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Major Problem with Nero & DVD Shrink

Discussion in 'DVD Shrink forum' started by truedatyo, Aug 27, 2004.

  1. truedatyo

    truedatyo Member

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    Hey, I burned a copy of Kill Bill vol. 2. Burn successful. Next, I tried Terminator 2 judgement day, and what happened was it didn't complete the burning process. it just froze, but my pc was still thinkin, but it stayed at 1% so i let it run while i went to work to see if it was just gonna take a while. turns out It didn't burn succesfully (8 hours later). So i tried another movie. (school of rock) Same shit. it just stops writing after 1%. However today i tried it again. it went to 5 percent. Same shit. i don't know what to do. I reformatted to see if that was the case....it wasn't the case. I reinstalled nero, dvd shrink, my dvd_r drive. Nothing. I'm using Windows Xp Pro. Pentium 3 450 MHZ 320 Megs of ram. PLz help me.

    I was also wondering about this force atapi thing. I heard it fixes problems like this, but what is it?

    Plz help.

    BTW It usually freezes at the writing lead-in section.

    THX
     
    Last edited: Aug 28, 2004
  2. flip218

    flip218 Moderator Staff Member

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    can you post a nero log? Also before you post, make sure you remove the serial number :)
     
  3. truedatyo

    truedatyo Member

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    ok i am at work right now. So it'll be another 4 hours b4 i can get the log up. Srry

    it just freezes...i'll click cancel cuz it's not working...and my pc haults...i can still ctrl-alt-del but i still have to reboot.

    but in 4 hours i will have the log up. Thx
    (Do i need a blank dvd-r to get the log?)
    I ran out by wasting them lol
     
  4. flip218

    flip218 Moderator Staff Member

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    If you can't find a log, then yes you will have to run it through. You could get a RW to test on :)

     
  5. truedatyo

    truedatyo Member

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    Ok thx bro... It sux..no money but i will try...but is there anything particular that may ring a bell? with out the log?

    i'm hurting.
     
  6. truedatyo

    truedatyo Member

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    ok i just realized something....if it freezes my pc while burning....meaning i can't cancel..nothing...just 4ce reset...how can i get a log?

    When it's burning the dvd-r drive light is constantly on along with my hard drive light.
     
  7. flip218

    flip218 Moderator Staff Member

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    It's hard to say what the problem may be. The log will help. It could be:
    1) Conflict with another software. You have Nero, did you install InCD4? Do you have Roxio?
    2) It could be aspi
    3) Are you running any other programs?
     
  8. truedatyo

    truedatyo Member

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    B4 i reformatted i had Incd4 installed. With everything else (Nero 6 cd). I dont have roxio.

    What is aspi?
    May i have a link to the xp version
    I Make sure i close down all programs b4 i even encode.
     
    Last edited: Aug 28, 2004
  9. flip218

    flip218 Moderator Staff Member

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    Well uninstall InCD4 .. this is called packet writing software. The apsi layer is what tells your drives what to do and what to do it with.
     
  10. fasfrank

    fasfrank Active member

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    Nero actually saves a log file for you even if you don't. Open Windows explorer and find your Nero installation. Mine, for example is located at F:\ DVD Programs\Nero.

    Click on the Nero folder and you should see a big list (use the list view) with everything in the folder, mainly about 50 .dll files with a few other types. You are looking for the one called NeroHistory. Click on that and you should find a burn log.

    FYI, while there, take a look at the file called Nero, the one with the notepad. This is where all the stuff that Nero puts on a log file or messages that come up are stored.

    I actually go in there and customise a few of the messages. Now when I get a succesful burn I get a "Good job, Frank!" or some other clever thing.

     
  11. truedatyo

    truedatyo Member

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    Ok i tried to find the nerohistory file. Not there.
    I don't know what to do

     
  12. fasfrank

    fasfrank Active member

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    It may not be there, So rather than looking for that, why don't you try a simulated burn. This will allow you to save a "simulated" Nero file.

    Just proceed as if you are going to do a regular burn, only check the "simulate" box on the burn tab. Make sure you uncheck the other boxes.

    You need to have a blank disc in the burner, nothing will be written to it though.

    Before you do that though, you have to get rid of InCD. Nero actually makes a free tool to do this with:

    http://nero.com/us/631938356101755.html

    While you are there, download the Driver Cleaner tool and the Registry Checker tool as well. You do not need to install these tools in any particular location. I have a shortcut on my desktop so I can find them easily.

    Not much happens if there is nothing wrong when you use these tools. The Driver Cleaner will list any conflicting drivers and the Registry Checker will tell you if it has corrected any registry errors. If there are none, it doesn't do much of anything.

    Doing a simulated burn is interesting because no data is being written. During a normal burn the data is, of course, burned onto the disc and as this happens, it is also being read for errors. If a simulation is successful when a burn is not, that narrows things down a bit. A "simulated" Nero log is available after the process so that can tell a lot about what is going on as well.

