Hello, I have installed "Nero 6 Reloaded Package One" ("Nero-220.127.116.11a.exe") version 18.104.22.168. In "Nero Burning ROM" when I open "Extras" and click on either: "Encode Files..." or "Save Tracks..." I get the following error message: "Protection Error Error: 89 OK". Clicking on "OK" closes Nero Burning ROM. Also, if I try to open "Nero Express" exactly the same error message appears instead of the application. If I use Start/Run... type "msconfig"/General: Selective Startup and UNcheck: "Load startup group items" and reboot, Windows loads with nothing in the Systems Tray except for "Norton Internet Security 2001" which I then disable so it also is removed from the Systems Tray. Then, with nothing loaded to the Systems Tray I still get the above issues with Nero. However, the issues do not occur when Windows is placed in Safe mode! I assume that must mean there is a driver or drivers on the system which are conflicting with Nero but I cannot identify them. I have followed Nero technical support advice to uninstall all Nero applications from 'Add/Remove Programs', then run the "Nero 6 General Clean Tool" and then install the latest version of Nero (so that the Nero currently installed is the version mentioned above). Unfortunately doing all that did not resolve the above issues. I have no idea how to identify the driver or drivers which I assume are causing a conflict and therefore this issue. A solution would be appreciated. Regards.