

    I am using Sony stuff. Thanks for trying, really very grateful...
     
  8. attar

    attar Senior member

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    Is that a CD burner?
     
  9. cinderela

    cinderela Member

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    err...not sure...that's what comes up on ImgBurn
     
  10. attar

    attar Senior member

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    Did you do that?
    Try a CD in the drive.
     
  11. cinderela

    cinderela Member

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    hi, it does see the cd. i am using the type it needs...-r and -rw but it is still not working!
     
  12. attar

    attar Senior member

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    You put the CD in the drive and the button turns green?

    Your original post indicated that you were trying to burn a DVD.
    The point of "Tools > Drive > Capabilities" is to find out if you have a DVD burner.
    The 'capabilities' should indicate the types of DVD that it can read or write.
     
  13. 300bowler

    300bowler Regular member

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