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internet explorer corrupt!!

Discussion in 'Windows - General discussion' started by neilcolt, May 15, 2014.

  1. neilcolt

    neilcolt Regular member

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    I have a windows Vista PC with IE9 loaded and when try to open the IE program i get "windows error" message saying the program has encountered a problem and must close down.I cannot get on the IE program to "reset" the settings as it closes down.The program is corrupt after a virus.Although i have loaded firefox on the same PC and works perfect I would like to repair the explorer but it closes down before I can try and repair.
    It is IE9 i do know.
    There must be damaged files somewhere ,any help appreciated thanks.
    NeilC
     
  2. rulisky

    rulisky Regular member

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    Have you tried a System Restore to a point before the Virus?

    IE is just not one of those programs that you can uninstall. But, maybe, a reinstall of the program will help. You can download IE9 from MS.

    Have you considered moving from Vista? Try Win 7, it is good. I would avoid Win 8 like the plague. I consider 8 the "New Vista".
     
  3. ddp

    ddp Moderator Staff Member

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    reset ie9 under the advanced tab in internet options thru control panel.
     
  4. neilcolt

    neilcolt Regular member

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    Great thanks worked a treat,all sorted now.

    NeilC
     
  5. ddp

    ddp Moderator Staff Member

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    what did you do to fix it?
     
  6. neilcolt

    neilcolt Regular member

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    Control panel clicked main internet options then advanced,reset.!!!sorted.

    Ive done something similar before where i had to delete updates for IE and go back to IE 8,but thankfully this was not as bad.

    thanks

    NeilC
     
  7. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn.
     

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