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Nero problems.

Discussion in 'Nero discussion' started by dunesurfer, Jun 17, 2012.

  1. dunesurfer

    dunesurfer Member

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    Hope somebody can help me.After having some virus problems,all worked ok,now i wnat to cut some folders to dvd,just get ERROR.Here is the LOGFILE from NERO.

    Would appreciate some help .Thank You.

    Hewlett-Packard
    1A20-0100-0000-1393-B774-894B

    Windows XP 6.0
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 6/17/2003 3:25:03 PM
    Nero version: 6.0.0.24 (Nero Express)
    Recorder: <HL-DT-ST DVDRAM GSA-T20L>Version: NC08 - HA 1 TA 0 - 6.0.0.24
    Adapter driver: <> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: <HL-DT-ST DVDRAM GSA-T20L >Version: NC08 - HA 1 TA 0 - 6.0.0.24
    Adapter driver: <> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : Hitachi HTS542525K9SA00 iaStor Port 0 ID 0 DMA: On
    DiskPeripheral : Hitachi HTS542525K9SA00 iaStor Port 0 ID 1 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST DVDRAM GSA-T20L F: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 2045MB (2094780kB)
    Free physical memory: 593MB (607924kB)
    Memory in use : 70 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    17.6.2012
    ISO compilation
    5:29:50 PM #1 Text 0 File Isodoc.cpp, Line 6013
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    5:29:51 PM #2 Text 0 File Reader.cpp, Line 118
    Reader running

    5:29:51 PM #3 ISO9660GEN -11 File geniso.cpp, Line 3882
    First writeable address = 0 (0x00000000)

    5:29:51 PM #4 Text 0 File Burncd.cpp, Line 3217
    Turn on Disc-at-once, using DVD media

    5:30:01 PM #5 Text 0 File DlgWaitCD.cpp, Line 235
    Last possible write address on media: 2298495 (510:46.45)
    Last address to be written: 2196149 (488:01.74)

    5:30:01 PM #6 Text 0 File DlgWaitCD.cpp, Line 240
    Write in overburning mode: FALSE

    5:30:01 PM #7 Text 0 File DlgWaitCD.cpp, Line 2040
    Recorder: HL-DT-ST DVDRAM GSA-T20L, Media type: DVD-R
    Disc Manufacturer: MCC 03 - RG20
    Disc Application Code: 64, Disc Physical Code: 193

    5:30:01 PM #8 Text 0 File DlgWaitCD.cpp, Line 401
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Need correct multisession disc to write.
    (Medium in drive: Unknown. Medium required by compilation: DVD.)

    5:30:01 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 773
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original disc pos #0 + 132912 (132912) = #132912/29:32.12
    relocatable, disc pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 132912 blocks [HL-DT-ST DVDRAM GSA-T20L ]
    --------------------------------------------------------------

    5:30:01 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 942
    Prepare recorder [HL-DT-ST DVDRAM GSA-T20L ] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 8 to 8:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 272203776, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    2063088 | lead-in | 0 | 0x00 | 0x41
    2063088 | 8 | 0 | 0x00 | 0x41
    2063088 | 8 | 1 | 0x00 | 0x41
    2196000 | lead-out | 1 | 0x00 | 0x41

    5:30:02 PM #11 Phase 24 File dlgbrnst.cpp, Line 1803
    Caching of files started

    5:30:05 PM #12 Text 0 File Burncd.cpp, Line 4184
    Cache writing successful.

    5:30:05 PM #13 Phase 25 File dlgbrnst.cpp, Line 1803
    Caching of files completed

    5:30:05 PM #14 Phase 36 File dlgbrnst.cpp, Line 1803
    Burn process started at 8x (11,040 KB/s)

    5:30:05 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2146
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #2063088

    5:30:05 PM #16 Text 0 File dlgbrnst.cpp, Line 1661
    Set remaining time: 3:17,335 (197335ms) -> OK

    5:30:06 PM #17 Text 0 File DVDR.cpp, Line 1260
    Recording mode: Sequential Recording Mode for Multisession

    5:30:06 PM #18 Text 0 File Mmc.cpp, Line 19508
    Set BUFE: supported -> ON

    5:30:06 PM #19 Text 0 File DVDR.cpp, Line 1375
    Start write address at LBA 2063088
    DVD high compatibility mode: Yes

