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Nero Dies at 3%

Discussion in 'Nero discussion' started by waddo70, Mar 27, 2007.

  1. waddo70

    waddo70 Member

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    I have been burning successfully on my laptop since I uninstalled Roxio about 4 months ago with almost no coasters.

    Starting Saturday everything I try to burn dies at 3%. I use Taiyo yuden and Verbatim media exclusively. I have two Sony drives with a Sony OEM Version of Nero.

    Both drives cause the same exact error. I have done exhaustive searching and have done the following:

    1. I removed everything new I installed Saturday morning, the day my problems started.

    2. I uninstalled Nero

    3. I ran the Nero Cleanup utility

    4. I rebooted.

    5. I reinstalled Nero.

    Still have the exact same error.

    Here is the log from my external Sony DVD Burner. I will post the log from my internal Sony DVD burner in the next post.

    Please help and thanks in advance.

    -------------------
    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 8:06:00 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 12:35:32 PM
    Nero Version: 6.6.0.18
    Internal Version: 6, 6, 0, 18

    Recorder: <SONY DVD RW DW-Q30A> Version: YYC1 - HA 2 TA 0 - 6.6.0.18
    Adapter driver: <> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <SONY DVD+-RW DW-Q58A >Version: UDS2 - HA 1 TA 0 - 6.6.0.18
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD1200BEVS-75LAT0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SONY DVD+-RW DW-Q58A atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    SONY DVD+-RW DW-Q58A E: CDRom0
    SONY DVD RW DW-Q30A F: CDRom1
    =======================

    AutoRun : 0
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1014MB (1038712kB)
    Free physical memory: 238MB (243808kB)
    Memory in use : 76
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.3.2007
    UDF/ISO compilation
    7:14:25 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation started

    7:14:25 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation completed (no file modified)

    7:14:25 PM #3 Text 0 File Isodoc.cpp, Line 6359
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    7:14:25 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    7:14:25 PM #5 Text 0 File Reader.cpp, Line 127
    Reader running

    7:14:25 PM #6 Text 0 File Writer.cpp, Line 122
    Writer SONY DVD RW DW-Q30A running

    7:14:25 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    7:14:25 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
    First writeable address = 0 (0x00000000)

    7:14:25 PM #9 Text 0 File Burncd.cpp, Line 3233
    Turn on Disc-At-Once, using DVD media

    7:14:26 PM #10 Text 0 File DlgWaitCD.cpp, Line 270
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2284143 (507:35.18, 4461MB)

    7:14:26 PM #11 Text 0 File DlgWaitCD.cpp, Line 282
    Write in overburning mode: NO (enabled: CD)

    7:14:26 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
    Recorder: SONY DVD RW DW-Q30A, Media type: DVD-R
    Disc Manufacturer: MCC 02 - RG20
    Disc Application Code: 64, Disc Physical Code: 193

    7:14:26 PM #13 Text 0 File DlgWaitCD.cpp, Line 448
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:14:26 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2284144 (2284144) = #2284144/507:35.19
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2284144 blocks [SONY DVD RW DW-Q30A]
    --------------------------------------------------------------

    7:14:26 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
    Prepare recorder [SONY DVD RW DW-Q30A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4677926912, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2284144 | lead-out | 1 | 0x41 | 0x00

    7:14:26 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    7:14:26 PM #17 Text 0 File Burncd.cpp, Line 4122
    Cache writing successful.

    7:14:26 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    7:14:26 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 8x (11,080 KB/s)

    7:14:26 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:14:26 PM #21 Text 0 File DVDR.cpp, Line 2536
    Recording mode: Sequential Recording Mode

    7:14:26 PM #22 Text 0 File Mmc.cpp, Line 21717
    Set BUFE: Power-Burn -> ON , Adapt writespeed to disc : ON

    7:14:26 PM #23 Text 0 File DVDR.cpp, Line 2691
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    7:14:26 PM #24 Text 0 File Cdrdrv.cpp, Line 8892
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    7:15:02 PM #25 Text 0 File Cdrdrv.cpp, Line 1288
    19:15:02.625 - SONY DVD RW DW-Q30A\H2 T0 : Queue again later

    7:17:15 PM #26 SCSI -1046 File Cdrdrv.cpp, Line 1436
    SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x045B0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x2A 0x00 0x00 0x00 0x48 0x00 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x30 0x05

    7:17:15 PM #27 CDR -1046 File Writer.cpp, Line 311
    Illegal disc

    7:17:15 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    7:17:15 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    7:17:15 PM #30 Text 0 File DVDR.cpp, Line 2934
    EndDAO: Last written address was 18431

    7:17:15 PM #31 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 8x (11,080 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 8:06:00 AM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 2/23/2007 12:29:52 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:44 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
     
  2. waddo70

    waddo70 Member

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    Second Log from internal drive
    --------------------------------------
    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 8:06:00 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 6.6.1.4
    Internal Version: 6, 6, 1, 4d

