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Nero Burn failure (KEY_ILLEGAL_REQUEST..)

Discussion in 'Nero discussion' started by vehement, Jul 26, 2005.

  1. vehement

    vehement Member

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    Hello all. I am having issues burning dvds using nero. I can rip dvds with no problem. I can also rip and burn cds with no problem. The only issue I have is burning dvds. DVD bruning usually fails between 60% and 80% done. I have searched the forums and haven't found anyone having the same issue. Any help or suggestions would be appreciated.

    my system info:

    OS: windows xp home edition 5.1 with service pack 2
    processor: AMD Anthlon 64 3200
    memory: 768 MB RAM
    DVD/CD Burner: AOPEN DUW/1608/ARR (with latest firmware installed)

    Media Used: Maxell DVD-r 8x
    ----------------------------

    Here is my nero log:

    Windows XP 5.1

    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 12:06:00 PM
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 4:33:44 PM
    Nero version: 6.3.1.26 (Nero Express)
    Recorder: <AOPEN DUW1608/ARR> Version: A080 - HA 0 TA 0 - 6.3.1.26
    Adapter driver: <atapi> HA 0
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <AOPEN DUW1608/ARR >Version: A080 - HA 0 TA 0 - 6.3.1.26
    Adapter driver: <atapi> HA 0

    === Scsi-Device-Map ===
    CdRomPeripheral : AOPEN DUW1608/ARR atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD2000JD-55HBB0 atapi Port 1 ID 0 DMA: On
    DiskPeripheral : ST380011A atapi Port 5 ID 1 DMA: On

    === CDRom-Device-Map ===
    AOPEN DUW1608/ARR D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (83886080) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 767MB (785904kB)
    Free physical memory: 434MB (445184kB)
    Memory in use : 43 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    24.7.2005
    UDF/ISO compilation
    8:01:52 PM #1 Phase 112 File dlgbrnst.cpp, Line 1855
    DVD-Video files reallocation started

    8:01:52 PM #2 Phase 114 File dlgbrnst.cpp, Line 1855
    DVD-Video files reallocation completed (no file modified)

    8:01:52 PM #3 Text 0 File Isodoc.cpp, Line 6083
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    8:01:52 PM #4 Phase 111 File dlgbrnst.cpp, Line 1855
    DVD-Video files sorted

    8:01:52 PM #5 Text 0 File Reader.cpp, Line 126
    Reader running

    8:01:52 PM #6 Text 0 File Writer.cpp, Line 124
    Writer AOPEN DUW1608/ARR running

    8:01:52 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    8:01:52 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    8:01:52 PM #9 Text 0 File Burncd.cpp, Line 3152
    Turn on Disc-at-once, using DVD media

    8:01:52 PM #10 Text 0 File DlgWaitCD.cpp, Line 247
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1998351 (444:04.51, 3903MB)

    8:01:52 PM #11 Text 0 File DlgWaitCD.cpp, Line 259
    Write in overburning mode: NO (enabled: CD)

    8:01:52 PM #12 Text 0 File DlgWaitCD.cpp, Line 2162
    Recorder: AOPEN DUW1608/ARR, Media type: DVD+R

    8:01:52 PM #13 Text 0 File DlgWaitCD.cpp, Line 420
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:01:52 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1998352 (1998352) = #1998352/444:4.52
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1998352 blocks [AOPEN DUW1608/ARR ]
    --------------------------------------------------------------

    8:01:52 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [AOPEN DUW1608/ARR ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4092624896, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    1998352 | lead-out | 1 | 0x00 | 0x41

    8:01:52 PM #16 Phase 24 File dlgbrnst.cpp, Line 1855
    Caching of files started

    8:01:52 PM #17 Text 0 File Burncd.cpp, Line 4163
    Cache writing successful.

