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Nero Error - DMA-driver error, CRC error

Discussion in 'Nero discussion' started by BootMe, Mar 15, 2006.

  1. BootMe

    BootMe Regular member

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    Ok. I have had this drive for what? - about 1 month?
    I have had about 10 DVD burnt from it using the same setup, no problems.

    Out of the blue, i get 4 coasters!

    I was using the latest Nero 7, but decided to switch back to 6.6 because of bugs.

    So two coasters caused by Nero 7, two from 6.6.

    F/W is updated, all updates for Windows etc. installed.

    I did have another drive installed, from an old pc - didnt work, uninstalled that, unplugged slave connection.

    I did also unplug the master Drive, then plug it back in, tried uninstalling, then reinstalling the drivers - no luck.

    Here is one of the logs that it created from a failed burn:


    =NERO SERIAL REMOVED=

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32

    NT-SPTI used
    Nero Version: 7.0.1.4
    Internal Version: 7, 0, 1, 4

    Recorder: <PIONEER DVD-RW DVR-110D>Version: 1.39 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2000kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <PIONEER DVD-RW DVR-110D>Version: 1.39 - HA 1 TA 0 - 7.0.1.4
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : PIONEER DVD-RW DVR-110D atapi Port 1 ID 0 DMA: On
    DiskPeripheral : Maxtor 6L160M0 BACE m5287 Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    PIONEER DVD-RW DVR-110D D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1047784kB)
    Free physical memory: 452MB (463632kB)
    Memory in use : 55 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    15.3.2006
    Burn DVD Image
    16:00:32 #1 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 262144KB of Memory

    16:00:32 #2 Text 0 File Reader.cpp, Line 124
    Reader running

    16:00:32 #3 Text 0 File Writer.cpp, Line 113
    Writer D: PIONEER DVD-RW DVR-110D running

    16:00:32 #4 IMAGEGEN -10 File ImageGen.cpp, Line 366
    Image was written as DAO.
    DAOI:
    MediaCatalogNumber = ''
    TocType = 0x00
    Finalized = 0
    First/Last Track = 1 / 1
    1: ISRC = ''
    Blocksize = 2048
    TrackMode = 'TRM_DATA_MODE1'
    TrackConfig = 0x00
    First/Last Index = 0 / 1
    Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 4676681728
    CUES:
    0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    1: Ctrl=0x61 Trk= 1 (0x01) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    2: Ctrl=0x61 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
    3: Ctrl=0x41 Trk=110 (0xAA) Index=01 Start=507:27.11 ( 2283536) RecDep=0x00
    MTYP: Mediumtype = (0x4005E)
    Image file name: <C:\Documents and Settings\Brett Rigby\My Documents\ALANP_2_1.nrg>

    16:00:32 #5 Text 0 File Burncd.cpp, Line 3342
    Turn on Disc-At-Once, using DVD media

    16:00:33 #6 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2283535 (507:27.10, 4460MB)

    16:00:33 #7 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    16:00:33 #8 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: PIONEER DVD-RW DVR-110D, Media type: DVD-R
    Disc Manufacturer: RITEKG - 05
    Disc Application Code: 64, Disc Physical Code: 193

    16:00:33 #9 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    16:00:33 #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - DVD-ROM)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2283536 (2283536) = #2283536/507:27.11
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2283536 blocks [D: PIONEER DVD-RW DVR-110D]
    --------------------------------------------------------------

    16:00:33 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [D: PIONEER DVD-RW DVR-110D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4676681728, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2283536 | lead-out | 1 | 0x41 | 0x00

    16:00:33 #12 Text 0 File SCSIPassThrough.cpp, Line 36
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    16:00:33 #13 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 8x (11,080 KB/s)

    16:00:33 #14 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    16:00:33 #15 Text 0 File DVDR.cpp, Line 2580
    Recording mode: Sequential Recording Mode for Multisession

    16:00:33 #16 Text 0 File MMC.cpp, Line 21611
    Set BUFE: Buffer underrun protection -> ON

    16:00:33 #17 Text 0 File DVDR.cpp, Line 2735
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    16:00:33 #18 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 30 01 02 04 06 00 00 - 00 08 00 00 00 00 00 00 .0..............
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    16:00:40 #19 Text 0 File Cdrdrv.cpp, Line 1197
    16:00:40.750 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #20 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.546 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #21 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.562 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #22 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.578 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #23 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.593 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #24 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.609 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #25 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.625 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #26 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.640 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #27 Text 0 File Cdrdrv.cpp, Line 1197
    16:01:01.656 - D: PIONEER DVD-RW DVR-110D : Queue again later

