I've read a lot of the forums, and tried everything to no avail. Here's my problem: I just got a brand new HD, so everything has been updated and is brand new, as of today. I installed Nero 18.104.22.168 as per a thread on here, and DVD Shrink 3.2 . I use DVD FAB to back it up, then I open DVD Shrink. I open the files and it analyzes, then when I click on Back-Up, it instantly freezes. The Encoding bar doesnt pop up, nothing happens. I CTRL-ALT-DEL to look at it, and I get the not responding code. If I deselect "enable burning with Nero" then I can do it just fine, but I want to use auto burning for all my backups. Please let me know what I need to do. I make backups all the time using this method on my laptop, but due to overheating and such, I want my desktop to be able to backup. Thanks again.