I have been burning successfully on my laptop since I uninstalled Roxio about 4 months ago with almost no coasters. Starting Saturday everything I try to burn dies at 3%. I use Taiyo yuden and Verbatim media exclusively. I have two Sony drives with a Sony OEM Version of Nero. Both drives cause the same exact error. I have done exhaustive searching and have done the following: 1. I removed everything new I installed Saturday morning, the day my problems started. 2. I uninstalled Nero 3. I ran the Nero Cleanup utility 4. I rebooted. 5. I reinstalled Nero. Still have the exact same error. Here is the log from my external Sony DVD Burner. I will post the log from my internal Sony DVD burner in the next post. Please help and thanks in advance. ------------------- Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 8:06:00 AM ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 12:35:32 PM Nero Version: 6.6.0.18 Internal Version: 6, 6, 0, 18 Recorder: <SONY DVD RW DW-Q30A> Version: YYC1 - HA 2 TA 0 - 6.6.0.18 Adapter driver: <> HA 2 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <SONY DVD+-RW DW-Q58A >Version: UDS2 - HA 1 TA 0 - 6.6.0.18 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD1200BEVS-75LAT0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : SONY DVD+-RW DW-Q58A atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === SONY DVD+-RW DW-Q58A E: CDRom0 SONY DVD RW DW-Q30A F: CDRom1 ======================= AutoRun : 0 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1014MB (1038712kB) Free physical memory: 238MB (243808kB) Memory in use : 76 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.3.2007 UDF/ISO compilation 7:14:25 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 7:14:25 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 7:14:25 PM #3 Text 0 File Isodoc.cpp, Line 6359 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 7:14:25 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 7:14:25 PM #5 Text 0 File Reader.cpp, Line 127 Reader running 7:14:25 PM #6 Text 0 File Writer.cpp, Line 122 Writer SONY DVD RW DW-Q30A running 7:14:25 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 7:14:25 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 7:14:25 PM #9 Text 0 File Burncd.cpp, Line 3233 Turn on Disc-At-Once, using DVD media 7:14:26 PM #10 Text 0 File DlgWaitCD.cpp, Line 270 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2284143 (507:35.18, 4461MB) 7:14:26 PM #11 Text 0 File DlgWaitCD.cpp, Line 282 Write in overburning mode: NO (enabled: CD) 7:14:26 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483 Recorder: SONY DVD RW DW-Q30A, Media type: DVD-R Disc Manufacturer: MCC 02 - RG20 Disc Application Code: 64, Disc Physical Code: 193 7:14:26 PM #13 Text 0 File DlgWaitCD.cpp, Line 448 >>> Protocol of DlgWaitCD activities: <<< ========================================= 7:14:26 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2284144 (2284144) = #2284144/507:35.19 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2284144 blocks [SONY DVD RW DW-Q30A] -------------------------------------------------------------- 7:14:26 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051 Prepare recorder [SONY DVD RW DW-Q30A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4677926912, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2284144 | lead-out | 1 | 0x41 | 0x00 7:14:26 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 7:14:26 PM #17 Text 0 File Burncd.cpp, Line 4122 Cache writing successful. 7:14:26 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 7:14:26 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 8x (11,080 KB/s) 7:14:26 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 7:14:26 PM #21 Text 0 File DVDR.cpp, Line 2536 Recording mode: Sequential Recording Mode 7:14:26 PM #22 Text 0 File Mmc.cpp, Line 21717 Set BUFE: Power-Burn -> ON , Adapt writespeed to disc : ON 7:14:26 PM #23 Text 0 File DVDR.cpp, Line 2691 Start write address at LBA 0 DVD high compatibility mode: Yes 7:14:26 PM #24 Text 0 File Cdrdrv.cpp, Line 8892 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 7:15:02 PM #25 Text 0 File Cdrdrv.cpp, Line 1288 19:15:02.625 - SONY DVD RW DW-Q30A\H2 T0 : Queue again later 7:17:15 PM #26 SCSI -1046 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x045B0000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x2A 0x00 0x00 0x00 0x48 0x00 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x30 0x05 7:17:15 PM #27 CDR -1046 File Writer.cpp, Line 311 Illegal disc 7:17:15 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 7:17:15 PM #29 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 7:17:15 PM #30 Text 0 File DVDR.cpp, Line 2934 EndDAO: Last written address was 18431 7:17:15 PM #31 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 8x (11,080 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 8:06:00 AM File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 2/23/2007 12:29:52 AM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:44 PM (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ======
