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NERO AND DVD SHRINK

Discussion in 'Nero discussion' started by SilverAce, Feb 4, 2007.

  1. SilverAce

    SilverAce Member

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    I've read a lot of the forums, and tried everything to no avail. Here's my problem:

    I just got a brand new HD, so everything has been updated and is brand new, as of today. I installed Nero 6.6.0.18 as per a thread on here, and DVD Shrink 3.2 . I use DVD FAB to back it up, then I open DVD Shrink. I open the files and it analyzes, then when I click on Back-Up, it instantly freezes. The Encoding bar doesnt pop up, nothing happens. I CTRL-ALT-DEL to look at it, and I get the not responding code. If I deselect "enable burning with Nero" then I can do it just fine, but I want to use auto burning for all my backups. Please let me know what I need to do. I make backups all the time using this method on my laptop, but due to overheating and such, I want my desktop to be able to backup. Thanks again.
     
  2. LOCOENG

    LOCOENG Moderator Staff Member

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    Sounds like all of the copy protection may not have been removed while decrypting..what program(s) are you using to rip with and what is the name of the movie?
     
  3. SilverAce

    SilverAce Member

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    I've tried it on several different movies. I use DVDFAB Decrypter to pull the files off the DVD and bypass the encryption. Then I use Shrink to compress them and burn with Nero. The versions are as follows:

    DVDFAB Decrypter Version 3.0.7.2
    DVD Shrink 3.2.0.15
    Nero 6.6.0.18

    Like I said, I use all three of these on my laptop and it works just fine. The desktop is much more of a machine than the laptop, so I don't understand why it would just "freeze" up when I click on the backup button.
     
  4. SilverAce

    SilverAce Member

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    Another update, Nero 6.6.0.18 won't run programs from StartSmart. I can open up StartSmart, but when I try to click on something, such as "Burn disc image", it just minimizes StartSmart to the taskbar and doesn't load anything up. I'm starting to think my desktop doesn't like Nero.
     
  5. fasfrank

    fasfrank Active member

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  6. SilverAce

    SilverAce Member

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    I ran the cleaner and uninstalled everything. I restarted, ran the two programs listed above, and restarted again. Then I loaded Shrink, loaded the files previously ripped off the DVD, and when I clicked Backup, DVD Shrink froze again. Still doesn't seem to be working.
     
  7. SilverAce

    SilverAce Member

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    In addition, StartSmart is still not loading anything off of it. Nero has NEVER worked on this desktop, is there something that could be blocking it from working, or specific drivers I should look at that might need to be updated??
     
  8. fasfrank

    fasfrank Active member

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    You should run the Nero InfoTool and then post the results.

    http://www.nero.com/nero6/enu/Info_Tool.html

    While you are at it run the driver cleaner and registry checker tool.
    http://www.nero.com/nero6/enu/Driver_CleanTool_and_RegistryChecker.html

    Can you go to Programs > Nero > Burning ROM? I just want to know if this application is where it is supposed to be.

    Have you tried the CCleaner registry tool? I run it after adding and removing programs and just to keep things cleaned up. Set a restore point before runing though and don't let it delete things you want to keep. I use the "Issues" button.
    http://www.ccleaner.com/download/
     
  9. SilverAce

    SilverAce Member

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    Maybe we are getting somewhere. The InfoTool freezes before it sees my DVD-RW drive. It finds the CDROM and the DVDROM, but not my Plextor that is connected through USB. It just keeps looking for it, I let it look for about 10 min and nothing. The Drive cleaner says no drivers found and only exit is available for me to click. CCleaner is one of the first programs I install on my computer, been running it for a while and I love it, so yes it runs on startup and everytime I add/remove programs.

    Plese let me know what else I can do about the above problems, and thanks for your time already.
     
