I just bought my first mp4 player, on the internet, and I can't find a website on it. The website it says to go to (www.usbsystems.com) doesn't come up. And I can't find the model number on it. Where would the number be? Also, the software CD it came with is supposedly blank. I put it in the drive and the comuter says it's blank. What's up with that? Please help.