    Recorder: <SONY DVD+-RW DW-Q58A> Version: UDS2 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <SONY DVD+-RW DW-Q58A >Version: UDS2 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD1200BEVS-75LAT0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : SONY DVD+-RW DW-Q58A atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    SONY DVD+-RW DW-Q58A E: CDRom0
    SONY DVD RW DW-Q30A F: CDRom1
    =======================

    AutoRun : 0
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1014MB (1038712kB)
    Free physical memory: 361MB (369916kB)
    Memory in use : 64
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.3.2007
    UDF/ISO compilation
    7:20:59 PM #1 Phase 112 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation started

    7:21:00 PM #2 Phase 114 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation completed (no file modified)

    7:21:00 PM #3 Text 0 File Isodoc.cpp, Line 6475
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    7:21:00 PM #4 Phase 111 File dlgbrnst.cpp, Line 1685
    DVD-Video files sorted

    7:21:00 PM #5 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 262144KB of Memory

    7:21:00 PM #6 Text 0 File Reader.cpp, Line 124
    Reader running

    7:21:00 PM #7 Text 0 File Writer.cpp, Line 122
    Writer SONY DVD+-RW DW-Q58A running

    7:21:00 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    7:21:00 PM #9 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    7:21:00 PM #10 Text 0 File Burncd.cpp, Line 3305
    Turn on Disc-At-Once, using DVD media

    7:21:01 PM #11 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2284143 (507:35.18, 4461MB)

    7:21:01 PM #12 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    7:21:01 PM #13 Text 0 File DlgWaitCD.cpp, Line 2612
    Recorder: SONY DVD+-RW DW-Q58A, Media type: DVD-R
    Disc Manufacturer: MCC 02 - RG20
    Disc Application Code: 64, Disc Physical Code: 193

    7:21:01 PM #14 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:21:01 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2284144 (2284144) = #2284144/507:35.19
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2284144 blocks [SONY DVD+-RW DW-Q58A]
    --------------------------------------------------------------

    7:21:01 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [SONY DVD+-RW DW-Q58A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4677926912, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2284144 | lead-out | 1 | 0x41 | 0x00

    7:21:01 PM #17 Text 0 File SCSIPassThrough.cpp, Line 38
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    7:21:01 PM #18 Text 0 File SCSIPassThrough.cpp, Line 83
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    7:21:01 PM #19 Phase 24 File dlgbrnst.cpp, Line 1685
    Caching of files started

    7:21:01 PM #20 Text 0 File Burncd.cpp, Line 4145
    Cache writing successful.

    7:21:01 PM #21 Phase 25 File dlgbrnst.cpp, Line 1685
    Caching of files completed

    7:21:01 PM #22 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 8x (11,080 KB/s)

    7:21:01 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:21:01 PM #24 Text 0 File DVDR.cpp, Line 2707
    Recording mode: Sequential Recording Mode

    7:21:01 PM #25 Text 0 File DVDR.cpp, Line 2863
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    7:21:01 PM #26 Text 0 File Cdrdrv.cpp, Line 8647
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    7:21:43 PM #27 Text 0 File Cdrdrv.cpp, Line 1200
    19:21:43.093 - E: SONY DVD+-RW DW-Q58A : Queue again later

    7:29:20 PM #28 SPTI -1046 File SCSIPassThrough.cpp, Line 289
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x2A 00 00 00 2A 20 00 00 20 00 00 00
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 30 05
    Buffer x04970000: Len x10000
    0x00 00 01 BA 44 0C B6 AE C6 03 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 01 4C E7 11 23 F2 80 22 FF
    0xCB 28 C2 87 D6 F9 50 20 03 9A 02 08 35 02 00 2C

    7:29:21 PM #29 CDR -1046 File Writer.cpp, Line 311
    Illegal disc
    E: SONY DVD+-RW DW-Q58A

    7:29:21 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    7:29:40 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    7:29:40 PM #32 Text 0 File DVDR.cpp, Line 3103
    EndDAO: Last written address was 10783

    7:29:40 PM #33 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 8x (11,080 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 8:06:00 AM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 2/23/2007 12:29:52 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** Nero-Burning Rom, History File *** ======
     
  3. gwendolin

    gwendolin Senior member

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    First log shows Nero 6.6.0.18...2nd log shows 6.6.1.4....get rid of 6.6.1.4..it's a "buggy" version.

    Firmware on 2nd log OK however I would check for updates from first log...so maybe if you get rid of 6.6.1.4 and use your 2nd log burner it may work.
     
    Last edited: Mar 27, 2007
  4. waddo70

    waddo70 Member

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    The problem has been fixed. I kept searching and found a post that said the PXHELP20.SYS file could cause issues. I renamed it but never rebooted.

    I can burn again since the reboot.
     

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