  10. aabbccdd

    aabbccdd Guest

    SilverAce,

    what preloaded burning software came with that machine? programs like roxio drag to disc can cause compatibilty issues with the other burning software programs you have.

    try using the free trial of clonedvd 2 + anydvd and see if that works

    http://webpages.charter.net/bacitup/
     
  11. SilverAce

    SilverAce Member

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    I did a clean install of XP, and then self installed the drivers yesterday and today. There is NO burning software on here other than Nero, I am very certain of that. The HD is brand new, and the clean install was completed this morning.
     
  12. aabbccdd

    aabbccdd Guest

  13. SilverAce

    SilverAce Member

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    I'll D/L those and try them and let you know. I'm almost positive now that it is my DVD-RW drive that is causing the problem though. Any ideas on cleaning firmware and setting up an external Plextor 740UF drive?
     
  14. aabbccdd

    aabbccdd Guest

  15. fasfrank

    fasfrank Active member

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    Did you try running the InfoTool with the Plextor unplugged from the USB port?
     
  16. SilverAce

    SilverAce Member

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    I'm using USB not firewire and I do have the lastest firmware, it's 1.02 for the Plextor. I can post what info it is from the Infotool with the USB unplugged, but it won't give any info on the DVD-RW drive, correct? Which part of the log do I need to post, there are several tabs that InfoTool gives you to look at. Thanks.
     
  17. fasfrank

    fasfrank Active member

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    You also said that Nero has never worked. The InfoTool stalled the first time, when it got to the point of looking at your Plextor external drive, right? So you tried it with it unplugged. InfoTool then ran correctly.
    So with the drive unplugged, see if Nero runs. See if you can open StartSmart with the drive unplugged.

    Plug the drive in. Can you see it in My Computer?

    All I'm trying to figure out is if the problem is with:
    Nero or
    Your USB DVD drive or
    Your OS/drivers or
    ?
    So by the process of elimination we'll try and find out.


    Post the entire InfoTool. There is a "save" icon at the top of the log. It looks like a floppy. Click that to save it as a .txt file. Once saved, open the .txt file then copy/paste it into a reply. It is rather long but post all of it.

    One other thing:
    Does your Plextor drive book have a "Blink code" chart in it? I see at The Plextor site that most of the drives have this troubleshooting utility built in. Does yours?
     
    Last edited: Feb 4, 2007
  18. SilverAce

    SilverAce Member

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    OK, I'll do my best to answer all your questions. Here's a screenshot of My Computer with the drive plugged in, it does read it:

    [​IMG]

    Here's the log of InfoTool ran without the drive connected (no problems at all):

    Nero InfoTool 4.1.0.8

    Drive Information
    ------------------
    Drive : LITEON DVD-ROM LTD163
    Type : DVD-ROM Drive
    Firmware Version : GDHA
    Buffer Size : 512 KB
    Date : ?
    Serial Number
    Vendor Specific :
    Drive Letter : D:\
    Location : 1:0
    Mechanism : Tray
    Read Speed : 48 , 40 , 32 , 24 , 20 , 16 , 14 , 10 , 8 , 4 , 2 X
    Write Speed : n/a

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : Yes
    Read DVD-RAM : No
    Read DVD-R : No
    Read DVD-RW : No
    Read DVD-R DL : Yes
    Read DVD+R : No
    Read DVD+RW : No
    Read DVD+R DL : No
    Read BD-ROM : No
    Read BD-R : No
    Read BD-RE : No
    Read HD DVD-ROM : No
    Read HD DVD-R : No
    Read HD DVD-RW : No
    Read HD-BURN : No
    Read Digital Audio : Yes
    Read CD+G : Yes
    Read VideoCD : Yes

    Write CD-R : No
    Write CD-RW : No
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD-R DL : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Write BD-R : No
    Write BD-RE : No
    Write HD DVD-R : No
    Write HD DVD-RW : No
    Write HD-BURN-R : No
    Write HD-BURN-RW : No
    Buffer Underrun Protection : No
    Mount Rainier : No
    SolidBurn : No
    Labelflash : No
    Modes : n/a

    Region Protection Control : RPC II
    Region : 1
    Changes User : 4
    Changes Vendor : 4

    Disc Information (D:\)
    -------------------
    Type : Data CD (Mode 1)
    Capacity : 72:02.35 (633 MB)
    Tracks : 1
    Sessions : 1

    File System : ISO9660, Joliet
    Title : BCDisc2
    Date : 3 November 2006
    Publisher : n/a
    Application : Toast Joliet Builder ©1997-2002 Roxio, Inc.


