Recently I bought about $100 dollars worth of blank DVD-Rs and cases from meritline.com . After turning out nothing but coasters from a very big batch of Verbatims I conclude that the media is defective. Anyway, meritline has been giving me the runaround and not giving me any sort of straight answers with or about their return policy (which I have read in detail) in so far as it applies to me and my situation. Being that this is both the first time I've gotten a deffective product from meritline and also the first time I've had to deal with their customer service I don't really know if this is the norm with them. Anyone else had a bad experience with meritline.com?