So as alot of you may know my XBOX died January 14th. M$ so far has sent me 4 refurbished consoles. I got the 4th console today, and was all gity because it actually turned on unlike the other 3. I then load all my settings, and throw Gears of War into the drive. I then get a read disk error half way threw the load. I say thats weird so I try Crackdown. While Crackdown is loading I hear a weird noise coming from the disk drive so immediately remove the disk. I look the disk over and there are 4 or 5 rings etched into my game. I then look at Gears of War, same thing. I was able to conclude that the 360 scratched my disks. I then call M$ and ask what the *bleep* is up. The lady replied replied "oh.... lets see, ok is your console in the vertical or horizontal position?" "Vertical" "ok move your console to the horizontal position, and see if it will read a disk" "mam, this console has already scratched 2 of my disks, I will not put another disk in unless you will replace it" "I am sorry sir our warranty dosen't cover damage done to the games; please insert a different disk" "So are you saying you won't replace my 2 games that cost me a 60 bucks each, when clearly the console you sent me scratched them?" "That is correct" "Ok, I would like to speak to a supervisor" At that point she hung up on me. This sucks. Not only do I have a dead 360, but I have 2 dead games. I have been without my console for over 3 month! This is outrageous! I think the Better Business Bureau will be getting a call tomorrow!