    Drive Information
    ------------------
    Drive : HL-DT-ST CD-RW GCE-8160B
    Type : CD-RW Recorder
    Firmware Version : 2.11
    Buffer Size : 2 MB
    Date : ?
    Serial Number
    Vendor Specific :
    Drive Letter : E:\
    Location : 1:1
    Mechanism : Tray
    Read Speed : 40 X
    Write Speed : 16 , 8 X

    Read CD Text : Yes
    Return C2 Pointers : Yes
    Read CD-R : Yes
    Read CD-RW : Yes
    Read DVD-ROM : No
    Read DVD-RAM : No
    Read DVD-R : No
    Read DVD-RW : No
    Read DVD-R DL : No
    Read DVD+R : No
    Read DVD+RW : No
    Read DVD+R DL : No
    Read BD-ROM : No
    Read BD-R : No
    Read BD-RE : No
    Read HD DVD-ROM : No
    Read HD DVD-R : No
    Read HD DVD-RW : No
    Read HD-BURN : No
    Read Digital Audio : Yes
    Read CD+G : No
    Read VideoCD : Yes

    Write CD-R : Yes
    Write CD-RW : Yes
    Write DVD-R : No
    Write DVD-RW : No
    Write DVD-R DL : No
    Write DVD+R : No
    Write DVD+RW : No
    Write DVD+R DL : No
    Write DVD-RAM : No
    Write BD-R : No
    Write BD-RE : No
    Write HD DVD-R : No
    Write HD DVD-RW : No
    Write HD-BURN-R : No
    Write HD-BURN-RW : No
    Buffer Underrun Protection : Yes
    Mount Rainier : No
    SolidBurn : No
    Labelflash : No
    Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96


    Disc Information (E:\)
    -------------------
    Type : no disc inserted


    System Information
    ------------------
    AllocateCdRoms : 0


    Interface Information
    ---------------------
    Adapter 1
    ---------
    Description : Primary IDE Channel

    Driver
    Description : System32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: WDC WD2500JB-00REA0
    Type : Disk Drive
    DMA : On

    Adapter 2
    ---------
    Description : Secondary IDE Channel

    Driver
    Description : System32\DRIVERS\atapi.sys
    Company : Microsoft Corporation
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Description : IDE/ATAPI Port Driver

    Attached Devices
    Description : Master: LITEON DVD-ROM LTD163
    Type : CD-Rom Drive
    DMA : On
    Autorun : On
    Description : Slave: HL-DT-ST CD-RW GCE-8160B
    Type : CD-Rom Drive
    DMA : On
    Autorun : On


    Software Information
    --------------------
    Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
    Country : United States
    Language : English
    ANSI Code Page : 1252
    OEM Code Page : 437
    DirectX : DirectX 9.0c

    Description : Nero Burning ROM
    Version : 6, 6, 0, 18
    Company : Ahead Software AG
    Version Check : Ok

    Description : Nero StartSmart
    Version : 2, 0, 0, 28
    Company : Ahead Software AG

    Description : NeroVision
    Version : 3,1,0,21
    Company : Nero AG

    Description : Nero ShowTime
    Version : 2, 0, 1, 4
    Company : Nero AG

    Description : Nero Recode 2
    Version : 2, 2, 6, 17
    Company : Ahead Software AG

    Description : Cover Designer
    Version : 2, 3, 0, 50
    Company : Nero AG

    Description : Nero BackItUp Application
    Version : 1, 2, 0, 60
    Company : Ahead Software AG


    Hardware Information
    --------------------
    : 1900 MHz
    Bus Speed : 100 MHz
    Motherboard : Dell
    s
    : Dell A09
    Memory : 511 MB
    : <SB Audigy 2 Audio [ECC0]
    : NVIDIA GeForce 6800