    Frank
     
  13. truedatyo

    truedatyo Member

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    Nero InfoTool 2.21

    Drive Information
    ------------------
    Drive : TOSHIBA ODD-DVD SD-R5272
    Type : DVD±R/RW Recorder
    Firmware Version : 1030
    Buffer Size : 2 MB
    Date : 03-08-04
    Serial Number : 435R055418
    Vendor Specific : 03/08/04
    Drive Letter : E:\
    Location : 1:0
    Mechanism : Tray
    Read Speed : 40 , 32 , 16 , 6 X
    Write Speed : 32 , 12 , 4 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : Yes
    Read DVD-R : Yes
    Read DVD-RW : Yes
    Read DVD+R : Yes
    Read DVD+RW : Yes
    Read DVD+R DL : No
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : Yes
    Write DVD-RW : Yes
    Write DVD+R : Yes
    Write DVD+RW : Yes
    Write DVD+R DL : No
    Write DVD-RAM : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 96

    Region Protection Control : RPC II
    Region : 1
    Changes User : 4
    Changes Vendor : 4

    Disc Information (E:\)
    -------------------
    Type : DVD+RW
    Capacity : 510:01.29 (1052 MB)
    Tracks : 1
    Sessions : 1

    File System : ISO9660
    Title : n/a
    Date : n/a
    Publisher : n/a
    Application : n/a


    Interface Information
    ---------------------
    Adapter 1
    ---------
    Description : Primary IDE Channel

    Driver
    Description : System32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: Maxtor 90845D4
    Type : Disk Drive
    DMA : On
    Description : Slave: FUJITSU MPB3032ATU
    Type : Disk Drive
    DMA : On

    Adapter 2
    ---------
    Description : Secondary IDE Channel

    Driver
    Description : System32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: TOSHIBA ODD-DVD SD-R5272
    Type : CD-Rom Drive
    DMA : On
    Autorun : On


    Software Information
    --------------------
    Operating System : Windows XP Professional (5.01.2600 Service Pack 1)
    DirectX : DirectX 9.0c

    Description : Nero Burning ROM
    Version : 6, 3, 1, 12
    Company : Ahead Software AG
    Version Check : Ok

    Description : Nero StartSmart
    Version : 1, 0, 1, 15
    Company : Ahead Software AG

    Description : Cover Designer
    Version : 2, 3, 0, 6
    Company : Ahead Software AG

    Description : Nero BackItUp Application
    Version : 1, 2, 0, 12
    Company : Ahead Software AG


    Hardware Information
    --------------------
    CPU : Intel Pentium III Processor 450 MHz
    Bus Speed : 100 MHz
    Motherboard : Intel SE440BX-2
    System :
    BIOS : 4S4EB2X0.86A.0024.P17 08/17/2000
    Memory : 320 MB
    Sound : Yamaha DS1x Native Audio
    Video : 3Dfx Interactive, Inc. Banshee

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    Version : 5.508.0803.2000
    Company : Realtek Semiconductor Corporation

    Driver : SAVRT
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : SAVRTPEL
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Secdrv
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : serenum
    Description : Serial Port Enumerator
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : Serial
    Description : Serial Device Driver
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : Sfloppy
    Description : SCSI Floppy Driver
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : Simbad
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : SLIP
    Description : Microsoft Slip Deframing Filter Minidriver
    Version : 5.3.0000000.900 built by: DIRECTX
    Company : Microsoft Corporation

    Driver : Sparrow
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : splitter
    Description : Microsoft Kernel Audio Splitter
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : sr
    Description : System Restore Filesystem Filter Driver
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : Srv
    Description : Server driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : streamip
    Description : Microsoft IP Driver
    Version : 5.3.0000000.900 built by: DIRECTX
    Company : Microsoft Corporation

    Driver : swenum
    Description : Plug and Play Software Device Enumerator
    Version : 5.3.0000000.900 built by: DIRECTX
    Company : Microsoft Corporation

    Driver : swmidi
    Description : Microsoft GS Wavetable Synthesizer
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : symc810
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : symc8xx
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : SymEvent
    Description : Symantec Event Library
    Version : 11.3.0.17
    Company : Symantec Corporation

    Driver : symlcbrd
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : SYMREDRV
    Description : Redirector Filter
    Version : 4.7.2.19
    Company : Symantec Corporation

    Driver : SYMTDI
    Description : Norton Internet Security Filter
    Version : 4.7.2.19
    Company : Symantec Corporation

    Driver : sym_hi
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : sym_u3
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : sysaudio
    Description : System Audio WDM Filter
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : Tcpip
    Description : TCP/IP Protocol Driver
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : TDPIPE
    Description : Named Pipe Transport Driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : TDTCP
    Description : TCP Transport Driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : TermDD
    Description : Terminal Server Driver
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : TosIde
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Udfs
    Description : UDF File System Driver
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : ultra
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Update
    Description : Update Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : usbhub
    Description : Default Hub Driver for USB
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : usbuhci
    Description : UHCI USB Miniport Driver
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : VgaSave
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ViaIde
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : VolSnap
    Description : Volume Shadow Copy Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : Wanarp
    Description : MS Remote Access and Routing ARP Driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : WDICA
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : wdmaud
    Description : MMSYSTEM Wave/Midi API mapper
    Version : 5.1.2600.1106 (xpsp1.020828-1920)
    Company : Microsoft Corporation

