Hi, I've just recently encountered a problem using the Nero 7 Ultra Edition. Actually, it happened before, and through countless hours of installing / uninstalling it started working for some reason. Now I have the stupid problem again. The problem I have is that while using it to copy a MPG or AVI file onto a DVD +-R disk, it fails during the burn process. First Nero has to encode it in order to make it a DVD playable disk, which takes a while, then it burns it onto the disk. During that process it fails, with no reason. It just pops open the drive and the program hangs there. The only way for me to close the program is to go into “Task Manager” and kill the process. Of course the DVD +-R disk is rendered useless because it only burns a few tracks before it spits it out, once again creating a coaster. I can’t tell you how many disks I’ve gone through trying to figure this out. This is what I have done. When I first encounter this issue, I decided to start clean and reformatted my hard drive a couple of months ago. I still had the problem, and as I mentioned earlier, through countless hours of installing / uninstalling it started working for some reason. I used it continually for about a month creating DVD’s using MPG and AVI files no problem. Then about a week ago, it stopped working. I’ve tried using different media such as Maxwell DVD +R and TDK –R and nothing works anymore. I usually created disks that were about 4.6G. Thinking it may have to do with the size, I just tried a 2G file, and it still failed. I used VideoRedo to do a Quickstream Fix on it, and it still failed. I’ve uninstalled / reinstalled all the drivers to no avail. I can burn a 3K file fine to a disk, but when it gets to the gigabyte range it fails to complete. I’ve used Xilisoft MPEG to DVD Converter and it fails there as well. I’ve checked and rechecked the cables and everything is secure. I don’t have the time to do another format of the drive. It just seams to be a continual issue. ANY help or suggestions would greatly be appreciated. I decided to do this forum, because I am at a loss, and I can’t find a solution anywhere on the internet. Thanks Again!