    Driver Information
    ------------------
    Driver : Abiosdsk
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : abp480n5
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ACPI
    Description : ACPI Driver for NT
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : ACPIEC
    Description : ACPI Embedded Controller Driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : adpu160m
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : aec
    Description : Microsoft Acoustic Echo Canceller
    Version : 5.1.2601.2180
    Company : Microsoft Corporation

    Driver : AegisP
    Description : IEEE 802.1X Protocol Driver
    Version : 3.2.0.3
    Company : Meetinghouse Data Communications

    Driver : Aha154x
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : aic78u2
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : aic78xx
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : AliIde
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : amsint
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Arp1394
    Description : IP/1394 Arp Client
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : asc
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : asc3350p
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : asc3550
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : AsyncMac
    Description : MS Remote Access serial network driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : atapi
    Description : IDE/ATAPI Port Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Atdisk
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Atmarpc
    Description : IP/ATM Arp Client
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : audstub
    Description : AudStub Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : Avg7Core
    Description : AVG Scanning Engine
    Version : 7.5.0.429
    Company : GRISOFT, s.r.o.

    Driver : Avg7RsW
    Description : AVG Resident Shield Unload Helper
    Version : 7,0,0,340
    Company : GRISOFT, s.r.o.

    Driver : Avg7RsXP
    Description : AVG Resident Anti-Virus Shield
    Version : 7,1,0,398
    Company : GRISOFT, s.r.o.

    Driver : AvgClean
    Description : AVG7 Clean Driver
    Version : 1.0.0.14
    Company : GRISOFT, s.r.o.

    Driver : AvgTdi
    Description : AVG Network connection watcher
    Version : 7,0,0,346
    Company : GRISOFT, s.r.o.

    Driver : BCM43XX
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : cbidf2k
    Description : CardBus/PCMCIA IDE Miniport Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : cd20xrnt
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Cdaudio
    Description : CD-ROM Audio Filter Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : Cdfs
    Description : CD-ROM File System Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Cdrom
    Description : SCSI CD-ROM Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Changer
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : CmdIde
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Cpqarray
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ctac32k
    Description : Creative AC3 SW Decoder Device Driver (WDM)
    Version : 5.12.01.1196-2.09.7540
    Company : Creative Technology Ltd

    Driver : ctaud2k
    Description : Creative WDM Audio Device Driver
    Version : 5.12.01.1196-2.09.7540
    Company : Creative Technology Ltd

    Driver : ctdvda2k
    Description : Creative DVD-Audio Device Driver (WDM)
    Version : 5.13.01.0467-1.56.0970
    Company : Creative Technology Ltd

    Driver : ctgame
    Description : Creative Game Port Enumerator
    Version : 5.12.02.100
    Company : Creative Technology Ltd.

    Driver : ctprxy2k
    Description : Creative Proxy Device Driver (WDM)
    Version : 5.12.01.1196-2.09.7540
    Company : Creative Technology Ltd

    Driver : ctsfm2k
    Description : SoundFont(R) Manager (WDM)
    Version : 5.12.01.1196-2.09.7540
    Company : Creative Technology Ltd

    Driver : dac960nt
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Disk
    Description : PnP Disk Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : dmboot
    Description : NT Disk Manager Startup Driver
    Version : 2600.2180.503.0
    Company : Microsoft Corp., Veritas Software

    Driver : dmio
    Description : NT Disk Manager I/O Driver
    Version : 2600.2180.503.0
    Company : Microsoft Corp., Veritas Software

    Driver : dmload
    Description : NT Disk Manager Startup Driver
    Version : 2600.0.503.0
    Company : Microsoft Corp., Veritas Software.

