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Nero 7 + Vista + AVC Standard

Discussion in 'Nero discussion' started by dcraig200, Oct 31, 2007.

  1. dcraig200

    dcraig200 Member

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    After spending a couple bucks on Nero's worthless help desk line (it has been 2 weeks and no response to several attempts) I figured someone might have an idea what is going on here.

    All I want to do it take an MP4 I originally encoded using Recode, Standard template for AVC. I just want to bump down the resolution a bit, to make the file smaller.

    Whenever I try to open the MP4 file in ANY of the Nero 7 apps, the app says it can't open it.

    Here's part of the log:

    [13:04:25] NeroVision Log created (Date: 10/31/2007)
    [13:04:26] NeroVision Processors: 2 (Intel)
    [13:04:26] NeroVision OS: Windows Vista Home Premium Edition
    [13:04:26] GCCore Detected DirectX Version 9 or higher
    [13:04:28] ExpressUI Running Nero Vision Version: 4.9.7.2
    [13:04:28] GCCore Detected DirectX Version: 10.0
    [13:04:31] AMCDocBase Nero3D interface version is 300
    [13:05:53] MMTools SourceBuilder: building c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 audio/0
    [13:06:11] MMTools SourceBuilder: failed to build c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 audio: 0x80004005 - Unspecified error
    [13:06:11] MMTools SourceBuilder: building c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 video/0
    [13:06:36] MMTools SourceBuilder: failed to build c:\Users\dcraig\Desktop\Amelia Island 2005\amelia island 2005.mp4 video: 0x80004005 - Unspecified error


    Please, if you have an idea, I would appreciate it.
     
  2. gwendolin

    gwendolin Senior member

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    Post the full log
     
  3. dcraig200

    dcraig200 Member

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    That is the full NeroVisionlog.txt, under the C:\Users\dcraig\AppData\Roaming\Ahead\NeroVision directory.

    I did build the NeroCab file, is there anything in that that would help you?
     

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