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M$ Dash Error 21

Discussion in 'Xbox - Software discussion' started by Nightrida, Sep 7, 2004.

  1. Nightrida

    Nightrida Member

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    Hi guys, got a problem, I can't get to M$ Dashboard from Evox, I have been able to but just tried to a few hours ago and I get call for service page with error 21 in the top left corner, any ideas as to what this means and the cause? And a fix to would be great.Thanks very Much.
    N.
     
  2. mess1

    mess1 Regular member

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  3. Nightrida

    Nightrida Member

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    Thank you.
     
  4. yankeered

    yankeered Regular member

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    Tutorial written by : Superfro

    Description:
    When you attempt to boot, a 'you need service' message comes up, and has a LED style number on thetop left hand corner. Here is what they mean.

    Disclaimer:
    This information is a believed to be correct, should be as close as it gets;
    Also:
    Bootloader stuff you should never see, since if it fails kernel doesn't boot. (thus you see no message)

    Code Who sets it - Description

    0 - any - No error (duh)

    1 - bootldr - Unknown exactly, something to do with checking the motherboard

    2 - bootldr - Eeprom check failed

    3 - bootldr - ??/not used

    4 - bootldr - Ram check failed

    5 - kernel - HDD not locked (retail bioses require the hd to be locked)

    6 - kernel - Cannot unlock HDD

    7 - kernel - HDD timeout

    8 - kernel - No HDD found

    9 - kernel - HDD parameters (PIO/DMA/or size {debug}, certain size minimum is required for debug)

    10 - kernel - DVD timeout

    11 - kernel - No DVD Founnd

    12 - kernel - DVD parameters (PIO/DMA)

    13 - kernel - Dashboard launch fail (due to missing/bad key, or anything else that would prevent it from running) and the dashboard didn't specify why it failed.

    14 - dashboard - Error loading dashboard (dashboard generic error)

    15 - - ??/not used

    16 - dashboard - Other files to do with dashboard / dashboard settings (specific dashboard error)

    17 - - ??/not used

    18 - - ??/not used

    19 - - ??/not used

    20 - kernel - The dashboard was attempted to load and failed; It was a cold boot, and the dashboard didn't specify why it failed, but it (for some reason) needed to be noted that the dvd passed the challenge/response authentication

    21 - anywhere - This error says that the machine was booted to display a error, basically someone told the machine to reboot (or launch a xbe) with this flag, and the error code just means its been rebooted by the flag

    In closing:

    21 was the highest number I could find, I dont think anynthing is past that. And for the unknown ones, I couldn't find anyreference to them at all, I don't believe they are used.

    Greets to everyone (who is contributing) in the homebrew scene.

     
  5. Nightrida

    Nightrida Member

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    Thanks guys, wanted to let you know I solved the problem, when I first installed Evox I backed my C & E folders to my pc, so after talking to a friend and thinking about I decided to upload my backed up C, and when I rebooted the Xbox everything was as it should be, can get to msdash again.No errors.
     

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