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looking for help

Discussion in 'Nero discussion' started by rscott55, Jun 4, 2007.

  1. rscott55

    rscott55 Member

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    I have currently have nero 4.9.6.6. and dvd shrink 3.2 and azureus 3.0.1.2. I try and try to burn a dvd and like 1 out of 10-20 works the rest of the time I get a error and it stops in the middle of the burning process. Thanks in advance to anyone that can help me. Attached is the error thing that it gives me. I can't make heads or tails out of any of it.

    1C82-80XE-09E5-59A4-405E-8625-****

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=169792 bytes, created 3/14/2007 12:43:16 PM

    NT-SPTI used
    Nero API version: 7.9.6.0
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Nero\Nero 7\Core\
    Application: ahead\Nero - Burning Rom
    Internal Version: 7, 9, 6, 0

    Recorder: <Memorex DVD+-RAM 525G v1>Version: G.01 - HA 1 TA 1 - 7.9.6.0
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    CdRomPeripheral : Memorex 52MAXX 3252AJ1v2 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : Memorex DVD+-RAM 525G v1 atapi Port 0 ID 1 DMA: Off
    DiskPeripheral : ST380013AS iaStor Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    Memorex 52MAXX 3252AJ1v2 D: CdRom0
    Memorex DVD+-RAM 525G v1 E: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2046MB (2095196kB)
    Free physical memory: 1463MB (1498328kB)
    Memory in use : 28 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    4.6.2007
    NeroAPI
    9:43:01 PM #1 Phase 112 File APIProgress.cpp, Line 285
    DVD-Video files reallocation started

    9:43:01 PM #2 Phase 114 File APIProgress.cpp, Line 285
    DVD-Video files reallocation completed (no file modified)

    9:43:01 PM #3 Phase 111 File APIProgress.cpp, Line 285
    DVD-Video files sorted

    9:43:01 PM #4 Text 0 File SCSIPTICommands.cpp, Line 424
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    9:43:01 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 838
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    9:43:01 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    9:43:01 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
    First writeable address = 0 (0x00000000)

    9:43:01 PM #8 Text 0 File Burncd.cpp, Line 3508
    Turn on Disc-At-Once, using DVD media

    9:43:01 PM #9 Text 0 File DlgWaitCD.cpp, Line 307
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2063471 (458:32.71, 4030MB)

    9:43:01 PM #10 Text 0 File DlgWaitCD.cpp, Line 319
    Write in overburning mode: NO

    9:43:01 PM #11 Text 0 File DlgWaitCD.cpp, Line 2964
    Recorder: Memorex DVD+-RAM 525G v1, Media type: DVD+R
    Disc Manufacturer ID: PRODISC, Media Type ID: R04, Product revision number: 4
    Disc Application Code: 0, Extended Information Indicators: 7

    9:43:01 PM #12 Text 0 File DlgWaitCD.cpp, Line 493
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:43:01 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2063472 (2063472) = #2063472/458:32.72
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2063472 blocks [E: Memorex DVD+-RAM 525G v1]
    --------------------------------------------------------------

    9:43:01 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
    Prepare [E: Memorex DVD+-RAM 525G v1] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4225990656, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2063472 | 0 | 0x00
    2063472 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    9:43:01 PM #15 Text 0 File SCSIPTICommands.cpp, Line 215
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    9:43:01 PM #16 Text 0 File Burncd.cpp, Line 4294
    Caching options: cache CDRom or Network-No, small files-Yes (<32KB)

    9:43:01 PM #17 Phase 24 File APIProgress.cpp, Line 285
    Caching of files started

    9:43:01 PM #18 Text 0 File Burncd.cpp, Line 4413
    Cache writing successful.

    9:43:01 PM #19 Phase 25 File APIProgress.cpp, Line 285
    Caching of files completed

    9:43:01 PM #20 Phase 36 File APIProgress.cpp, Line 285
    Burn process started at 16x (22,160 KB/s)

    9:43:01 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:43:01 PM #22 Text 0 File Cdrdrv.cpp, Line 9869
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: PRODISC.
    Media type ID: R04
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 50 52 4F 44 49 - 53 43 00 52 30 34 04 38 ...PRODISC.R04.8
    23 54 37 0F 02 54 6B 02 - 94 63 15 15 0B 0A 08 08 #T7..Tk..c......
    01 1C 1E 0B 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................