    8:01:52 PM #18 Phase 25 File dlgbrnst.cpp, Line 1855
    Caching of files completed

    8:01:52 PM #19 Phase 36 File dlgbrnst.cpp, Line 1855
    Burn process started at 4x (5,540 KB/s)

    8:01:52 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:01:52 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1191
    SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x03486000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x24 0x00

    8:01:52 PM #22 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 12:33,782 (753782ms) -> OK

    8:01:52 PM #23 Text 0 File DVDPlusRW.cpp, Line 628
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:02:43 PM #24 SCSI -400 File Cdrdrv.cpp, Line 1445
    SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x05B90000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x91
    Sense Qual: 0xC2
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x91 0xC2

    8:02:43 PM #25 CDR -400 File Writer.cpp, Line 304
    Unspecified target error

    8:02:44 PM #26 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    8:02:44 PM #27 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    8:02:45 PM #28 Phase 127 File dlgbrnst.cpp, Line 1855
    Generating DVD high compatibility borders

    8:02:45 PM #29 SCSI -1066 File Cdrdrv.cpp, Line 1191
    SCSI Exec, HA 0, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x05 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x24 0x00

    8:02:45 PM #30 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 0:00,000 (0ms) -> OK

    8:02:45 PM #31 Phase 129 File dlgbrnst.cpp, Line 1855
    Generating DVD borders completed successfully

    8:02:45 PM #32 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 0:00,000 (0ms) -> OK

    8:02:45 PM #33 Phase 38 File dlgbrnst.cpp, Line 1855
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 12:06:00 PM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 5/19/2004 12:33:44 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 5:00:00 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
    --------------------

    I have uninstalled nero, used the nero clean tool and installed the latest version of nero. The latest version didn't want to work at all with my Aopen duw/1608/arr. So I went back to using the version that made the log above. It was the version shipped with my DVD/cd burner.

    I have tried to burn DVDs using other software (after uninstalling Nero and using the clean tool before installing them). DVD Decryptor and DVDsanta both had burn failures.

    Out of a pack of 25 maxell dvd-r's I have managed to burn 1 dvd successfully and it was the first one I tried. After that I have made a bunch of coasters.

    Any help would be most appreciated.

    Thanks in advance,

    Vehement
  2. AfterDawn

    AfterDawn Advertisement

  3. RagePro

    RagePro Guest

    I heard firmware sumtimes screws up your system
    Did u have this problem before?
  4. vehement

    vehement Member

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    The problem began before I updated the Firmware.
  5. creaky

    creaky Moderator Staff Member

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    @vehement - i've taken note of your comments but am gonna focus on the logfile for now -

    - that is way too old. there's nothing unique about your drive that Nero doesn't like. install latest Nero and give us the output of a section of logfile and the output from nero info-tool.

    - drive is only partially recognising the media - all it can tell here is that's a +R disc

    - splat.


    go thru the motions of installing 6.6.0.15 again, then do a 'simulation' burn in Nero and provide that section of logfile.. without a current logfile we can't progress properly..


    @RagePro - firmware updating is essential as it teaches burners about media types/newer media/burn speeds etc and it's only ever a problem if te firmware update is interrupted mid-update, ie from power failure or resetting the pc, as that corrupts the drive due to incomplete firmware update

  6. RagePro

    RagePro Guest

    thx creaky for the firmware info , I always tought that causes problems
  7. arniebear

    arniebear Active member

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    To add to what creaky stated about a firmware flash never leave a disk in the drive while doing it, you will really get a meltdown :)
  8. creaky

    creaky Moderator Staff Member

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    yeah, i wouldn't even subject a Memorex disc to that torture
  9. arniebear

    arniebear Active member

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    Are you sure??? :)
  10. creaky

    creaky Moderator Staff Member

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    lol, tricked you
  11. vehement

    vehement Member

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    Thanks Creaky and others for taking the time to respond to my burning problem.

    The company that built my computer have replaced the burner (AOpen Duw/1608/arr) with a new burner (Aopen Duw/1616/ARR). (My computer was still covered by warranty)

    The techs who built my computer told me that Aopen had sent out a batch of burners (model# DUW/1608/ARR) that had issues with burning DVD's due to a "faulty lower chip".

    However I think it's strange that nothing is mentioned about it on the AOpen website.

    Anyway I have been able to burn DVDs without any hassles with the new burner. Of course I will not torture my new burner with any memorex media.

    Thanks again for the responses.

    --Vehement

  12. creaky

    creaky Moderator Staff Member

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    lmao, no worries. good to hear you could change it. happy burning

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