Hi, Hope someone can help me! I have an colour IPOD 30Gb photo. Until recently it worked fine, but since it froze (I let it drain power to unfreeze it) - it now no longer gets recognised within Windows or Itunes. I have been through the ITunes helpfiles, tried soft resetting etc. to no avail. I have tried putting the IPOD in disk mode, when it says "Ok to disconnect" (it says this whether its connected to my pc or not). I have also tried installing itunes on a new pc, but still it won't detect the IPOD. It has no error msgs or warning icons when I start it. Would be grateful of any assistance?... Cheers, Al.