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nero problems

Discussion in 'Audio' started by jib_job, Aug 12, 2004.

  1. jib_job

    jib_job Guest

    hello

    just came across this site while browsing......ive read quite a lot of the other posts and cant seem to find the answer to my problem so i hope one of you lot can help me.

    when im burning a audio cd with nero sometimes the percent bar sticks at a certain percent but the time keeps goin....ie 10 mins later and its still on 15%

    when nero does a sussesfull burn it comes up sayin buffer underrun avoided 7 times is that normal?

    the last time i tried to do a mp3 burn with nero it failed and here is the log hopefully one of you can understand it.

    1A23-0006-7130-1204-8976-4901

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:program FilesAhead
    eroWnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 17/06/2003 15:25:04
    Nero version: 6.0.0.9 (Nero Express)
    Recorder: <DVDRW IDE1008> Version: 0055 - HA 1 TA 0 - 6.0.0.9
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <DVDRW IDE1008 >Version: 0055 - HA 1 TA 0 - 6.0.0.9
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : DVDRW IDE1008 atapi Port 1 ID 0 DMA: Off
    DiskPeripheral : Maxtor 6Y160M0 YAR5 viasraid Port 2 ID 0 DMA: Off
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 1023MB (1048040kB)
    Free physical memory: 719MB (736596kB)
    Memory in use : 29 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    12.8.2004
    CD-ROM (MP3)
    00:44:29 #1 Text 0 File Isodoc.cpp, Line 5748
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : TAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    00:44:29 #2 Phase 89 File dlgbrnst.cpp, Line 1843
    Super Link activated

    00:44:30 #3 Text 0 File Reader.cpp, Line 118
    Reader running

    00:44:30 #4 Text 0 File Writer.cpp, Line 127
    Writer DVDRW IDE1008 running

    00:44:30 #5 ISO9660GEN -11 File geniso.cpp, Line 3854
    First writeable address = 0 (0x00000000)

    00:44:30 #6 Text 0 File Burncd.cpp, Line 3173
    Turn on Track-at-once, using CD-R/RW media

    00:44:30 #7 Text 0 File DlgWaitCD.cpp, Line 228
    Last possible write address on media: 359847 (79:59.72)
    Last address to be written: 265074 (58:56.24)

    00:44:30 #8 Text 0 File DlgWaitCD.cpp, Line 233
    Write in overburning mode: FALSE

    00:44:30 #9 Text 0 File DlgWaitCD.cpp, Line 1722
    Recorder: DVDRW IDE1008;
    CDR code: 00 97 34 23; OSJ entry from: Mitsubishi Chemical
    ATIP Data:
    Special Info [hex] 1: C0 00 98, 2: 61 22 17 (LI 97:34.23), 3: 4F 3B 49 (LO 79:59.73)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    00:44:30 #10 Text 0 File ThreadedTransferInterface.cpp, Line 768
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 265075 (265075) = #265075/58:54.25
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 265073 blocks [DVDRW IDE1008 ]
    --------------------------------------------------------------

    00:44:30 #11 Text 0 File ThreadedTransferInterface.cpp, Line 937
    Prepare recorder [DVDRW IDE1008 ] for write in TAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 543180800, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    -150 | lead-in | 0 | 0x00 | 0x41
    -150 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    265075 | lead-out | 1 | 0x00 | 0x41

    00:44:30 #12 Text 0 File ThreadedTransferInterface.cpp, Line 964
    Removed 2 run-out blocks from end of track 1.

