1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Need urgent help removing infected file!

Discussion in 'Windows - Virus and spyware problems' started by euro2069, Dec 3, 2007.

  1. euro2069

    euro2069 Member

    Joined:
    Dec 23, 2004
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    16
    hi guys, i have a file that i need to remove but i cant. i was downloading a video (torrent) and i got a error half way through. i then went to the directory where it was saved to delete it (my documents) but it will not let me delete it. when i try to delete it my computer freezes. afterwards i can no longer get back in to my documents unless i restart the computer, otherwise i just get a blank white screen and it freezes again. i ran AVG but it did not detect the file. Is there any way i can delete this file from my documents, its just sitting there and it wont let me delete it. is there a program out there that i can use to delete this file? any help would be greatly appreciated.

    thanks in advance
     
  2. cimbomfan

    cimbomfan Member

    Joined:
    Dec 3, 2007
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    11
    try using command prompt to delete.
    or you can try a program called 'unlocker'. it lets you delete most files which you cant delete
     
  3. euro2069

    euro2069 Member

    Joined:
    Dec 23, 2004
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    16
    unlocker worked, thanks a lot!
     
    Last edited: Dec 4, 2007
  4. euro2069

    euro2069 Member

    Joined:
    Dec 23, 2004
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    16
    the same problem again guys and unlocker is not working this time :(

    please help!!!
     
  5. Niobis

    Niobis Regular member

    Joined:
    Jan 30, 2005
    Messages:
    2,328
    Likes Received:
    0
    Trophy Points:
    46
    Try deleting the file in safe mode.
     
  6. euro2069

    euro2069 Member

    Joined:
    Dec 23, 2004
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    16
    i tried and it did not work!
     
  7. Niobis

    Niobis Regular member

    Joined:
    Jan 30, 2005
    Messages:
    2,328
    Likes Received:
    0
    Trophy Points:
    46
    Okay, well there's a program called KillBox that should be able to take care of it for you. You can get it from KillBox.net.

    If it can't in normal mode, also try it in safe mode.
     
  8. euro2069

    euro2069 Member

    Joined:
    Dec 23, 2004
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    16
    KillBox worked like a charm!

    Thank you very much!
     

Share This Page