    9:43:01 PM #23 Text 0 File DVDR.cpp, Line 6550
    Drive: Memorex DVD+-RAM 525G v1
    Book Type request [LG]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    9:43:01 PM #24 CDR -1211 File DVDR.cpp, Line 6453
    Book Type set to: DVD-ROM

    9:43:02 PM #25 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
    Buffer x0b303b00: Len x648

    9:43:02 PM #26 Text 0 File DVDPlusRW.cpp, Line 675
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:43:02 PM #27 Text 0 File ThreadedTransfer.cpp, Line 269
    Pipe memory size 83836800

    9:54:47 PM #28 SPTI -600 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x00) WinError(121) NeroError(-600)
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 EC A0 00 00 20 00 00 00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x1b719a00: Len x10000
    0x00 00 01 BA 44 07 2F DC 3D D7 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 66 EA 37 0C 03 C3 98 05 94
    0xEE A0 B1 26 80 CA 12 41 A2 84 60 C5 00 35 67 20

    9:54:47 PM #29 CDR -600 File Writer.cpp, Line 303
    Device not available
    E: Memorex DVD+-RAM 525G v1

    9:54:47 PM #30 SPTI -1114 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x35 02 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0E 00 00 00 00 29

    9:55:03 PM #31 SPTI -1023 File SCSIPassThrough.cpp, Line 179
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1023)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 2C

    9:55:03 PM #32 Phase 127 File APIProgress.cpp, Line 285
    Generating DVD high compatibility borders

    9:55:07 PM #33 Text 0 File DVDPlusRW.cpp, Line 935
    EndDAO: Last written address 60576

    9:55:07 PM #34 CDR -1114 File WriterStatus.cpp, Line 162
    Reset occurred
    E: Memorex DVD+-RAM 525G v1

    9:55:07 PM #35 TRANSFER -24 File WriterStatus.cpp, Line 162
    Could not perform end of Disc-at-once

    9:55:07 PM #36 Phase 38 File APIProgress.cpp, Line 285
    Burn process failed at 16x (22,160 KB/s)

    9:55:07 PM #37 Text 0 File AudioCompilationImpl.cpp, Line 863
    DRM: DRM burn session terminated.

    9:55:07 PM #38 Text 0 File AudioCompilationImpl.cpp, Line 892
    DRM: Closing entire DRM handling. Bye.

    9:55:07 PM #39 Text 0 File SCSIPTICommands.cpp, Line 261
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    9:55:14 PM #40 Text 0 File Cdrdrv.cpp, Line 11185
    DriveLocker: UnLockVolume completed

    9:55:14 PM #41 Text 0 File SCSIPTICommands.cpp, Line 424
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 2:03:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. rscott55

    rscott55 Member

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    sorry I had a typo nero is 7.9.6.0 and dvd shrink is 3.2
     
  3. binkie7

    binkie7 Moderator Staff Member

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    Hi rscott55
    CdRomPeripheral : Memorex DVD+-RAM 525G v1 atapi Port 0 ID 1 DMA: Off
    Get DMA turned back on for the drive - here's a guide.

    This might be playing into these errors from the log - Device not available & Reset occurred

    Burn process failed at 16x
    Take the burn speed down to 8x.

    Instead of autoburning with Nero try ImgBurn instead. Here's a tweak for Shrink to auto burn w/ ImgBurn - link.
    Here's a link for Imgburn - link. All free.
    Install ImgBurn then install the tweak for shrink.

    Now under select back up target pick ImgBurn instead of the Memorex drive. In the burn settings tab reduce the speed from max to 8x.
    Try this to rule out any conflicts with Nero (another reason for the reset error).

    Not alot of memory in use which is a good thing but if you have any unneeded programs when burning shut them down. One may be interfering w/ Nero - another reason for the device not available, reset occurred errors.

    Anything change pc wise since this started happening and you were able to burn fine with this drive?
     
  4. rscott55

    rscott55 Member

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    thank you very much. Im not sure I just got the computer not to long ago and have just started messing with burning dvd's and such. I will give your idea a shot and will let you know what happens. once again thank you very much.
     
  5. binkie7

    binkie7 Moderator Staff Member

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    You're welcome rscott55
    Try DMA 1st. After you do the reboot go back in device manager and make sure the transfer modes all have DMA mode.

    Keep us posted!
     
  6. rscott55

    rscott55 Member

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    after I uninstalled the IDE channel and rebooted and it found the hardware. It went to PIO mode again sigh.
     
  7. binkie7

    binkie7 Moderator Staff Member

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    Ok try the process 1 more time - if pio is under transfer mode in the scroll bar change it to dma then uninstall and reboot.

    Next suggestion of that doesn't do it would be to switch the drives.
    Take this one - Memorex 52MAXX 3252AJ1v2 that's one the master connector and put it on the slave. The Memorex DVD+-RAM 525G v1
    would now go to the master connector.

    Change the jumper pins on the back to reflect which connector they are on - if master then jumper pin on back of drive should be set to master, slave connector set jumper pin to slave.

    If this is a Dell pc though they prefer having the jumpers set to cable select.
     

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