    5:30:06 PM #20 Text 0 File Cdrdrv.cpp, Line 7880
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 1E41BF h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Media Specific:
    60 00 10 20 30 40 50 00 - 00 00 21 00 00 00 00 00 `...0@P...!.....
    1E 41 D0 00 1E 67 70 00 - 00 00 00 00 00 00 00 00 .A...gp.........
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    5:30:06 PM #21 SCSI -1176 File Cdrdrv.cpp, Line 1167
    SCSI Exec, HA 1, TA 0, LUN 0
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x72
    Sense Qual: 0x05
    CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x02 0x07 0x30 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
    0x53 0x32 0x30 0x0C 0x72 0x05

    5:30:06 PM #22 CDR -1176 File ThreadedTransferInterface.cpp, Line 1546
    Session fixation error

    5:30:06 PM #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1546
    Could not perform start of Disc-at-once

    5:30:06 PM #24 Text 0 File dlgbrnst.cpp, Line 1661
    Set remaining time: 0:00,000 (0ms) -> OK

    5:30:06 PM #25 Phase 38 File dlgbrnst.cpp, Line 1803
    Burn process failed at 8x (11,040 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=6.4.645.100 (NT.051018-1332), size=98408 bytes, created 11/2/2006 11:50:35 AM
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 10/18/2006 12:00:00 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 2/2/2007 12:00:00 PM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon
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  3. aldan

    aldan Regular member

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    try turning dma on.what type of disks are you using?it appears your burner wasnt recognizing the disk.
  4. dunesurfer

    dunesurfer Member

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    Hi,
    I tried various disks,VERBATIN.DVD and a cd.
  5. aldan

    aldan Regular member

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    first thing to try then is to turn dma on.
  6. dunesurfer

    dunesurfer Member

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    Just checked,primary is turned on,and secondary in current mode.Do not know,maybe i can try to uninstall and then just reboot so it install itself.Will that help.The dvd writer does read the DVD,so,i believe maybe its something in NERO tahs corrupt.
  7. Ripper

    Ripper Regular member

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    That is a Roxio driver, it can conflict with Nero. You should fully uninstall Roxio (if it is installed) and then run this program:
    http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml

    The drive it is showing DMA both on/off for is your HDD, not your DVD drive, so you can ignore it (sorry aldan).

    This is your problem:

    You are using MCC003 media which is 16x rated. Your DVD burner is only rated to burn media of speeds up to 8x. Unfortunately there are no firmware updates available for your drive. This means you aren't going to get good results burning unsupported media (like you're experiencing).
    Last edited: Jun 17, 2012
  8. dunesurfer

    dunesurfer Member

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    Ok,did manage to uninstall ROXIO.But soemthing strange happen.Had a DVD with soem files.Put in into the writer(laptop),and open NERO.It did,nt show the files thats already on the disk,and its not REWRITABLES.I thought ok,lets see what happen if i add another file.It did burn it,but in the process,somehow,wipe all the other files form the disk.If it was a rewritable,i can understand,but how is it possible otherwise.

    Thanxs
    Gm
  9. Ripper

    Ripper Regular member

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    If a disc isn't finalised then you should be able to add more data to it (in some circumstances) but not rewrite the existing data unless it is a -RW disc.

    I have a feeling it is something you are doing/not understanding correctly. Put the disc in your drive, and run this program:
    http://www.afterdawn.com/software/cd_dvd/dvd_tools/nero_cd_speed.cfm

    Tell me what it says on disc info tab.

    Regardless, I've told you what your problem is. Buy some discs that are rated at 8x so your burner is likely to recognise them and successfully burn to them, or buy an external DVD drive so that you can burn higher rated media.
  10. dunesurfer

    dunesurfer Member

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    Hi,
    I Cut lots of CD,S/DVD,s.Its the second time in some years i came across somehting like this.I agree,and logic tells me,that its impossible to wipe data froma standard dvd,but it happened.I tested the writer again,and it worked.How it manage to wipe data off a DVD,that i added already lots of files successfull,is MYSTERY TO ME,but its always nice to KNOW,WHAT WENT WRONG.Will however follow your instrcutuons,and lets get to the bottom of the story.Thanxs so far for your help.I really appreciated it.
  11. Ripper