    00:44:30 #13 Phase 24 File dlgbrnst.cpp, Line 1843
    Caching of files started

    00:44:30 #14 Phase 25 File dlgbrnst.cpp, Line 1843
    Caching of files completed

    00:44:30 #15 Phase 36 File dlgbrnst.cpp, Line 1843
    Burn process started at 32x (4,800 KB/s)

    00:44:30 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2130
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    00:44:30 #17 Text 0 File Mmc.cpp, Line 18724
    Set BUFE: Super Link -> ON

    00:44:57 #18 SCSI -1135 File Cdrdrv.cpp, Line 1415
    SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03DE0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x00 0x58 0x20 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    00:44:57 #19 CDR -1135 File Writer.cpp, Line 335
    Write error

    00:44:57 #20 Text 0 File ThreadedTransfer.cpp, Line 227
    all writers idle, stopping conversion

    00:44:57 #21 Text 0 File ThreadedTransfer.cpp, Line 221
    conversion idle, stopping reader

    00:44:57 #22 CDR -201 File WriterStatus.cpp, Line 193
    Invalid write state

    00:44:57 #23 TRANSFER -18 File WriterStatus.cpp, Line 193
    Could not perform EndTrack

    00:44:57 #24 Text 0 File Mmc.cpp, Line 13731
    <DVDRW IDE1008 > start Close Session

    00:45:22 #25 Text 0 File dlgbrnst.cpp, Line 1703
    Set remaining time: 0:00,000 (0ms) -> OK

    00:45:22 #26 Phase 38 File dlgbrnst.cpp, Line 1843
    Burn process failed at 32x (4,800 KB/s)


    Existing drivers:
    File 'DriversPXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 28/10/2003 11:02:00 (Prassi/Veritas driver for win 2K)
    File 'Driversatapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 29/08/2002 09:27:50 (Adapter driver for rec)

    Registry Keys:
    HKLMSoftwareMicrosoftWindows NTCurrentVersionWinLogonAllocateCDROMs : 0 (Security Option)

    any help much apriciated cheers!
     
  2. ccampbell

    ccampbell Regular member

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    Hi Jib_Job,

    You are getting a write error. This is normally caused by poor media, old firmware, old software, etc.

    And in your case you have OLD firmware and OLD software, so you need to address that before looking to the Hard ware or Source file as possible causes.

    First, go to www.btcusa.com and upgrade to the 0059 version of firmware.

    And then go to the Nero website at www.nero.com and update to the latest Nero 6.3.1.17.

    Once you have done these two things, try the burn again. If you still have trouble, respond back with the new log file generated by Nero.

    Regards,

    Craig
     
  3. jib_job

    jib_job Guest

    cheers for that info craig!

    i did what you said and downloaded the software.....followed what it said rebooted etc tried to do the same burn and it failed again.

    i cant post the log up because it froze...so the only way out of nero was to do ctrl alt del.

    any idears?

    cheers
     
  4. ccampbell

    ccampbell Regular member

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    Did you upgrade the firmware on you recorder as well?

    If not, please do that first.

    If you did, try a slower write speed and use the Simulation mode first.

    Regards,

    Craig
     
  5. jib_job

    jib_job Guest

    yeah i updated nero and filmware, rebooted my pc and tried the same burn that keeps failing and it failed again.

    ive been wrinting at 32x all the time it can go upto 40x

    anyway just did what you said with the same burn on simulation mode and it worked.

    so i tried it on normal write at it worked! :)

    just a bit confused how it can work now but it didnt the first time i tried after installin the new software.

    thanks for your help anyway!
     
  6. jib_job

    jib_job Guest

    come to think of it there was one thing i didnt do on the way you said.

    when you get to the final burning settings on nero the disc is called "my disk" as a default.....i allways renamed it and the burns allways failed.

    but when i did it your way they worked....so i went thro the process again and renamed it and it failed!

    do you think its a coinsidence or thats what caused it to fail?

    cheers
     
  7. ccampbell

    ccampbell Regular member

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    So it fails whenever you rename the disc you are about to create?

    Very strange. I am not able to duplicate this issue with any recorder I have here, or with other BTC model recorders, but I do not have your exact model in my U.S Office.

    I will have our QA team see if they can duplicate this issue.

    Regards,

    Craig
     

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