    Driver : DMusic
    Description : Microsoft Kernel DLS Synthesizer
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : dpti2o
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : drmkaud
    Description : Microsoft Kernel DRM Audio Descrambler Filter
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : emupia
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : FA312
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Fastfat
    Description : Fast FAT File System Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Fdc
    Description : Floppy Disk Controller Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Flpydisk
    Description : Floppy Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : FltMgr
    Description : Microsoft Filesystem Filter Manager
    Version : 5.1.2600.2978 (xpsp_sp2_gdr.060821-0039)
    Company : Microsoft Corporation

    Driver : Ftdisk
    Description : FT Disk Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : Gpc
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ha10kx2k
    Description : Creative EMU10KX HAL (WDM)
    Version : 5.12.01.1196-2.09.7540
    Company : Creative Technology Ltd

    Driver : hap16v2k
    Description : Creative EMU10KX-P16v HAL (WDM)
    Version : 5.12.01.1196-2.09.7540
    Company : Creative Technology Ltd

    Driver : hap17v2k
    Description : Creative EMU10KX-P17v HAL (WDM)
    Version : 5.12.01.1196-2.09.7540
    Company : Creative Technology Ltd

    Driver : hidusb
    Description : USB Miniport Driver for Input Devices
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : hpn
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : HTTP
    Description : HTTP Protocol Stack
    Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512)
    Company : Microsoft Corporation

    Driver : i2omgmt
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : i2omp
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : i8042prt
    Description : i8042 Port Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Imapi
    Description : IMAPI Kernel Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : ini910u
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : IntelIde
    Description : Intel PCI IDE Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : ip6fw
    Description : IPv6 Windows Firewall Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : IpFilterDriver
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : IpInIp
    Description : IP in IP Encapsulation Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : IpNat
    Description : IP Network Address Translator
    Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
    Company : Microsoft Corporation

    Driver : IPSec
    Description : IPSec Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : IRENUM
    Description : Infra-Red Bus Enumerator
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : isapnp
    Description : PNP ISA Bus Driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : kmixer
    Description : Kernel Mode Audio Mixer
    Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
    Company : Microsoft Corporation

    Driver : lbrtfdc
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Modem
    Description : Modem Device Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : mouhid
    Description : HID Mouse Filter Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : mraid35x
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : MRxDAV
    Description : Windows NT WebDav Minirdr
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : MSKSSRV
    Description : MS KS Server
    Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : MSPCLOCK
    Description : MS Proxy Clock
    Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : MSPQM
    Description : MS Proxy Quality Manager
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : mssmbios
    Description : System Management BIOS Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : NdisTapi
    Description : NDIS 3.0 connection wrapper driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : Ndisuio
    Description : NDIS User mode I/O Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : NdisWan
    Description : MS PPP Framing Driver (Strong Encryption)
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : NIC1394
    Description : IEEE1394 Ndis Miniport and Call Manager
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Npfs
    Description : NPFS Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Ntfs
    Description : NT File System Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : nv
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : NwlnkFlt
    Description : NWLINK2 Traffic Filter Driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : NwlnkFwd
    Description : NWLINK2 Forwarder Driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : ohci1394
    Description : 1394 OpenHCI Port Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : ossrv
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Parport
    Description : Parallel Port Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : PartMgr
    Description : Partition Manager
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : ParVdm
    Description : VDM Parallel Driver
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : PCI
    Description : NT Plug and Play PCI Enumerator
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : PCIDump
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : PCIIde
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Pcmcia
    Description : PCMCIA Bus Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : PDCOMP
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : PDFRAME
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : PDRELI
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : PDRFRAME
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : perc2
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : perc2hib
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : PptpMiniport
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Processor
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : PSched
    Description : MS QoS Packet Scheduler
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Ptilink
    Description : Parallel Technologies DirectParallel IO Library
    Version : 1.10 (XPClient.010817-1148)
    Company : Parallel Technologies, Inc.