    16:01:01 #28 SPTI -1502 File SCSIPassThrough.cpp, Line 323
    D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1502)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x08
    Sense Qual: 0x03
    CDB Data: 0x2A 00 00 00 05 C0 00 00 20 00 00 00
    Sense Area: 0x70 00 04 00 00 00 00 0E 00 00 00 00 08 03
    Buffer x04ab0000: Len x10000
    0x00 00 01 BA 44 00 DD FD 04 05 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 14 D4 DA 34 68 D1 A1 9B 68
    0xD1 A3 46 18 6D 1A 34 68 C3 0D A3 46 8D 18 61 B4

    16:01:01 #29 CDR -1502 File Writer.cpp, Line 302
    DMA-driver error, CRC error
    D: PIONEER DVD-RW DVR-110D

    16:01:01 #30 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    16:01:01 #31 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    16:01:02 #32 Text 0 File DVDR.cpp, Line 2978
    EndDAO: Last written address was 1471

    16:01:04 #33 Phase 133 File dlgbrnst.cpp, Line 1725
    Writing short lead-out

    16:11:08 #34 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 8x (11,080 KB/s)


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


    Can anyone help?

    Or am i stuck with a dead drive?
     
  2. Bigfatboy

    Bigfatboy Regular member

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    DiskPeripheral : Maxtor 6L160M0 BACE m5287 Port 2 ID 0 DMA: Off

    DMA should be on for everything

    DMA guide here - http://forums.afterdawn.com/thread_view.cfm/260038

    Burn process failed at 8x (11,080 KB/s)

    slow it down, burn at 4x

    Disc Manufacturer: RITEKG - 05

    Some have good luck with those discs, i recommend verbatim or taiyo yudens

    peace
     
  3. BootMe

    BootMe Regular member

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    I have followed the instructions word for word, but now i get "communication error" whenever i try to burn anything!

    I will shut dow the PC, switch cables, and try again.
     
  4. johnl123

    johnl123 Regular member

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    Communication Error...................

    1) Old IDE controller drivers - This is the most common cause of this error message. You must have the latest drivers for your IDE controller card to prevent it. (It´s the same for SCSI cards). Go to the website of the manufacturer of your controller card and obtain the latest drivers. Such as Intel, VIA, SIS, etc. So go to your motherboard's site and see if they have a chipset update.

    2) DMA settings - You may have DMA disabled for your CD-/DVD-ROM and recorder devices. You should enable this feature. If you have old drivers (even if you have the latest in some cases), DMA may not be properly supported, even though you can enable it. You should try with DMA disabled if you still have problems having enabled it.


    Enable or disable DMA (how to):
    To enable DMA in Windows 2000/XP, simply go to your 'Control Panel --> Systems --> Hardware --> Device Manager'. Double click on the 'IDE ATA/ATAPI Controllers'. Right click on the 'Primary IDE Channel', go to 'Properties --> Advanced Settings' and change ´Transfer Mode´ to 'DMA if available'. Do the same for the secondary IDE channel.
    For Windows 9x and ME, go to your 'Control Panel --> System --> Device Manager --> CD-ROM' and under the devices 'Properties --> Settings' enable or disable DMA.

    3) Driver conflicts - You may have (or had) other CD recording software installed on your system. Their drivers can cause conflicts with our software when trying to communicate to the recorder. Please remove any other recording program you may have on your system and be sure all their drivers are removed as well.

    4) Poor IDE cables - In many cases, with the recorders supporting UDMA, you must use 80pin IDE cables. 40pin IDE cables work with the recorder, but when it comes to the actual recording process, there may be problems. You may just have an IDE cable that is in poor condition and need to replace it, too. Or try a different connector on that IDE cable as the connector could be the cause.

    5) CSEL - If your devices are jumpered with CSEL, your controller could be having trouble with this setting. It's best to change it, so that you have your devices jumpered as master or slave. Refer to the manual on your CD-ROM, DVD-ROM and recorder devices for how to do this.

    NOTE: Your version of nero is somewhat buggy, update to version 7.0.8.2 from the nero site.


     
    Last edited: Mar 16, 2006
  5. BootMe

    BootMe Regular member

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    As i said before, my drive was working fine before.
    Just switched the cable to check if it was faulty - no result.
    DMA is enabled on all drives!!! Ive already checked though the motherboard settings and though device manager.
    No confliting software, only 1 program that uses the Drive is used at a time!
    Firmware for the drive is the latest, and chipset drivers are upto date.
    Was using nero 7, but I changed back to 6.6 because of bigs, and to see if it had the same problem as before.

