I tried to reset my Lenovo K450 to factory using the Lenovo Onekey restore program, I got an error message indicating Onekey was not operable. In order to get back in operation I installed my Win 8 disk. I am trying to get it to reset to factory, but now I do not have any of the Lenovo Recovery Media, I have tried the Lenovo support, but all you get are a series of solutions to try to solve the problem, none of which work. Does anyone have any idea how to restore the missing Onekey program, or how to do a foctory re-install without it. I tried to find out if they had a recovery disk, and could not find one, their costumer service is also a list of solutions . I could not even get a phone number for costumer service. What a mess. Any help appreciated.