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need some help with quicktime errors

Discussion in 'Other video questions' started by nat187, Jan 7, 2007.

  1. nat187

    nat187 Member

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    hey guys I have some movies on my computer which are all mp4 and work with quicktime and itunes. one movie however gives me error -50: an unknown error occurred, I have no idea what that means or if there is anything I can do about it- any help or advice would be much appreciated. Also, one movie gave me error -37, something about a corrupt file name, somebody suggested making the name shorter so I did and it worked, except that there is no picture, only sound. If anyone could please help me out it would be very appreciated, Thanks!
     
  2. lisa_8023

    lisa_8023 Regular member

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    Maybe can try to reinstall the codec for quicktime.
    Just a guess.
     
  3. celtic_d

    celtic_d Regular member

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    QuickTime's mp4 support is actually pretty crappy. Supports SP MPEG-4 only and basically Main Profile AVC. Doesn't support he-aac and I don't think it can properly handle multichannel aac audio (it can in an mov container).

    Quite possible that there is nothing wrong with the files.
     

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