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Nero Problems

Discussion in 'Nero discussion' started by OkEBoy, Jun 22, 2007.

  1. OkEBoy

    OkEBoy Member

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    Until last week i had no Problems. Now Nero has started Freezing Up at 14% and then just fails. Also i use Ripit4me

    The Error Message:

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero API version: 6.6.1.15
    Using interface version: 6.3.1.4
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Internal Version: 6, 6, 1, 15

    Recorder: <TSSTcorp CD/DVDW TS-H552D>Version: GA01 - HA 1 TA 0 - 6.6.1.15
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    DiskPeripheral : ST3100011A atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552D atapi Port 3 ID 0 DMA: On

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW TS-H552D E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 57671680 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 382MB (391600kB)
    Free physical memory: 172MB (176940kB)
    Memory in use : 54 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    22.6.2007
    NeroAPI
    10:08:49 PM #1 Phase 112 File APIProgress.cpp, Line 275
    DVD-Video files reallocation started

    10:08:49 PM #2 Phase 114 File APIProgress.cpp, Line 275
    DVD-Video files reallocation completed (no file modified)

    10:08:49 PM #3 Phase 111 File APIProgress.cpp, Line 275
    DVD-Video files sorted

    10:08:49 PM #4 Text 0 File SCSIPTICommands.cpp, Line 403
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    10:08:49 PM #5 Text 0 File AudioCompilationImpl.cpp, Line 842
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    10:08:49 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    10:08:49 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    10:08:49 PM #8 Text 0 File Burncd.cpp, Line 3316
    Turn on Disc-At-Once, using DVD media

    10:08:49 PM #9 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2150943 (477:59.18, 4201MB)

    10:08:49 PM #10 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO

    10:08:49 PM #11 Text 0 File DlgWaitCD.cpp, Line 2616
    Recorder: TSSTcorp CD/DVDW TS-H552D, Media type: DVD-R
    Disc Manufacturer: RITEKF - 1
    Disc Application Code: 64, Disc Physical Code: 193

    10:08:49 PM #12 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    10:08:49 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 814
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2150944 (2150944) = #2150944/477:59.19
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2150944 blocks [TSSTcorp CD/DVDW TS-H552D]
    --------------------------------------------------------------

    10:08:49 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1013
    Prepare recorder [TSSTcorp CD/DVDW TS-H552D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4405133312, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2150944 | lead-out | 1 | 0x41 | 0x00

    10:08:49 PM #15 Text 0 File SCSIPTICommands.cpp, Line 208
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    10:08:49 PM #16 Phase 24 File APIProgress.cpp, Line 275
    Caching of files started

    10:08:49 PM #17 Text 0 File Burncd.cpp, Line 4158
    Cache writing successful.

    10:08:49 PM #18 Phase 25 File APIProgress.cpp, Line 275
    Caching of files completed

    10:08:49 PM #19 Phase 36 File APIProgress.cpp, Line 275
    Burn process started at 4x (5,540 KB/s)

    10:08:52 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2717
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    10:08:52 PM #21 Text 0 File DVDR.cpp, Line 2846
    Recording mode: Sequential Recording Mode

    10:08:52 PM #22 Text 0 File DVDR.cpp, Line 3002
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    10:08:52 PM #23 Text 0 File Cdrdrv.cpp, Line 8737
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    10:09:09 PM #24 Text 0 File Cdrdrv.cpp, Line 1224
    22:09:09.466 - E: TSSTcorp CD/DVDW TS-H552D : Queue again later

    10:21:23 PM #25 SPTI -1114 File SCSIPassThrough.cpp, Line 178
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 04 82 00 00 00 20 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
    Buffer x07236ec0: Len x10000
    0x00 00 01 BA 44 D2 4E 66 E4 01 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 76 1A 72 6C 57 02 EF 51 74
    0x50 B3 75 5C 90 38 C8 65 C4 19 3C 4B A6 70 84 50

    10:21:23 PM #26 CDR -1114 File Writer.cpp, Line 281
    Reset occurred
    E: TSSTcorp CD/DVDW TS-H552D

    10:21:23 PM #27 Text 0 File DVDR.cpp, Line 3246
    EndDAO: Last written address was 295423

    10:21:23 PM #28 Phase 38 File APIProgress.cpp, Line 275
    Burn process failed at 4x (5,540 KB/s)

    10:21:23 PM #29 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    10:21:23 PM #30 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.

    10:21:23 PM #31 Text 0 File SCSIPTICommands.cpp, Line 253
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    10:21:28 PM #32 Text 0 File Cdrdrv.cpp, Line 9945
    DriveLocker: UnLockVolume completed

    10:21:28 PM #33 Text 0 File SCSIPTICommands.cpp, Line 403
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/4/2004 2:00:00 PM
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 8/24/2006 10:47:00 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 3/7/2007 6:51:00 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
  2. laddyboy

    laddyboy Regular member

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    Your version of Nero isn't the best. Run The Nero 6 Clean Tool and the Driver Clean Tool and then install version 6.6.0.18:

    http://www.nero.com/nero6/enu/Nero_6_CleanTool.html
    http://www.nero.com/nero6/enu/Driver_CleanTool_and_RegistryChecker.html

    Package 1: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe
    Package 2: http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe

    or

    Package 1: http://www.dvdplusvideo.com/Nero-6.6.0.18_no_yt.exe
    Package 2: http://www.dvdplusvideo.com/NVE-3.1.0.21_no_yt.exe


    Have you tried using ImgBurn (free) to burn the disk. Create an image file in your authoring software (DVD Shrink). Then burn that created image file with ImgBurn.


    I'm guessing your burner came with your system, maybe an HP system? You'll have to check with the vendor's support site to see if there's a firmware update for the burner.


    You might also try some different media like Verbatim or Made in Japan labeled Sony or Fuji. Taiyo Yuden is also primo media and can be purchased online. The MIJ Sony and Fuji will generally be TY media.


    The Roxio CDRAL driver is installed. If you continue to experience problems, that driver made need to be removed as it can conflict with Nero in some system configurations.
     
  3. OkEBoy

    OkEBoy Member

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    Ok I tried Everything u said except updating the firmmare. where do i get the firmware update? Imgburn failed also
     
  4. laddyboy

    laddyboy Regular member

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    Go to your computer manufacturer's web support site to locate firmware, if it exists. This appears to be a burner manufactured by Samsung/Toshiba for a computer vendor.

    Did you try other media like +R Verbatim?
     

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