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Never encountered this problem

Discussion in 'Windows - Software discussion' started by BlkMagic1, Mar 22, 2007.

  1. BlkMagic1

    BlkMagic1 Regular member

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    i recently purchased a used dell inspiron 300m for about $15 but everytime i start it up it has a blue screen and says

    STOP: c0000218 {Registry File Failure}
    The registry cannot load the hive (file):
    \SystemRoot\System32\Config\SOFTWARE
    or its log or alternate.
    It is corrupt, absent, or not writable.

    Beginning dump of physical memory
    Physical memory dump complete.
    Contact your system administrator or technical support group for further assistance.


    CAn someone please help me with directions on how i can fix this problem
     
  2. sjb007

    sjb007 Member

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    A quick search in google takes me to M$ web site -> http://support.microsoft.com/kb/830084

    Do you have a genuine windows XP disk? if so try booting to a recovery console and use the chkdsk /f command and see if that helps at all

    With the Computer being second hand I personally would be tempted to format the hard drive and start afresh with XP
     

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