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Nero CD-burn failure

Discussion in 'Audio' started by cutout, Aug 15, 2004.

  1. cutout

    cutout Guest

    Hi guys,

    I just bought the CD/DVD ROM seen here:

    http://www.microdirect.co.uk/ProductInfo.aspx?ProductID=6525

    Since installing it, I haven't been able to burn any CDs. It first appears to burn about 50% of the information, then suddenly throws an error like "The burn process has failed". Should I post the logfile? I've tried burning slower and closing down all my other programs, but it doesn't help. Never really experienced this before with Nero...

    Thanks
     
  2. cutout

    cutout Guest

    Also, if there is some reason that particular drive won't work with Nero, what is the second best piece of software you all would recommend for burning music & movies?
     
  3. Jeanc1

    Jeanc1 Guest

    http://www.ahead.de/us/632012038142166.php?manu=NEC&lang=en -- Nero does support your Drive.

    Posting your Nero Info Tool -- and possibly you could simulate a burn to your HD to see , if your problem is not related to your media.
    _X_X_X_X_X_[small]Do It Right , and you will be a Happy Camper !

    Take Care.[/small]
     
    Last edited by a moderator: Aug 16, 2004
  4. ccampbell

    ccampbell Regular member

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    We would need to see the Nero log file to properly assist you.

    Be sure to edit our your Nero serial key before posting.

    Regards,

    Craig
     
  5. bobsponge

    bobsponge Guest

    I having the same problem cept its with a dvd and heres my log:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/22/2004 5:33:44 PM
    Nero version: 6.3.1.20
    Recorder: <SONY DVD RW DW-U14A> Version: 1.0d - HA 1 TA 1 - 6.3.1.20
    Adapter driver: <atapi> HA 1
    Drive buffer : 8192kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <JLMS XJ-HD166S >Version: DS18 - HA 1 TA 0 - 6.3.1.20
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD1200BB-00DWA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : JLMS XJ-HD166S atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : SONY DVD RW DW-U14A atapi Port 1 ID 1 DMA: On
    CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    JLMS XJ-HD166S D: CDRom0
    SONY DVD RW DW-U14A E: CDRom1
    AXV CD/DVD-ROM J: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048048kB)
    Free physical memory: 509MB (521900kB)
    Memory in use : 50 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    17.8.2004
    UDF/ISO compilation
    3:34:51 PM #1 Phase 112 File dlgbrnst.cpp, Line 1855
    DVD-Video files reallocation started

    3:34:51 PM #2 Phase 114 File dlgbrnst.cpp, Line 1855
    DVD-Video files reallocation completed (no file modified)

    3:34:51 PM #3 Text 0 File Isodoc.cpp, Line 6065
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : TRUE
    Write : FALSE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    3:34:51 PM #4 Phase 111 File dlgbrnst.cpp, Line 1855
    DVD-Video files sorted

    3:34:51 PM #5 Text 0 File Reader.cpp, Line 126
    Reader running

    3:34:51 PM #6 Text 0 File Writer.cpp, Line 124
    Writer SONY DVD RW DW-U14A running

    3:34:51 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    3:34:51 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3899
    First writeable address = 0 (0x00000000)

    3:34:51 PM #9 Text 0 File Burncd.cpp, Line 3173
    Turn on Disc-at-once, using DVD media

    3:34:51 PM #10 Text 0 File DlgWaitCD.cpp, Line 247
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 292079 ( 64:54.29, 570MB)

    3:34:51 PM #11 Text 0 File DlgWaitCD.cpp, Line 259
    Write in overburning mode: NO (enabled: CD)

    3:34:51 PM #12 Text 0 File DlgWaitCD.cpp, Line 2162
    Recorder: SONY DVD RW DW-U14A, Media type: DVD-R
    Disc Manufacturer: -
    Disc Application Code: 64, Disc Physical Code: 193

    3:34:51 PM #13 Text 0 File DlgWaitCD.cpp, Line 420
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    3:34:51 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 813
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 292080 (292080) = #292080/64:54.30
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 292080 blocks [SONY DVD RW DW-U14A ]
    --------------------------------------------------------------

    3:34:51 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 984
    Prepare recorder [SONY DVD RW DW-U14A ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 598179840, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    292080 | lead-out | 1 | 0x00 | 0x41

    3:34:51 PM #16 Phase 24 File dlgbrnst.cpp, Line 1855
    Caching of files started

    3:34:51 PM #17 Text 0 File Burncd.cpp, Line 4183
    Cache writing successful.

