Internet Problem Windows/2000 Pro.

My Cuz and I have spent many stupid hours trying to get this thing to work, it's a dell optiplex gx100. When I went into cmd prompt, ipconfig, sais i have ip and what not but when i click to start ie or firefox it wont do anything. Reinstalled w/2000 pro and still notta, i have tried reseting my modem by unplugging for about 1 min and still no luck....no fire wall to my knoledge, do i need to update drivers or what?! Please Help!
Thanks (Medic)

 

what type of internet are you using? dialup? dsl? first thing I would do after reinstalling 2k is to do ALL the updates, which will take a while. Then try. Those updates do a lot of networking fixes, as well as upgrade to IE6.

 

well, kinda hard to update it with out the internet, using cable modem...

 

lol...sorry. Must have had a brain fart. Your cable modem software seems to be operating properly, and says its connected, or are you using a router?

 

Directly from modem to computer...

 

so when you ping your computer in dos prompt, does it shoot back a "192.1.xxx" number? If so, thats not your IP number, thats the local address your computer is assigned. I don't know man, very puzzling. Unfortunately for something like this, it could be dozens of different things. Bad modem, bad cable, maybe the firmware on the modem needs to be upgraded? I've used my DSL modem and router with win2k and winXP for years and never had a problem like this. Sorry I can't be more of a help. Is your Dell still under warranty? Maybe they can troubleshoot for you, if you don't mind talking to India.

 

djscoop, thanks for the effort in trying to help me, i know my modem and cable is good cuz when i hook my regular computer back up it works instantly.

ddp, yes i have configured ie to work with the cable and also firefox but still no luck... i have no idea what to do

 

It's onboard so i will try that in the bios and post back
Thanks Medic