    Driver : ql1080
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Ql10wnt
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ql12160
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ql1240
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ql1280
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Rasl2tp
    Description : RAS L2TP mini-port/call-manager driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : RasPppoe
    Description : RAS PPPoE mini-port/call-manager driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Raspti
    Description : PTI DirectParallel(R) mini-port/call-manager driver
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : Rdbss
    Description : Redirected Drive Buffering SubSystem Driver
    Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036)
    Company : Microsoft Corporation

    Driver : RDPCDD
    Description : RDP Miniport
    Version : 5.1.2600.0 (xpclient.010817-1148)
    Company : Microsoft Corporation

    Driver : rdpdr
    Description : Microsoft RDP Device redirector
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : RDPWD
    Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
    Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
    Company : Microsoft Corporation

    Driver : redbook
    Description : Redbook Audio Filter Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Secdrv
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : serenum
    Description : Serial Port Enumerator
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Serial
    Description : Serial Device Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Sfloppy
    Description : SCSI Floppy Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Simbad
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Sparrow
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : splitter
    Description : Microsoft Kernel Audio Splitter
    Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
    Company : Microsoft Corporation

    Driver : sr
    Description : System Restore Filesystem Filter Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Srv
    Description : Server driver
    Version : 5.1.2600.2974 (xpsp_sp2_gdr.060814-0101)
    Company : Microsoft Corporation

    Driver : swenum
    Description : Plug and Play Software Device Enumerator
    Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : swmidi
    Description : Microsoft GS Wavetable Synthesizer
    Version : 5.1.2600.0 (XPClient.010817-1148)
    Company : Microsoft Corporation

    Driver : symc810
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : symc8xx
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : sym_hi
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : sym_u3
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : sysaudio
    Description : System Audio WDM Filter
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Tcpip
    Description : TCP/IP Protocol Driver
    Version : 5.1.2600.2892 (xpsp_sp2_gdr.060420-0254)
    Company : Microsoft Corporation

    Driver : TDPIPE
    Description : Named Pipe Transport Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : TDTCP
    Description : TCP Transport Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : TermDD
    Description : Terminal Server Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : TosIde
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Udfs
    Description : UDF File System Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : ultra
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : Update
    Description : Update Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : usbhub
    Description : Default Hub Driver for USB
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : usbprint
    Description : USB Printer driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : USBSTOR
    Description : USB Mass Storage Class Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : usbuhci
    Description : UHCI USB Miniport Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : VgaSave
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : ViaIde
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : VolSnap
    Description : Volume Shadow Copy Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : Wanarp
    Description : MS Remote Access and Routing ARP Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : WDICA
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : wdmaud
    Description : MMSYSTEM Wave/Midi API mapper
    Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
    Company : Microsoft Corporation

    Driver : WudfPf
    Description : Windows Driver Foundation - User-mode Driver Framework Platform Driver
    Version : 6.0.5716.32 (winmain(wmbla).060928-1756)
    Company : Microsoft Corporation

    Driver : WudfRd
    Description : Windows Driver Foundation - User-mode Driver Framework Reflector
    Version : 6.0.5716.32 (winmain(wmbla).060928-1756)
    Company : Microsoft Corporation

    Driver : GTNDIS5
    Description : n/a
    Version : n/a
    Company : n/a

    Driver : msvcrt.dll
    Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

    Driver : msvcirt.dll
    Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

    Driver : mfc42.dll
    Version : 6.02.4131.0

    Driver : msvcp60.dll
    Version : 6.02.3104.0

    Driver : ole32.dll
    Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)

    Driver : olepro32.dll
    Version : 5.1.2600.2180

    Driver : oledlg.dll
    Version : 1.0 (XPClient.010817-1148)

    Driver : advapi32.dll
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

    Driver : comctl32.dll
    Version : 5.82 (xpsp.060825-0040)