Second Log from internal drive -------------------------------------- Windows XP 5.1 IA32 WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 9/10/1999 8:06:00 AM ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM NT-SPTI used Nero Version: 6.6.1.4 Internal Version: 6, 6, 1, 4d Recorder: <SONY DVD+-RW DW-Q58A> Version: UDS2 - HA 1 TA 0 - 6.6.1.4 Adapter driver: <IDE> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <SONY DVD+-RW DW-Q58A >Version: UDS2 - HA 1 TA 0 - 6.6.1.4 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : WDC WD1200BEVS-75LAT0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : SONY DVD+-RW DW-Q58A atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === SONY DVD+-RW DW-Q58A E: CDRom0 SONY DVD RW DW-Q30A F: CDRom1 ======================= AutoRun : 0 Excluded drive IDs: WriteBufferSize: 83886080 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 1014MB (1038712kB) Free physical memory: 361MB (369916kB) Memory in use : 64 Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 27.3.2007 UDF/ISO compilation 7:20:59 PM #1 Phase 112 File dlgbrnst.cpp, Line 1685 DVD-Video files reallocation started 7:21:00 PM #2 Phase 114 File dlgbrnst.cpp, Line 1685 DVD-Video files reallocation completed (no file modified) 7:21:00 PM #3 Text 0 File Isodoc.cpp, Line 6475 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 7:21:00 PM #4 Phase 111 File dlgbrnst.cpp, Line 1685 DVD-Video files sorted 7:21:00 PM #5 Text 0 File ThreadedTransfer.cpp, Line 531 ReadBuffer-Pipe got 262144KB of Memory 7:21:00 PM #6 Text 0 File Reader.cpp, Line 124 Reader running 7:21:00 PM #7 Text 0 File Writer.cpp, Line 122 Writer SONY DVD+-RW DW-Q58A running 7:21:00 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 7:21:00 PM #9 ISO9660GEN -11 File geniso.cpp, Line 3312 First writeable address = 0 (0x00000000) 7:21:00 PM #10 Text 0 File Burncd.cpp, Line 3305 Turn on Disc-At-Once, using DVD media 7:21:01 PM #11 Text 0 File DlgWaitCD.cpp, Line 281 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2284143 (507:35.18, 4461MB) 7:21:01 PM #12 Text 0 File DlgWaitCD.cpp, Line 293 Write in overburning mode: NO (enabled: CD) 7:21:01 PM #13 Text 0 File DlgWaitCD.cpp, Line 2612 Recorder: SONY DVD+-RW DW-Q58A, Media type: DVD-R Disc Manufacturer: MCC 02 - RG20 Disc Application Code: 64, Disc Physical Code: 193 7:21:01 PM #14 Text 0 File DlgWaitCD.cpp, Line 459 >>> Protocol of DlgWaitCD activities: <<< ========================================= 7:21:01 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2284144 (2284144) = #2284144/507:35.19 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2284144 blocks [SONY DVD+-RW DW-Q58A] -------------------------------------------------------------- 7:21:01 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059 Prepare recorder [SONY DVD+-RW DW-Q58A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4677926912, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2284144 | lead-out | 1 | 0x41 | 0x00 7:21:01 PM #17 Text 0 File SCSIPassThrough.cpp, Line 38 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 7:21:01 PM #18 Text 0 File SCSIPassThrough.cpp, Line 83 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 7:21:01 PM #19 Phase 24 File dlgbrnst.cpp, Line 1685 Caching of files started 7:21:01 PM #20 Text 0 File Burncd.cpp, Line 4145 Cache writing successful. 7:21:01 PM #21 Phase 25 File dlgbrnst.cpp, Line 1685 Caching of files completed 7:21:01 PM #22 Phase 36 File dlgbrnst.cpp, Line 1685 Burn process started at 8x (11,080 KB/s) 7:21:01 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2685 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 7:21:01 PM #24 Text 0 File DVDR.cpp, Line 2707 Recording mode: Sequential Recording Mode 7:21:01 PM #25 Text 0 File DVDR.cpp, Line 2863 Start write address at LBA 0 DVD high compatibility mode: Yes 7:21:01 PM #26 Text 0 File Cdrdrv.cpp, Line 8647 ---- DVD Structure: Physical Format Information (00h) ---- Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 0 h Start sector number of the next Border-In: 0 h Media Specific [16..63]: 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 7:21:43 PM #27 Text 0 File Cdrdrv.cpp, Line 1200 19:21:43.093 - E: SONY DVD+-RW DW-Q58A : Queue again later 7:29:20 PM #28 SPTI -1046 File SCSIPassThrough.cpp, Line 289 E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x30 Sense Qual: 0x05 CDB Data: 0x2A 00 00 00 2A 20 00 00 20 00 00 00 Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 30 05 Buffer x04970000: Len x10000 0x00 00 01 BA 44 0C B6 AE C6 03 01 89 C3 F8 00 00 0x01 E0 07 EC 81 00 00 01 4C E7 11 23 F2 80 22 FF 0xCB 28 C2 87 D6 F9 50 20 03 9A 02 08 35 02 00 2C 7:29:21 PM #29 CDR -1046 File Writer.cpp, Line 311 Illegal disc E: SONY DVD+-RW DW-Q58A 7:29:21 PM #30 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 7:29:40 PM #31 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 7:29:40 PM #32 Text 0 File DVDR.cpp, Line 3103 EndDAO: Last written address was 10783 7:29:40 PM #33 Phase 38 File dlgbrnst.cpp, Line 1685 Burn process failed at 8x (11,080 KB/s) Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 3:07:32 PM File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 9/10/1999 8:06:00 AM File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 2/23/2007 12:29:52 AM (Prassi/Veritas driver for win 2K) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) ====== *** Nero-Burning Rom, History File *** ======
First log shows Nero 6.6.0.18...2nd log shows 6.6.1.4....get rid of 6.6.1.4..it's a "buggy" version. Firmware on 2nd log OK however I would check for updates from first log...so maybe if you get rid of 6.6.1.4 and use your 2nd log burner it may work.
The problem has been fixed. I kept searching and found a post that said the PXHELP20.SYS file could cause issues. I renamed it but never rebooted. I can burn again since the reboot.