    How do i know if i have a 40 or 80 pin cable?
    I'm pretty sure its 40, i have had about 20 successful DVD/CD burns uptil 2 days ago.

    I just cant figure this one out!
     
  6. FiremanDB

    FiremanDB Regular member

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    DMA is off on you maxtor. Have you made sure that DMA is enabled for this drive in your BIOS?
     
  7. BootMe

    BootMe Regular member

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    Im pretty sure i enabled it on the HDD, but i went into the bios and changed it anyway, to DMA 4, i think.

    I still dont get why it shows up in the Nero Log that its disabled!

    Can you help me enable it?!

    I went into the bios, im surei changed it! I definatly saved the settings!

    Here is a new Log:

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 12:06:00
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17:35:34
    Nero Version: 6.6.0.8
    Recorder: <PIONEER DVD-RW DVR-110D>Version: 1.39 - HA 0 TA 0 - 6.6.0.8
    Adapter driver: <atapi> HA 0
    Drive buffer : 2000kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: <PIONEER DVD-RW DVR-110D>Version: 1.39 - HA 0 TA 0 - 6.6.0.8
    Adapter driver: <atapi> HA 0

    === Scsi-Device-Map ===
    CdRomPeripheral : PIONEER DVD-RW DVR-110D atapi Port 0 ID 0 DMA: On
    DiskPeripheral : Maxtor 6L160M0 BACE m5287 Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    PIONEER DVD-RW DVR-110D D: CDRom0
    =======================

    AutoRun : 0
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1047784kB)
    Free physical memory: 505MB (518008kB)
    Memory in use : 50 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    16.3.2006
    UDF/ISO compilation
    18:32:25 #1 Phase 112 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation started

    18:32:25 #2 DVDREALLOC -19 File DVDVideoCompilation.cpp, Line 1183
    File size is not a multiple of a logical block size (2 KB)

    18:32:25 #3 Phase 115 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation failed

    18:32:27 #4 Phase 132 File dlgbrnst.cpp, Line 1832
    DVD-Video files compliance ignored

    18:32:27 #5 Text 0 File Isodoc.cpp, Line 6172
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    18:32:27 #6 Phase 111 File dlgbrnst.cpp, Line 1832
    DVD-Video files sorted

    18:32:27 #7 Text 0 File Reader.cpp, Line 127
    Reader running

    18:32:27 #8 Text 0 File Writer.cpp, Line 122
    Writer PIONEER DVD-RW DVR-110D running

    18:32:27 #9 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    18:32:27 #10 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    18:32:27 #11 Text 0 File Burncd.cpp, Line 3153
    Turn on Disc-At-Once, using DVD media

    18:33:02 #12 Text 0 File DlgWaitCD.cpp, Line 259
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2129807 (473:17.32, 4159MB)

    18:33:02 #13 Text 0 File DlgWaitCD.cpp, Line 271
    Write in overburning mode: NO (enabled: CD)

    18:33:02 #14 Text 0 File DlgWaitCD.cpp, Line 2316
    Recorder: PIONEER DVD-RW DVR-110D, Media type: DVD+RW
    Disc Manufacturer ID: SONY, Media Type ID: S11, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 1

    18:33:02 #15 Text 0 File DlgWaitCD.cpp, Line 433
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)
    This disc is not empty.
    (Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)
    Accessing disc...
    (Medium in drive: DVD+RW. Medium required by compilation: DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL.)

    18:33:02 #16 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2129808 (2129808) = #2129808/473:17.33
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2129808 blocks [PIONEER DVD-RW DVR-110D]
    --------------------------------------------------------------

    18:33:02 #17 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [PIONEER DVD-RW DVR-110D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4361846784, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2129808 | lead-out | 1 | 0x41 | 0x00

    18:33:04 #18 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    18:33:04 #19 Text 0 File Burncd.cpp, Line 4040
    Cache writing successful.

    18:33:04 #20 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    18:34:04 #21 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5,540 KB/s)

    18:34:04 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    18:34:04 #23 Text 0 File Cdrdrv.cpp, Line 8430
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+RW (9), Part Version: 2
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: SONY....
    Media type ID: S11
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 57
    Media Specific [16..63]:
    00 00 01 53 4F 4E 59 00 - 00 00 00 53 31 31 00 39 ...SONY....S11.9
    23 00 B4 72 68 02 24 00 - AE 75 58 02 28 00 B2 73 #..rh.$..uX.(..s
    62 02 24 04 12 10 E0 10 - F0 00 00 00 00 00 00 00 b.$.............