    Driver : setupapi.dll
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

    Driver : Aac.dll
    Version : 2, 5, 9, 991

    Driver : aacenc32.dll
    Version : 3,2,0,24b

    Driver : Aiff.dll
    Version : 2, 0, 1, 0

    Driver : DefConvertor.dll
    Version : 2, 0, 2, 0

    Driver : lame_enc.dll
    Version : 3, 93, 1, 0

    Driver : mp3PP.dll
    Version : 1, 0, 0, 9

    Driver : mp3PRO.dll
    Version : 2, 0, 4, 7

    Driver : mp3PRO_dmo.dll
    Version : 2, 0, 0, 16

    Driver : mp3PRO_hlp.dll
    Version : 2, 0, 0, 16

    Driver : msa.dll
    Version : 2, 0, 9, 37

    Driver : ogg.dll
    Version : 1, 0, 0, 6

    Driver : wav.dll
    Version : 2, 0, 2, 0

    Driver : aacplus.dll
    Version : 3,2,0,24b

    Driver : dvddisc.dll
    Version : 3,2,0,24b

    Driver : em2v.dll
    Version : 3, 2, 0, 24b

    Driver : NDParser.ax
    Version : 3,2,0,24b

    Driver : ndvddisc.dll
    Version : 3,2,0,24b

    Driver : NeAcEnc.dll
    Version : 3,2,0,24b

    Driver : NeAMR.dll
    Version : 3,2,0,24b

    Driver : NeAudCD.ax
    Version : 3,2,0,24b

    Driver : NeAudio.ax
    Version : 3, 2, 0, 24b

    Driver : NeAudioConv.ax
    Version : 3,2,0,24b

    Driver : NeCapture.ax
    Version : 3, 2, 0, 24b

    Driver : NeDVD.ax
    Version : 3, 2, 0, 24b

    Driver : NeDVSplitter.ax
    Version : 3,2,0,24b

    Driver : NeEm2a.dll
    Version : 3,2,0,24b

    Driver : NeFileSourceAsync.ax
    Version : 3,2,0,24b

    Driver : NeFileSrc.ax
    Version : 3,2,0,24b

    Driver : NeFSource.ax
    Version : 3,2,0,24b

    Driver : NeNDAud.ax
    Version : 3, 2, 0, 24b

    Driver : NeNDGui.dll
    Version : 3, 2, 0, 24b

    Driver : NeNDMux.ax
    Version : 3, 2, 0, 24b

    Driver : NeNDVid.ax
    Version : 3, 2, 0, 24b

    Driver : NePhotoSource.ax
    Version : 3,2,0,24b

    Driver : NePSMuxer.ax
    Version : 3,2,0,24b

    Driver : NeQTDec.ax
    Version : 3,2,0,24b

    Driver : NeRender.ax
    Version : 3,2,0,24b

    Driver : NeResize.ax
    Version : 3,2,0,24b

    Driver : neroadb.dll
    Version : 3,2,0,24b

    Driver : neroapl.dll
    Version : 3,2,0,24b

    Driver : NeroFormatConv.ax
    Version : 3,2,0,24b

    Driver : NeroVideoProc.ax
    Version : 3,2,0,24b

    Driver : NeSceneDetector.ax
    Version : 3,2,0,24b

    Driver : NeSplitter.ax
    Version : 3,2,0,24b

    Driver : NeVcd.ax
    Version : 3,2,0,24b

    Driver : NeVCR.ax
    Version : 3,2,0,24b

    Driver : NeVcr.dll
    Version : 3,2,0,24b

    Driver : NeVideo.ax
    Version : 3, 2, 0, 24b

    Driver : NeVideoAnalyzer.ax
    Version : 3,2,0,24b

    Driver : AdvrCntr.dll
    Version : 1,2,12, 2314

    Driver : apreg.dll
    Version : 2, 0, 0, 7

    Driver : DriveLocker.dll
    Version : 1, 0, 0, 17

    Driver : MFC71.dll
    Version : 7.10.3077.0

    Driver : msvcp71.dll
    Version : 7.10.3077.0

    Driver : msvcr71.dll
    Version : 7.10.3052.4

    Driver : MultiChannel.dll
    Version : 3,2,0,24b

    Driver : NeroCBUI.dll
    Version : 1, 6, 0, 2

    Driver : NeroDigitalExt.dll
    Version : 1.1.1.1

    Driver : NeroIPP.dll
    Version : 3,2,0,24b

    Driver : NeroMediaCon.dll
    Version : 3,2,0,24b

    Driver : specialoffer.exe
    Version : 1, 0, 0, 3

    Lower Filters
    -------------
    Upper Filters
    -------------
    Video Codecs
    ------------
    Cinepak Codec by Radius : 1.10.0.11
    Intel 4|2|0 Video V2.50 : 5.1.2600.2180
    Intel Indeo(R) Video R3.2
    Intel Indeo(R) Video R3.2
    Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
    Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
    Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Microsoft H.263 Video Codec : 5.1.2600.2180
    Microsoft H.261 Video Codec : 5.1.2600.2180

