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more nv4 problems

Discussion in 'Nero discussion' started by indignat, Jun 15, 2007.

  1. IHoe

    IHoe Senior member

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    first off ...... try not to double post...... that's a no no here...
    welcome to AfterDawn, by the way

    would like to see the top of the Nero Log ........
     
  2. indignat

    indignat Guest

    Sorry about that, it was an accident.

    Isn't that the log right there, if so then that is all of it.
    Or is there another one I need to post?
     
  3. indignat

    indignat Guest

    So any help here?
     
  4. indignat

    indignat Guest

    No response still, come people, help me out here...
     
  5. IHoe

    IHoe Senior member

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    I'm sorry...... I've been away and after reviewing your log I can't really see anything out of the ordinary......... maybe try to uninstall and reinstall to a different version of NV...... some version of Nero have bugs...... and I'm sorry but I'm still using Nero 6.6.0.18 which has NeroVision 3.1.0.21 so I am not in a position to recommend what version of Nero 7 to get! Hoping someone else will help you out.
     
  6. indignat

    indignat Guest

    Alright thanks, I guess I'll try some other versions or something then.

    Do you know if this
    (KEY_ILLEGAL_REQUEST)
    thing could be a problem? I never noticed it before?.
     
  7. IHoe

    IHoe Senior member

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    that's a very common problem with Nero when it give error messages and means many things like, bad media, media that is not recognized by the program or the writer (low quality), firmware update might be needed, burning too fast, or you might have driver files that are in conflict with Nero and even burner installation went bad! many factors can be involved. I couldn't find anything of the sort with your log!

    the 05..24..00 error code is found here:
    http://www.bhacorp.com/support/atapi/errors5.html


    Suggested Actions



    1. Running Programs
    Make sure you quit all running background programs, such as anti-virus software.
    Windows95 Users
    Use the Ctrl-Alt-Del function to quit all the programs using the Task Manager, EXCEPT for the Explorer, systray, and either B's CLiP or B's Recorder GOLD.

    Windows 98/ME Users
    Select Start -> Run, then type "msconfig". Disable everything under the Startup tab, except "system tray'.

    Windows 2000/XP Users
    Open the Task Manager, then select the program/s under the Application tab, then click End Task.


    2. Drive Connection
    Other devices may be interfering with the drive. Disconnect all other removable devices, then try recording again. If there is still a problem, try the following.
    a. Optimal Hardware Configuration
    All hard drives are placed on the Primary IDE, check that the drives are correctly set as master/slave. CD/DVD drives are placed on the Secondary IDE, set the recording drive as the "master". If you are using a USB or IEEE devices, disconnect them.

    b. Update your chipset
    Windows 95/98/ME Users
    Right click on "My Computer" and select Properties from the pop-up menu. Click on Device Manager, then click Hard Disk Controllers. You will find: the Primary IDE Channel controller, the Secondary IDE Channel controller and a brand name controller, e.g. Intel, SIS, VIA, etc.. The brand name controller is what needs to be updated, so please visit their website to obtain these updates.

    Win NT/2000/XP Users
    Right click on "My Computer" and select Properties from the pop-up menu. Click on Device Manager under the Hardware tab, then click the IDE ATA/ATAPI (hard disk) controllers. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller, and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates.

    c. Configure Windows
    Make sure that your operating system has been fully updated. Visit the Microsoft website to acquire these updates.

    3. ASPI Manager
    B's Recorder GOLD uses the Windows standard ASPI Manager. This may have been replaced when you installed other writing software, hence you cannot record with B's Recorder GOLD or write with B's CLiP. Download the ASPI Reset Tool. If the problem persists, contact the drive maker.


    4. DMA Settings
    Setting DMA mode:
    Windows 95/98/ME Users
    Right click on "My Computer" and select Properties from the pop-up menu. Click on Device Manager, then click on CD-ROM. This will expand to show the CD drives on your system. Right click on a drive and select Properties from the pop-up menu. Click on the Settings tab and check that DMA is enabled. Repeat this procedure for the remaining CD drives.

    Win NT/2000/XP Users
    Right click on "My Computer" and select Properties from the pop-up menu. Click on Device Manager under the Hardware tab, then click IDE ATA/ATAPI (hard disk) controllers. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller. Complete the following procedure:


    1. Right click on Primary IDE controller and select Properties from the pop-up menu.
    2. Select the Advanced Settings tab. Check that the Transfer Mode for both devices is set to DMA if available.
    3. Repeat this procedure for Secondary IDE controller.

    Note:
    In some cases older CD-ROM drives will not support DMA mode. In that case please set both devices to PIO mode.


    5. Disc
    a. Recording errors often occur when the disc is dirty, or has fingerprints or scratches. If an error occurred during test simulation (before actual recording), clean the disc. If you are getting recording errors, try the following.


    Use a different blank, recordable disc.


    Use a different manufacturer's disc.


    Ensure the disc is clean before recording:
    - Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
    - Wipe the disc from the center to the edge of the disc.

    - Dry the disc completely.

    b. Error during file verification
    If an error occurred when the files were being verified, record the same files again using a different disc.

    c. Read error when copying a disc
    When copying a disc, if an error occurred while reading data from the original disc, the original disc may be scratched or dirty.


    Try cleaning the disc.
    - Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
    - Wipe the disc from the center to the edge of the disc.

    - Dry the disc completely.


    Try using a different source drive.
    - To change the drive you use to read your disc, click the Change button when asked to insert a source disc into your drive tray.
    - Select the drive you wish to use from the drop-down menu.
    - Insert your disc into the new drive.


    Try using copying the disc using one drive as both the source and destination drive.
    When you use your recorder to both read and write to your disc, B's Recorder GOLD creates an image file of the entire disc to your hard drive and then copies that temporary file onto your blank disc. This can be helpful if the drive you are using to read your original disc is slow or unreliable.

    If the problem persists, contact the drive maker.


    6. Drive
    If you have tried Actions 1 through 5 above, there may be a problem with your drive. Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker.


    these are all the suggested actions that you can take..... like I said.... that error message can mean many things!































     
  8. indignat

    indignat Guest

    Thanks, I'll do all that I can and then try to burn again.

    By the way, would vista have any kind of problem with nero or something? I've heard that vista seems to have problems with all sorts of programs and drivers at the moment and was wondering if that was contributing to the problem I am having.
     
  9. IHoe

    IHoe Senior member

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    you have to use Nero 7.... but don't know what version of Nero 7 is Vista friendly.
     

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