I'm not sure which cuased what but both programs stopped working right around the same time. Aol will load mail and the opening news panle but that is it. No web pages or im. Explorer will not load anything besides a the basic home page but none of the links work. I am running a xp and i keep current on all windows updates. I use mcafee personal firewall(had before problem). I have tried the uninstalling and reinstalling aol, and updating explorer but it hasn't worked. I hope this is enough info for some to help thanks in advanced.