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iPhone 5 update/froze

Discussion in 'iPhone - General discussion' started by Lisboa67, Nov 3, 2016.

  1. Lisboa67

    Lisboa67 Regular member

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    hi some help please, I have just tried to update my iPhone 5, was rushing about at home plugged it in to mains and it was updating....slowly, after five minutes I had to go out so just disconnected it and took phone with me. But ATM all I have got is the Apple logo showing 2 hours on, have tried to press menu/on off button together, but all it does is the apple logo flickers off then comes back on, any help please?
     
  2. sikosrus

    sikosrus Member

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  3. Lisboa67

    Lisboa67 Regular member

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    Thanks Sikosrus, went on Apple live chat, was on there for near 2 half hours, kept repeating going on iTunes as instructed, but no joy tried it about 20 odd times, was told it was cable tried 3 cables in all, but just as I was about to give up, it unlocked and back to normal, frustrating on Apple live chat, as I kept doing the same procedure without any joy, then like I said was just about to give up, was actually waiting for live chat asking how much Apple would screw me for a 'service' to 'fix it' when it unlocked. All done now to date, but will keep your link you sent. Thanks again, Cheers!
     

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