    3:34:51 PM #18 Phase 25 File dlgbrnst.cpp, Line 1855
    Caching of files completed

    3:34:51 PM #19 Phase 32 File dlgbrnst.cpp, Line 1855
    Simulation started at 4x (5,540 KB/s)

    3:34:52 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2344
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    3:34:52 PM #21 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 3:17,335 (197335ms) -> OK

    3:34:52 PM #22 Text 0 File DVDR.cpp, Line 1942
    Recording mode: Sequential Recording Mode

    3:34:52 PM #23 Text 0 File Mmc.cpp, Line 20531
    Set BUFE: Power-Burn -> ON

    3:34:52 PM #24 Text 0 File DVDR.cpp, Line 2083
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    3:34:52 PM #25 Text 0 File Cdrdrv.cpp, Line 8128
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    3:34:56 PM #26 Text 0 File Cdrdrv.cpp, Line 1294
    15:34:56.640 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:40 PM #27 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:40.046 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:40 PM #28 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:40.656 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:40 PM #29 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:40.703 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:40 PM #30 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:40.750 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:40 PM #31 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:40.796 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:40 PM #32 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:40.859 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:40 PM #33 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:40.906 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:46 PM #34 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:46.562 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:35:51 PM #35 Text 0 File Cdrdrv.cpp, Line 1294
    15:35:51.265 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:10 PM #36 Text 0 File Cdrdrv.cpp, Line 1294
    15:36:10.437 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:17 PM #37 Text 0 File Cdrdrv.cpp, Line 1294
    15:36:17.031 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:17 PM #38 Text 0 File Cdrdrv.cpp, Line 1294
    15:36:17.328 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:17 PM #39 Text 0 File Cdrdrv.cpp, Line 1294
    15:36:17.562 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:26 PM #40 Text 0 File Cdrdrv.cpp, Line 1294
    15:36:26.265 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:26 PM #41 Text 0 File Cdrdrv.cpp, Line 1294
    15:36:26.359 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:40 PM #42 Text 0 File Cdrdrv.cpp, Line 1294
    15:36:40.484 - SONY DVD RW DW-U14A\H1 T1 : Queue again later

    3:36:41 PM #43 SCSI -1135 File Cdrdrv.cpp, Line 1442
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x03840000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x08
    CDB Data: 0x2A 0x00 0x00 0x02 0x83 0xA0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0xF1 0x00 0x03 0x00 0x02 0x7A 0xD0 0x12
    0x00 0x00 0x00 0x00 0x0C 0x08

    3:36:41 PM #44 CDR -1135 File Writer.cpp, Line 304
    Write error

    3:36:41 PM #45 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    3:36:41 PM #46 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    3:36:41 PM #47 Text 0 File DVDR.cpp, Line 2325
    EndDAO: Last written address was 164767

    3:36:41 PM #48 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 0:00,000 (0ms) -> OK

    3:36:41 PM #49 Text 0 File dlgbrnst.cpp, Line 1713
    Set remaining time: 0:00,000 (0ms) -> OK

    3:36:41 PM #50 Phase 34 File dlgbrnst.cpp, Line 1855
    Simulation failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.01a, size=20368 bytes, created 8/16/2004 10:26:20 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=?.?.?.?, size=86912 bytes, created 8/29/2002 12:27:50 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  6. ccampbell

    ccampbell Regular member

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    Hi BobSponge,

    You are getting a Queueing error. So the drive is busy and not accepting any mor write commands. After a set period, the process times-out and you get a 'Write Error'. But the problem is the drive being busy.

    I notice that the Log file shows you are using DVD-R media, but the drive is unable to determine who the MFG's is. That's not a good sign. I would recommend trying another brand of media, such as Verbatim, Memorex, etc and see if this resolves your issue.

    Regards,

    Craig
     
  7. Jeanc1

    Jeanc1 Guest

    Turn your DMA on !!
     
  8. ccampbell

    ccampbell Regular member

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    Hi Jeanc1,

    He does have DMA on for his IDE devices. Looks like his CD/DVD-ROM drive is connected via a SCSI bus, so DMA is not an issue. :)

    Regards,

    Craig
     
  9. Jeanc1

    Jeanc1 Guest

    Agreed-- Craig -- I took a glance at his log -- and didnt pursue . Gonna leave him in your hands .
     
  10. bobsponge

    bobsponge Guest

    I just bought some Philips DVD+R, and they are workin fine. I guess I wont be buying DVD-R's anymore.
     
  11. ccampbell

    ccampbell Regular member

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    Don't rule DVD-R out just because of a bad batch of media. You'll find that eventually you get a bad batch of DVD+R media too.

    Best solutoin would be to find out what the recorder MFG recommends. If they recommend not using DVD-R media at all, then you can rule them out. :)

    Regards,

    Craig
     

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