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Mouse behaving strangely after trojan infection

Discussion in 'Windows - Virus and spyware problems' started by laputomi, Oct 22, 2012.

  1. laputomi

    laputomi Member

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    Hello folks,

    My mouse has been behaving erratically ever since I had a trojan infection (identified by Malwarebytes' Anti-Malware (henceforth: MAM) as: Trojan.Delf and Trojan Ransom.Gen) a few days ago. Seemingly, the trojan has been successfully vanquished by MAM, as in there are no traces left and the computer works normally again.

    However, my mouse has gone crazy: at random intervals, it seems that my clicks get "stuck" and get repeated in a quick succession for a short duration, messing up anything I do at the given time. I have noticed this strange behaviour both in Windows Explorer, when handling files, as well as when playing Skyrim. At first I though it was a bug with the game only (even though it never occured previously), but when I noticed the same thing several times in Windows Explorer too, I thought that something was fishy.

    I have run scans with MAM, avast and even Trend Micro's House Call - all of them updated to the current version -, yet the strange behaviour persists. Also, my HJT log seems suspicious to me:


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:45:12, on 2012.10.22.
    Platform: Windows XP Szervizcsomag 3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Optimization Client\bmctl.exe
    C:\Documents and Settings\Tomi\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Tomi\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Tomi\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Tomi\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Tomi\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Documents and Settings\Tomi\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\totalcmd\TOTALCMD.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hivatkozások
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - D:\MICROS~1\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'HELYI SZOLGÁLTATÁS')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'HÁLÓZATI SZOLGÁLTATÁS')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1311799177468
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1311863800718
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: SolidConverterPDFv4ReadSpool (SCPDFV4ReadSpool) - Solid Documents, LLC - C:\WINDOWS\Installer\MSIC.tmp
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
    O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe

    --
    End of file - 6108 bytes

    I normally use Google Chrome for browsing the web.

    Looking forward to your helpful reply and if you need any more info, please let me know.

    Thank you.
     
  2. aldan

    aldan Active member

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    i would run hjt again and check fix on the following.

    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

    also review your mouse settings.download,update and run superantispyware and delete anything it comes up with.then post a new hjt log and let us know if anything changed.
     
  3. laputomi

    laputomi Member

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    Hi aldan, thanks for your quick reaction.

    Punkbuster is a legit service, but since I'm not using it any more, I'll just uninstall it. I've reviewed my mouse settings (via Control Panel) and nothing seems to have been altered. The mouse I'm using is a pretty basic model, a Genius NetScroll+ Eye. I've had it for years now and have had no problems so far. Downloading Super Antispyware at the moment, and will get back to you soon.

    In the meantime, can you please tell me about these 2 entries in hjt? I thought they were malicious items:

    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - D:\MICROS~1\Office14\URLREDIR.DLL
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL


    Edit: JFYI, here's the SAS log (mius the adware cookies which I'm removing anyway):
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 10/22/2012 at 09:58 AM

    Application Version : 5.6.1012

    Core Rules Database Version : 9446
    Trace Rules Database Version: 7258

    Scan type : Quick Scan
    Total Scan Time : 00:02:41

    Operating System Information
    Windows XP Professional 32-bit, Szervizcsomag 3 (Build 5.01.2600)
    Administrator

    Memory items scanned : 513
    Memory threats detected : 0
    Registry items scanned : 31785
    Registry threats detected : 9
    File items scanned : 6537
    File threats detected : 234

    Disabled.SecurityCenterOption
    HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER#UPDATESDISABLENOTIFY

    Security.HiJack[ImageFileExecutionOptions]
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AMCAP.EXE
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\AMCAP.EXE#Debugger
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\JAVAWS.EXE
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\JAVAWS.EXE#Debugger
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PRESENTATIONHOST.EXE
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\PRESENTATIONHOST.EXE#Debugger
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SKYPE.EXE
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SKYPE.EXE#Debugger

    I have Update notifications turned off deliberately because I'm on mobile Internet, which is unreliable in terms of downloads. So I've just set it to ignore and cleaned the rest.
     
    Last edited: Oct 22, 2012
  4. laputomi

    laputomi Member

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    Here's the fresh hjt log:


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:13:06, on 2012.10.22.
    Platform: Windows XP Szervizcsomag 3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\AVAST Software\Avast\avastUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
    C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Documents and Settings\Tomi\Application Data\U3\0000183FA770B1E0\LaunchPad.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hivatkozások
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - D:\MICROS~1\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
    O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'HELYI SZOLGÁLTATÁS')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'HÁLÓZATI SZOLGÁLTATÁS')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1311799177468
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1311863800718
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SolidConverterPDFv4ReadSpool (SCPDFV4ReadSpool) - Solid Documents, LLC - C:\WINDOWS\Installer\MSIC.tmp
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
    O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
    O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe

    --
    End of file - 5446 bytes



    I'll have to wait and see if my mouse problem persists as it doesn't happen periodically but rather, randomly, so I can't reproduce it. Will definitely get back to you later today. Thank you for your kind assistance!
     
  5. aldan

    aldan Active member

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    sorry,i missed the redirect bho.while it is low risk and probably not your problem i would get rid of it anyway.thats a lot of crap that sas picked up.depending on system specs that can cause some erratic behaviour.after you run malwarebytes let us know how things are running.
     
  6. laputomi

    laputomi Member

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    Yeah, the BHO is not it. I've run yet another scan with both MAM and SAS, but nothing came up. I'm starting to think this might be a hardware problem, i.e. the mouse has been worn out. I've had it for like 5-6 years now. While playing Skyrim this afternoon, I noticed that the left click seems to get stuck. Also, I had to press the left mouse button real hard to get any effect. I'll disassemble the mouse, clean it out thoroughly and see whether it helps.
     
  7. JST1946

    JST1946 Regular member

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    Sounds like both of the microswitches are worn out on the left and right buttons.I would just buy another mouse.They don't cost much.
     
  8. ddp

    ddp Moderator Staff Member

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    can try a system restore to before the trojan to see if mouse still erratic or not.
     
  9. aldan

    aldan Active member

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    yeah your hjt looks clean to me.ive had my old lg keyboard and wireless mouse for almost 7 years now.the keyboard has had 2 beers spilt on it and some of the letters are worn off.it just keeps on going.good thing i touch type tho.lol.
     
  10. laputomi

    laputomi Member

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    Thanks a lot for your help, folks, especially aldan. Yeah, my system seems clean now. I deleted the old restore points this morning, so there's nowhere to roll back to. :) I''ll see what I can do about the mouse tomorrow, but if it still fails to work properly after a thorough cleaning, I'll simply replace it. By the way, my 20-year-old keyboard also needs replacing, lol.
     
    Last edited: Oct 22, 2012
  11. JST1946

    JST1946 Regular member

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    Maybe you can donate it to your local museum.
     
  12. 2oldGeek

    2oldGeek Active member

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    laputomi: Just for S&G (sh**s & Grins) try re-seating your memory sticks. I have found that a bad connection on a memory stick can drive a mouse nutso....

    2oG
     
  13. laputomi

    laputomi Member

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    Hey guys, just some feedback: for several days now, my mouse has been working perfectly again. Whether it's due to the malware cleaning, the manual, mechanical cleaning of the mouse, or both -- I know not. But I'm happy with the result. :)

    Thanks to all of you for your help and input!
     
  14. aldan

    aldan Active member

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    glad it all worked out for you.
     
  15. ddp

    ddp Moderator Staff Member

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    no problem.
     

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