    Driver : WSTCODEC
    Description : WDM WST Codec Driver
    Version : 5.3.0000000.900 built by: DIRECTX
    Company : Microsoft Corporation

    Driver : msvcrt.dll
    Version : 7.0.2600.1106 (xpsp1.020828-1920)

    Driver : msvcirt.dll
    Version : 7.0.2600.0 (xpclient.010817-1148)

    Driver : mfc42.dll
    Version : 6.00.8665.0

    Driver : msvcp60.dll
    Version : 6.00.8972.0

    Driver : msvcp70.dll
    Version : 7.00.9466.0

    Driver : msvcr70.dll
    Version : 7.00.9466.0

    Driver : ole32.dll
    Version : 5.1.2600.1106 (xpsp1.020828-1920)

    Driver : olepro32.dll
    Version : 5.0.5014

    Driver : oledlg.dll
    Version : 1.0 (XPClient.010817-1148)

    Driver : advapi32.dll
    Version : 5.1.2600.1106 (xpsp1.020828-1920)

    Driver : comctl32.dll
    Version : 5.82 (xpsp1.020828-1920)

    Driver : setupapi.dll
    Version : 5.1.2600.1106 (xpsp1.020828-1920)

    Lower Filters
    -------------
    Upper Filters
    -------------
    Video Codecs
    ------------
    Cinepak Codec by Radius : 1.10.0.6
    Intel 4|2|0 Video V2.50 : 4.4.3400
    Intel Indeo(R) Video R3.2
    Intel Indeo(R) Video R3.2
    Intel Indeo® Video 4.5 : 4.51.16.03
    Intel IYUV codec : 5.1.2600.0 (XPClient.010817-1148)
    Microsoft RLE : 5.1.2600.1106 (xpsp1.020828-1920)
    Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
    Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
    Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
    Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
    Microsoft YUV : 5.3.0000000.900 built by: DIRECTX
    Microsoft H.263 Video Codec : 4.4.3400
    Microsoft H.261 Video Codec : 4.4.3400
    Indeo® video 5.10 : R.5.10.15.2.55

    Audio Codecs
    ------------
    Microsoft IMA ADPCM CODEC : 4.00.0.0
    Microsoft ADPCM CODEC : 4.00.0.0
    Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
    Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
    DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0
    Microsoft G.723.1 CODEC : 1.02.0.1
    Windows Media Audio : 4.02.0.0
    Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
    Indeo® audio software : 2.05.0.53
    Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
    Microsoft PCM Converter : 5.00.0.0


    ASPI Information
    ----------------
    System ASPI : ASPI is installed and working properly

    WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
    ASPI32.SYS : 4.71 (0002) 16877 bytes July 17, 2002
    WINASPI.DLL : 4.60 (1021) 5600 bytes July 17, 2002
    WOWPOST.EXE : 4.60 (1021) 4672 bytes July 17, 2002

    Nero ASPI : ASPI is installed and working properly

    WNASPI32.DLL : 2.0.1.59 160016 bytes December 16, 2003

    Installed OS Patches
    --------------------
    (Q810090) USB Update : No
    (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
    (Q812415) Problems with Multiple ATA devices : No
    (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
    (Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
    (Q311542) Devices May not power up properly when resuming from standby : Yes
    (Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
    (Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No
    (Q314634) Windows XP Does Not Detect Your New USB Device : Yes
    (Q822603) USB 1.1 and USB 2.0 update : No
    (Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
    (Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
    (Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
    (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
    (Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
    (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No

     
  14. truedatyo

    truedatyo Member

    Joined:
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    There I hope this helps a bit
    I've been trying for 3 days now..I'm trying.
     
  15. ccampbell

    ccampbell Regular member

    Joined:
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    Hi TruDatyo,

    I do not see any drivers that would conflict, or software from the Nero InfoTool report you posted.

    What version of the firmware do you have for the Toshiba recorder SD-R5272? I believe the latest version is 1031. If you do not have the latest, you should upgrade.

    Did you try more than one brand of media?

    Before you try any more media, I would recommend following the suggestion of FasFrank and try a write in simulation mode. This will help us isolate the issue, based on if it fails or passes. And if it does pass, please attach the Nero log file just for added information.

    Regards,

    Craig

    Representative of
    Ahead Software
    USA

     
  16. fasfrank

    fasfrank Active member

    Joined:
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    In my opinion you are essentialy running out of computer during the burn process. Almost like you have a power supply problem. I'm just thinking out loud though. Do that simulated burn.

    Make sure you have everything turned off that you can possibly turn off. Screen saver, internet connection. Set XP for best performance. Disable your firewall and anti-virus software, run msconfig and look at what is starting and try to eliminate as much as you can.

    It appears you have Norton and I remember something about a Norton Protected Recycle bin. See if you can find it and empty it. I think it just causes problems when it fills up because there is no way to empty it? Something like that.
     
  17. flip218

    flip218 Moderator Staff Member

    Joined:
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    Well I might as well do the same :) You could also try increasing your Virtual Memory. I've heard that has helped when you don't have alot of ram.
     

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