    Audio Codecs
    ------------
    Microsoft IMA ADPCM CODEC : 4.00.0.0
    Microsoft ADPCM CODEC : 4.00.0.0
    Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
    Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
    DSP Group TrueSpeech(TM) Software CODEC : 1.00.0.0
    Microsoft G.723.1 CODEC : 1.02.0.1
    Windows Media Audio : 4.02.0.0
    Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
    Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
    Messenger Audio Codec : 4.00.0.0
    Microsoft PCM Converter : 5.00.0.0



    OK, couple more. With the drive unplugged, Nero seems to work fine. I just opened and clicked a couple links, but it seemed to open them in a timely manner.

    As for the Plextor, I don't remember anything coming with it. I don't have the box (at least I couldn't find it) or any software that might have came with it, other than my Nero CD (v. 6.6.1.14) which I only use for the key with version 6.6.0.18 (D/L from this links on this site).

    Now, for Nero never working, it didn't work on my old HD I had in this desktop (which crashed last week, hence the new setup). The Plextor works GREAT on the laptop, I've never had any problems out of it on there at all.

    I hope that answers all your questions fasfrank, any more help would be appreciated. Thanks again for your help everyone.


    ASPI Information
    ----------------
    System ASPI : ASPI is not installed

    Nero ASPI : ASPI is installed and working properly

    WNASPI32.DLL : 2.0.1.74 164112 bytes (null)

    Installed OS Patches
    --------------------
    (Q810090) USB Update : Yes
    (Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
    (Q812415) Problems with Multiple ATA devices : No
    (Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
    (Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
    (Q311542) Devices May not power up properly when resuming from standby : Yes
    (Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
    (Q308374) Ricoh 1394 Controller May Not Work with Windows XP : Yes
    (Q314634) Windows XP Does Not Detect Your New USB Device : Yes
    (Q822603) USB 1.1 and USB 2.0 update : No
    (Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
    (Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
    (Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
    (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes
    (Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
    (Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : Yes

     
  19. fasfrank

    fasfrank Active member

    Joined:
    Oct 15, 2003
    Messages:
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    It seems that Nero works correctly. Plugging in your Plextor is messing it up.

    So...

    I compared my list of XP Pro SP2 USB drivers and I have a few more. You don't have these (I'm not counting other USB drivers, like the one for my scanner):

    Driver : usbaudio
    Description : USB Audio Class Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation


    Driver : usbccgp
    Description : USB Common Class Generic Parent Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    Driver : usbehci
    Description : EHCI eUSB Miniport Driver
    Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Company : Microsoft Corporation

    I don't know if these are required or not, not being all that savvy with the inner workings of PCs. I would imagine that you did get all the required drivers installed. Because....
    From Microsoft:
    Just something to check. I found this in the Micro$oft USB troubleshooting guide. I think you should go through it:
    http://support.microsoft.com/kb/310575

    I would try plugging some other USB device in and see what that does.

    I'll look over your InfoTool data more and see if I can find anything else interesting.
     
  20. SilverAce

    SilverAce Member

    Joined:
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    I went through all the info you sent me fasfrank, it seems my USB is set up and functioning properly. There are no yellow tabs in Device Manager, and the USB is powering correctly (not drawing too many milliamps). I did look through some of the reqs for the Plextor, my PC meets them all except for 2. Now most of the time these requirements are for the software that comes with the drive I know, not the hardware itself. I don't have a hispeed USB, but I don't have one on my laptop either and the drive works great, it's just slow. The other req I don't have is a P4, my desktop is only a P3. The laptop however is a P4, could this be causing the problem? I don't want to say it's the problem just to have one, but I'm assuming there's a possibility that it could be.
     

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