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Nero Vision shuts down while processing - ??? dont know why

Discussion in 'Nero discussion' started by expresso, Mar 16, 2007.

  1. expresso

    expresso Regular member

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    hi - i am using vista now - but even in xp - when i started to use the later nero 7's not sure which one now - during a nerovision project
    making a dvd - its working fine for about a hour - then it just shuts down - windows tells me the programs is not responding etc. and all i can do is close the error box and thats it - i made one project fine and now i cant make anymore - what do you think is causing this ? i am using vista ultimate now 32bit - but even in Xp it started to do that -
    right now i am using the latest version of nero 7 - is anyone else having this problem ? i dont mind going back to a older version but not sure if that would work with vista -- any help would be great

    thanks
     
  2. gwendolin

    gwendolin Senior member

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    Versions 7.5.9.0 and later work with Vista.
     
  3. expresso

    expresso Regular member

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    i thought so too - but i am using the latest nero - its 7.7.5.1

    thats the latest that i know of - one project i ran for over a hour and worked fine - then the next one latest about a hour - then shuts down - crashes - i tried it again and the same thing - is there any other program i can use to merge a bunch of video clips - and make a dvd video - ready to burn ? what else is there that does what nero vision does ?

    thanks
     
  4. grayholm

    grayholm Member

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    Hi, I have exactly the same problem using the latest version of Nero 7 which I purchased and downloaded from Nero last week. I am running Windows XP SP2. Nero 6 used to work with no problems on my machine.

    Nero Vision will work then just crashes out in the middle of a project. In most cases there is no error message or warning. I have sent the log files to Nero and I am waiting for them to reply.
     
  5. gwendolin

    gwendolin Senior member

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    If you have a log file then post it here so we can check it out.
     
  6. grayholm

    grayholm Member

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    Please find below the log created when NeroVision last crashed out on me. If you can offer any advice then I would be extremely grateful.

    many thanks for your help

    [10:58:56] NeroVision Log created (Date: 03/17/2007)
    [10:58:57] NeroVision Processors: 2 (Intel)
    [10:58:57] NeroVision OS: Windows XP
    [10:58:57] GCCore Detected DirectX Version 9 or higher
    [10:58:59] GCCore Detected DirectX Version: 9.0c
    [10:59:01] AMCDocBase Nero3D interface version is 300
    [10:59:04] ExpressUI Running Nero Vision Version: 4.9.0.18
    [10:59:05] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION\DVDENGINE.DLL
    [10:59:05] DVDEngine Product Version: 4.9.0.5, File Version: 4.9.0.12, Interface Version: 4.10.0.1
    [10:59:06] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION\DVDENGINE.DLL
    [10:59:06] DVDEngine Product Version: 4.9.0.5, File Version: 4.9.0.12, Interface Version: 4.10.0.1
    [10:59:06] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION\DVDENGINE.DLL
    [10:59:06] DVDEngine Product Version: 4.9.0.5, File Version: 4.9.0.12, Interface Version: 4.10.0.1
    [10:59:06] DVDEngine BEGIN: IDVDEngineManagerImpl - CreateDVDVideoSession
    [10:59:06] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVideoSession
    [10:59:06] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:06] DVDEngine ..Application service registered...
    [10:59:06] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:06] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:06] DVDEngine ..Application service registered...
    [10:59:06] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:19] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterCallback
    [10:59:19] DVDEngine END: IDVDSessionBaseImpl - RegisterCallback
    [10:59:19] DVDEngine BEGIN: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl
    [10:59:19] DVDEngine END: IDVDVideoSessionImpl - ~IDVDVideoSessionImpl
    [10:59:44] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION\DVDENGINE.DLL
    [10:59:44] DVDEngine Product Version: 4.9.0.5, File Version: 4.9.0.12, Interface Version: 4.10.0.1
    [10:59:45] MMTools SourceBuilder: building c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:46] MMTools SourceBuilder: --- used source filters ---
    [10:59:46] MMTools {E436EBB5-524F-11CE-9F53-0020AF0BA770} - File Source (Async.)
    [10:59:46] MMTools {A336CD3B-599C-4F70-A34D-E88EDE4B64C3} - Nero Splitter
    [10:59:46] MMTools {C0BA9CF8-96E0-4C34-B5DE-E92C3FC05ED6} - Nero Video Decoder
    [10:59:46] MMTools SourceBuilder: file type MPEG2 - video
    [10:59:46] MMTools --------------------
    [10:59:46] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION\DVDENGINE.DLL
    [10:59:46] DVDEngine Product Version: 4.9.0.5, File Version: 4.9.0.12, Interface Version: 4.10.0.1
    [10:59:46] DVDEngine C:\PROGRAM FILES\NERO\NERO 7\NERO VISION\DVDENGINE.DLL
    [10:59:46] DVDEngine Product Version: 4.9.0.5, File Version: 4.9.0.12, Interface Version: 4.10.0.1
    [10:59:46] DVDEngine BEGIN: IDVDEngineManagerImpl - CreateDVDVideoSession
    [10:59:46] DVDEngine END: IDVDEngineManagerImpl - CreateDVDVideoSession
    [10:59:46] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:46] DVDEngine ..Application service registered...
    [10:59:46] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:46] DVDEngine BEGIN: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:46] DVDEngine ..Application service registered...
    [10:59:46] DVDEngine END: IDVDSessionBaseImpl - RegisterApplicationService
    [10:59:47] NeroVision Estimate Size
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision | 0 | 0 | 1 | 10.00 | 9990
    [10:59:47] NeroVision | 1 | 0 | 0 | 10.00 | 0
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision total data size : 10458753 bytes
    [10:59:47] NeroVision multiplexed size : 10749952 bytes
    [10:59:47] NeroVision Estimate Size
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision | 0 | 0 | 1 | 10.00 | 9990
    [10:59:47] NeroVision | 1 | 0 | 0 | 10.00 | 0
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision total data size : 10458753 bytes
    [10:59:47] NeroVision multiplexed size : 10749952 bytes
    [10:59:47] NeroVision Estimate Size
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision | 0 | 0 | 1 | 10.00 | 9990
    [10:59:47] NeroVision | 1 | 0 | 0 | 10.00 | 0
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision total data size : 10458753 bytes
    [10:59:47] NeroVision multiplexed size : 10749952 bytes
    [10:59:47] NeroVision Estimate Size
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision | 0 | 0 | 1 | 10.00 | 9990
    [10:59:47] NeroVision | 1 | 0 | 0 | 10.00 | 0
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision total data size : 10458753 bytes
    [10:59:47] NeroVision multiplexed size : 10749952 bytes
    [10:59:47] NeroVision Estimate Size
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision | 0 | 0 | 1 | 10.00 | 9990
    [10:59:47] NeroVision | 1 | 0 | 0 | 10.00 | 0
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision total data size : 10458753 bytes
    [10:59:47] NeroVision multiplexed size : 10749952 bytes
    [10:59:47] NeroVision Estimate Size
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision |Stream | Seg. | UnComp.| Duration | Size (KB)
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision | 0 | 0 | 1 | 3728.08 | 3640927
    [10:59:47] NeroVision | 1 | 0 | 1 | 3728.08 | 89474
    [10:59:47] NeroVision +-------+------+--------+----------+---------
    [10:59:47] NeroVision total data size : 3820160046 bytes
    [10:59:47] NeroVision multiplexed size : 3926689792 bytes
    [10:59:52] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:53] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:54] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:54] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:55] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:56] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:56] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [10:59:57] MMTools SourceBuilder: building c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg audio/0
    [10:59:58] MMTools SourceBuilder: --- used source filters ---
    [10:59:58] MMTools {E436EBB5-524F-11CE-9F53-0020AF0BA770} - File Source (Async.)
    [10:59:58] MMTools {A336CD3B-599C-4F70-A34D-E88EDE4B64C3} - Nero Splitter
    [10:59:58] MMTools {83E69A3D-56A5-4850-89C9-F6B6F003EB9B} - NeAudio2
    [10:59:58] MMTools SourceBuilder: file type MPEG2 - audio
    [10:59:58] MMTools --------------------
    [10:59:58] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [11:00:08] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg audio/0
    [11:00:08] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [11:00:09] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg audio/0
    [11:00:09] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [11:00:09] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [11:00:09] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg audio/0
    [11:00:10] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [11:00:10] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg audio/0
    [11:02:15] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [11:02:15] MMTools SourceBuilder: building cached c:\Documents and Settings\Tony\My Documents\My Videos\Old Tapes\Tape1.mpg video/0
    [11:02:22] DVDEngine DVDEngineXceptFilter(): Caught SEH Exception 0xc0000005
    [11:02:22] DVDEngine ========================================================================================
    [11:02:22] DVDEngine WARNING: 1 instances of 'IDVDEngineManager2Impl' are not destroyed!
    [11:02:22] DVDEngine ========================================================================================
    [11:02:22] DVDEngine ========================================================================================
    [11:02:22] DVDEngine WARNING: 1 instances of 'IDVDEngineManagerImpl' are not destroyed!
    [11:02:22] DVDEngine ========================================================================================
     