    Ripper Regular member

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    Well if you post the media info of the disc in question, it might help me to understand what exactly happened.
  12. dunesurfer

    dunesurfer Member

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    <FONT face='arial' size='-1'>
    <TABLE cellpadding='0' cellspacing='0'>
    <TR><TD><B><FONT face='arial' size='-1'>Nero CD-DVD Speed: Disc Info</FONT></B></TD><TD></TD></TR>
    <TR><TD bgcolor='#505050'><B><FONT face='arial' size='-1' color='#FFFFFF'>&nbsp;Basic Information</FONT></B></TD><TD bgcolor='#505050'><FONT face='arial' size='-1'>&nbsp;</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Disc type:</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;DVD-R</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Book Type</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;DVD-R</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Manufacturer:</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;Verbatim</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; MID</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;MCC 03RG20 </FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Write speeds:</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;4 X - 8 X</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Blank Capacity</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;4.38 GB</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp;</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;4489 MB</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp;</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;4707319808 bytes</FONT></TD></TR>
    <TR><TD bgcolor='#505050'><B><FONT face='arial' size='-1' color='#FFFFFF'>&nbsp;Extended Information</FONT></B></TD><TD bgcolor='#505050'><FONT face='arial' size='-1'>&nbsp;</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Layers</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;1</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Usage</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;General</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Copyright protection</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;n/a</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Recorder information</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;recorded with HL-DT-ST DVDRAM GSA-T20L </FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp; Disc Status</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;Open</FONT></TD></TR>
    <TR><TD bgcolor='#505050'><B><FONT face='arial' size='-1' color='#FFFFFF'>&nbsp;Raw Data</FONT></B></TD><TD bgcolor='#505050'><FONT face='arial' size='-1'>&nbsp;</FONT></TD></TR>
    <TR><TD bgcolor='#E0E0E0'><FONT face='arial' size='-1'>&nbsp;Pre-recorded Information in Lead-in (0Eh)</FONT></TD><TD><FONT face='arial' size='-1'>&nbsp;</FONT></TD></TR>
    </TABLE>
    </FONT>
    <PRE>
    0000 - 01 40 C1 FD 9E D8 52 00 02 85 0D 0E 88 9A 80 00 - .@....R.........
    0010 - 03 4D 43 43 20 30 33 00 04 52 47 32 30 20 20 00 - .MCC.03..RG20...
    0020 - 05 88 80 00 00 00 02 00 40 0D 06 00 03 00 00 00 - ........@.......
    0030 - 00 00 00 00 0A 00 1D 00 58 BA 11 00 94 00 11 00 - ........X.......
    0040 - A1 28 4D 00 03 00 00 00 00 00 00 00 0A 00 1D 00 - .(M.............
    0050 - 03 00 00 00 00 00 00 00 F4 00 11 00 57 49 4D 00 - ............WIM.
    0060 - 03 00 00 00 00 00 00 00 07 00 00 00 90 01 11 00 - ................
    </PRE>
    Do not know if its correct what i did now.Please advice.
  13. scorpNZ

    scorpNZ Regular member

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    By rights nero should show the older files that were written,they will be sort of grayed out compared to the latest file you just attempted to burn,you should've got a popup stating "the previous files will be blah blah & still accessible do you want to continue" unless you ignored message & closed it before reading,you should be able to view all files in explorer has been my experience,i recall an incorrect setting is why that happens
  14. dunesurfer

    dunesurfer Member

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    Well,thahs what i normally get.In this case,allthough i knew,there was files on the disc,nero showed a empty disk.I took it out,reload,and open again,Same thing.Then i thought,ok,nothing bad can happen to the older files,so i tsted it to see what will happen.Well,in short,SOMEHOW,taht files got wiped off.How,i do not knbow,and thats what i wanna find out.How is that possible.And hwat to do,to prevent that from happening again.
  15. Ripper

    Ripper Regular member

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    Yeah this means the disc hasn't been finalised. I've not done any multi-session burning, so I don't know why you're experiencing what you are. It sounds as if Nero isn't seeing the files from the first burn session - are they visible in Windows Explorer?

    I have no idea why/how previously burned files were "wiped off" the disc, they should absolutely be there 'physically' speaking anyway.

    You're also using quite an old version of Nero - have you tried IMGBurn?
  16. scorpNZ

    scorpNZ Regular member

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    The only time i've seen mention of a file being wiped so to speak is when it was edited then saved tho that was a text type doc
  17. ps355528

    ps355528 Regular member

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    disk now has 2 sessions burned on it.. first session is now not accessible by any normal means ("start new session" rather than "continue existing session" has been selected and warning about this situation has been ignored!!)

    isobister or similar "should" be able to get at the previous session data..

    there you go guys.. simple when you remember nero4 and incd packet multisession burning..
    Last edited: Jun 30, 2012

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