1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Locked out of windows 7

Discussion in 'Windows - General discussion' started by Me79, Sep 30, 2013.

  1. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Hi There

    I am having a nightmare my bf has locked himself out of his laptop which is windows 7. I have a macbook so i'm trying my best to help him. We have googled everything as he hasn't got the disks and we don't ever get an option to use the administrator user. Can anyone please help us out.

    Thank You

    Emma
     
  2. scorpNZ

    scorpNZ Active member

    Joined:
    Mar 23, 2005
    Messages:
    4,013
    Likes Received:
    42
    Trophy Points:
    78
  3. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,076
    Likes Received:
    80
    Trophy Points:
    128
    can try using f8 to getting into safemode but still need password even for that. are there 2 accounts that are both administers at startup page?
     
  4. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Haha no he's not up to something! So with that software can I download it on my MacBook and then copy to disc and then put it on his laptop?

    Yeah I am only given the option of his account no administrator account, I've tried F8 and stuff but they all want a password can't work out how to get to the admin account!

    All we wanna do is restore it as we are giving it to my little cousin cos we don't use it anymore!

    Thank you
     
  5. scorpNZ

    scorpNZ Active member

    Joined:
    Mar 23, 2005
    Messages:
    4,013
    Likes Received:
    42
    Trophy Points:
    78
    Yes it's an iso you can burn to cd or pretty sure there's a version to put onto thumb drive as well

    if it won't boot from cd or usb drive then change boot order in the BIOS tap key F1 or F2 depending on you cpu

    there's also another similar software
    http://www.ubcd4win.com/

    would pay to look at hirens site or web search how to reset windows password using hirens bootcd,it's been a while there was a picture of what you should see & the order of user accounts in the list if there's more than one that was shown on a site who had a tutorial,best method is not to reset when asked or given choice select "none" so reboot goes straight into windows,i've used & still have it here,it also has a bootable copy of xp on it

    once your back into windows check computer management then select disk manager,ignoring the very left column & looking at the bottom half of the main window do you see an arrangement that shows more than 1 partition Called C

    as an example only look at the 1st picture in this link & the colour'd part in the bottom half http://www.disk-partition.com/windows-8/move-free-space-windows-8.html

    disk 1 in green (yours should show disk 0 if only 1 hard drive is there)
    E partition is vista or win or win 8 boot partition,if you have xp this will not be here

    partition C is windows

    however if you have say a 3-15gb partition lets say D after partition C (like in picture that has a 40gb D partition)& nobody created it but it was there when bought then this will likely be the recovery partition,if you have xp D partition can be in front of C or after it & won't be more than 5gb normally

    recovery partition is used to restore to factory specs however before it is used you must create a backup image of the recovery & C partition,regardless an image should be created of windows C drive this will then become your restore disk so to speak,two will need to be created using the free for personal use software easeus todo backup
     
  6. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Thank you will try this! Hope I can do it!! Driving me insane!
     
  7. GryphB

    GryphB Regular member

    Joined:
    Jan 26, 2006
    Messages:
    148
    Likes Received:
    0
    Trophy Points:
    26
    In this case, you do a factory reboot using the recovery partition. Should be like an F11 or something upon powering on.
     
  8. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,076
    Likes Received:
    80
    Trophy Points:
    128
    Me79, do as what GryphB suggests because if you had told us that earlier, we would have told you to use the recovery partition to do a fresh install of windows.
     
  9. scorpNZ

    scorpNZ Active member

    Joined:
    Mar 23, 2005
    Messages:
    4,013
    Likes Received:
    42
    Trophy Points:
    78
    F10 or F11 but not before images are created like i said in last paragraph of last post or they risk ending up with a paper weight of a computer
     
    Last edited: Oct 2, 2013
  10. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Ok thank you! Gonna give it a go at the weekend! I'm little scared haha!
     
  11. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,076
    Likes Received:
    80
    Trophy Points:
    128
    why?
     
  12. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Because I've never done anything like this so it's pretty scary!
     
  13. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,076
    Likes Received:
    80
    Trophy Points:
    128
    if all you are doing is putting windows back to default setting than it isn't. if in doubt, ask.
     
  14. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Hello I have been lent a windows 7 disc but how the hell do I get the computer back to the original factory settings? I'm sorry I've put the disc in and restarted the laptop but it's isn't giving me any options to load the disc! Any advise?
     
  15. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,076
    Likes Received:
    80
    Trophy Points:
    128
    what is the make & model# of the laptop so can check that laptop site about how to access the recovery partition to reload windows to factory default settings?
     
  16. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Acer aspire 5336 thank you
     
  17. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,076
    Likes Received:
    80
    Trophy Points:
    128
    This recovery process helps you restore the C: drive with the original software
    content that is installed when you purchase your notebook. Follow the steps
    below to rebuild your C: drive. (Your C: drive will be reformatted and all data
    will be erased.) It is important to back up all data files before using this option.
    Before performing a restore operation, please check the BIOS settings.
    1 Check to see if Acer disk-to-disk recovery is enabled or not.
    2 Make sure the D2D Recovery setting in Main is Enabled.
    3 Exit the BIOS utility and save changes. The system will reboot.
    Note: To activate the BIOS utility, press <F2> during POST.
    To start the recovery process:
    1 Restart the system.
    2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
    enter the recovery process.
    3 Refer to the onscreen instructions to perform system recovery.
    Important! This feature occupies 15 GB in a hidden partition on
    your hard disk

    manual link http://global-download.acer.com/GDF...4804&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE 5336&OS=ALL&LC=en&BC=ACER&SC=PA_4
     
  18. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    We don't need to save anything on this laptop! Thank you will try this in a bit!

    Thanks so much!
     
  19. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,076
    Likes Received:
    80
    Trophy Points:
    128
    acer netbooks use the same method of reloading windows as i've done it once or twice for customer. don't worry about the data than if restoring to factory defaults.
     
  20. Me79

    Me79 Member

    Joined:
    Jul 14, 2006
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    16
    Thank you for your help!
     

Share This Page