  7. nrshapiro

    nrshapiro Member

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    This happens to me as well with the latest version of NeroVision.

    I am capturing data over firewire from my miniDVR tape based camera, and NeroVision just exits without error after 6 or so minutes.

    I was capturing to DVD format (on the hard drive). After this happened several times on my desktop, I installed Nero to my new laptop (my desktop is XP Pro, my laptop is Vista Home Premium. (Since it's only a couple of weeks old, it's virgin territory).

    Same problem. Vista shows error in Nerovision.exe, app version 4.9.5.7, fault module version 6.06000.16386.

    I just repeated the test but this time I captured to DV Type 1, and it didn't crash (exit).
     
  8. expresso

    expresso Regular member

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    i been reading around on here and found out that this is a common problem with nerovison and theres no solution that i know of - but what i did realize is this - usually i add a bunch of video clips to make a dvd - which takes over a hour - sometimes close to 2 hours depending on the format etc. -- but if you convert each clip one at a time first making it a dvd file - then when you got all your clips to a dvd file
    put them together again with nerovision and make your DVD - it usually takes about 10 mins or 15 max when all the files are dvd already - goes real fast and havnt had the issues anymore - takes time to do each file one at a time - but also makes the final dvd very fast to make - in all its about the same time overall - you may want to try that till its fixed if ever - :)
     
  9. gazzaman5

    gazzaman5 Member

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    Hi,
    I've started getting this problem regularly now after using Nero 7 for ages without fail !!

    the problem lies with this line from the log
    [11:02:22] DVDEngine DVDEngineXceptFilter(): Caught SEH Exception 0xc0000005

    I been doing some searching on this as my next step in desperation was going to be ( and still may be ) to wipe my PC and restore it to factory settings using my original recovery disc !!!

    but found this site ( but its only in French !! anyone out there that can translate ??)

    http://fr.neroforum.org/viewtopic.php?p=7974&sid=909ba8ddc3c39e19b7977933a4a98ae5

    from what very basic french I can remember I think its saying its a RAM problem and to run a utility called MEMTEST86 and also has a link to a forum on how to run this ( also in french !!! )

    It may be time to replace some RAM ??
    or can failed RAM addresses be ignored ? like bad hard disk sectors ??

    hope this is of some help !!
     

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