    18:34:04 #24 Text 0 File DVDPlusRW.cpp, Line 638
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    18:34:06 #25 Text 0 File Cdrdrv.cpp, Line 1287
    18:34:06.656 - PIONEER DVD-RW DVR-110D\H0 T0 : Queue again later

    18:34:20 #26 Text 0 File Cdrdrv.cpp, Line 1287
    18:34:20.609 - PIONEER DVD-RW DVR-110D\H0 T0 : Queue again later

    18:34:20 #27 SCSI -1024 File Cdrdrv.cpp, Line 1435
    SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x03B90000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x08
    Sense Qual: 0x03
    CDB Data: 0x2A 0x00 0x00 0x00 0x04 0xE0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0E
    0x00 0x00 0x00 0x00 0x08 0x03

    18:34:20 #28 CDR -1024 File Writer.cpp, Line 311
    Communication failure

    18:34:20 #29 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    18:34:21 #30 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    18:34:23 #31 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 12:06:00
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 04/08/2004 12:00:00 (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  8. johnl123

    johnl123 Regular member

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    First: Your version of nero is old so update to version 6.6.0.18...

    Write down your nero serial# and then uninstall version 6.6.0.8 from your system using the general cleantool found here:

    http://ww2.nero.com/nero6/enu/General_CleanTool.html

    Next, download and install version 6.6.0.18 from the links provided, re-enter the serial# and you're good to go.

    nero 6.6.0.18 updates:
    Package 1
    http://httpdl1.usw.nero.com/Nero-6.6.0.18_no_yt.exe

    Package 2
    http://httpdl1.usw.nero.com/NVE-3.1.0.21_no_yt.exe

    *********************************************************************

    Second: The media you're now using looks good and is recognized.

    *********************************************************************

    Third: There is something wrong with the structure of the video files as indicated here:

    18:32:25 #3 Phase 115 File dlgbrnst.cpp, Line 1832
    DVD-Video files reallocation failed

    Try processing the files on your HDD thru FixVTS first before trying to burn. You can get it here with instructions....

    http://www.videohelp.com/~FixVTS/
    ********************************************************************

    Fourth: Your still getting a communication error and the device..Maxtor 6L160M0 BACE m5287 Port 2 ID 0 DMA: Off...still shows DMA as off.

    If there is something wrong with the drive or the IDE driver (why it's important to keep those chipset drivers upto date), this could result in a communication error (I believe you can use nero to test the drive..nero drive test?).

    If your drive keeps reverting back to PIO, there could be something wrong with it so the OS tells the drive to revert back to the slower PIO mode.

    NOTE: sometimes nero is wrong so check in device manager to make sure that it's set for DMA mode.

    Here's guide for switching it..
    http://www.onthegosoft.com/dma_setting_nt.htm
     
    Last edited: Mar 16, 2006
  9. BootMe

    BootMe Regular member

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    I have checked the settings after burning for my Drive, there still set at DMA if available, and the one of them has DMA 4, it doesnt revert back to PIO, the settings stay the way i set them too.

    Does it make a difference if my Hard Drive is S-ATA? - Its not IDE!
    There is no options available to see, nevermind change to DMA.

    The structure of the files i used isnt the problem, i have tried other files (which work properly) and still get the communication error. I just used the other files to get a quick log from nero.

    Also just reinstalled Nero 7, still same problem.
     
    Last edited: Mar 16, 2006
  10. johnl123

    johnl123 Regular member

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    Serial ata devices a usually set to run at UDMA6 and will not show up unless you enter the controller's bios to check (at least that's how mine is).

    If you're sure you checked everything suggested........
    I'm beginning to wonder if there is something wrong with the burner??
     
    Last edited: Mar 16, 2006
  11. BootMe

    BootMe Regular member

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    Well, when i got it, it ran smoothly.
    No problems whatsoever for at least 4 weeks. - woohoo.

    But, i got some error on Nero after trying to burn a DVD Video.
    I was told to update the firmware, and all will be good.

    So i downloaded the right firmware, tried to install it...
    I get some error about it cant install, there is a problem with the drive.

    I emailed support, and they told me that my drive is broken, i need to replace it. They came stright up and said that!

    I decided to try again, and again...

    Two days later i just decided to try and install it. It worked!
    So now i had an up to date DVD burner!

    Tried a few DVD's to burn, no problems, the error had gone!
    Emailed the support back, saying what i ha done, and that i do not need a new drive, this one is fine.

    Now, i have this problem. Its making me think that the drive was doomed from the start...
    But i did work after the firmware up date though, thats whats so confusing.

    Im worried im going to have to get a new DVD burner. I was pleased with this 110D, but now it seems to have died only after 1 month!
     
  12. johnl123

    johnl123 Regular member

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    Either the drive was defective to begin with prior to the firmware update, producing the error you mentioned "I get some error about it cant install, there is a problem with the drive", or something went wrong during the update process??? who knows.....

    It looks like a new drive is the answer to your problem, sorry.
     
  13. BootMe

    BootMe Regular member

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    But i still dont understand how the drive worked fine for ages, and then spews out 4 coasters!

    I suppose i could get a new burner, hopefully i can get it out of the warrenty.
     
  14. gwendolin

    gwendolin Senior member

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    [bold]18:34:20 #28 CDR -1024 File Writer.cpp, Line 311
    Communication failure [/bold]

    Heres some info from my little bank of knowlege.




    Communication failure

    Error code:

    Problem:


    Solution:

    Old IDE controller drivers - This is the most common cause of this error message. You must have the latest drivers for your IDE controller card to prevent it. (It´s the same for SCSI cards). Go to the website of the manufacturer of your controller card and obtain the latest drivers. Such as Intel, VIA, SIS, etc.

    DMA settings - You may have DMA disabled for your CD-/DVD-ROM and recorder devices. You should enable this feature. If you have old drivers (even if you have the latest in some cases), DMA may not be properly supported, even though you can enable it. You should try with DMA disabled if you still have problems having enabled it.

    Enable or disable DMA:
    To enable DMA in Windows 2000/XP, simply go to your 'Control Panel --> Systems --> Hardware --> Device Manager'. Double click on the 'IDE ATA/ATAPI Controllers'. Right click on the 'Primary IDE Channel', go to 'Properties --> Advanced Settings' and change ´Transfer Mode´ to 'DMA if available'. Do the same for the secondary IDE channel.
    For Windows 9x and ME, go to your 'Control Panel --> System --> Device Manager --> CD-ROM' and under the devices 'Properties --> Settings' enable or disable DMA.

    Driver conflicts - You may have (or had) other CD recording software installed on your system. Their drivers can cause conflicts with our software when trying to communicate to the recorder. Please remove any other recording program you may have on your system and be sure all their drivers are removed as well.

    Poor IDE cables - In many cases, with the recorders supporting UDMA, you must use 80pin IDE cables. 40pin IDE cables work with the recorder, but when it comes to the actual recording process, there may be problems. You may just have an IDE cable that is in poor condition and need to replace it, too. Or try a different connector on that IDE cable as the connector could be the cause.

    CSEL - If your devices are jumpered with CSEL, your controller could be having trouble with this setting. It's best to change it, so that you have your devices jumpered as master or slave. Refer to the manual on your CD-ROM, DVD-ROM and recorder devices for how to do this.
    top


     
    Last edited: Mar 16, 2006
  15. johnl123

    johnl123 Regular member

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    @gwendolin,
    We must have the same little bank of knowlege, take a look at one of my posts up above.
     
  16. BootMe

    BootMe Regular member

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    Im not sure on what your saying by repeating that.
    I have already said that they have all been checked/corrected.
    Did you even read the above posts?

     
  17. gwendolin

    gwendolin Senior member

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    Obviously I didnt. I saw communication error recoreded in your LAST log so I responded to it.
    I have gone back to your FIRST log and could NOT see communication error so I am at a loss how johnl123 decyphered it to be the problem

    Next time I go to offer assistance I will ensure, now I have been chastised by you, to FULLY read the thread.

    Iwish you success with your problem.
     
  18. BootMe

    BootMe Regular member

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    Sorry if i offended you in anyway.

    Guess im annoyed at this stupid DVD drive not working.

    Cheers for the help though!

    I'll sort this warrenty out later.
     
  19. FiremanDB

    FiremanDB Regular member

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    I don't know if this will help, but this is what I did on my IDE controlled HDD when I had this problem:

    Enter your BIOS > Drive Configuration > IDE Drive UDMA - Select 'on' and save changes. I don't have a SATA HDD so I can't tell you what you will see in your BIOS under Drive Configuration, but their should be a UDMA selection for your IDE channels and SATA I would think.

    Also, I was wondering if there was a different place in the device manager under the IDE ATA/ATAPI controllers that your SATA controller shows up. Is there anything else listed other than the Primary and Secondary IDE channels? If there is, maybe it has the enable DMA option?



     
    Last edited: Mar 16, 2006
  20. BootMe

    BootMe Regular member

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    Ok, im pretty sure i enabled all DMA options on the Device Manager.

    There are no options in device manager to enable DMA, infact, there is no options to even see it.

    Do you think it will be ok to go through my bios settings and enable/select DMA on everything i can? - if thats even possible?
     

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