I'm sure my problem is not unique but I'm clueless on where to go. I bought DVD XCopy Gold back in January and just now bought a burner. I have an external Lite-On 851sx. My computer is a 1.2ghz Celeron Compaq with 256 mb ram. Ive tried to back up a few DVD's using both X copy and X Copy Xpress. It's taking me over 2 hours to read the DVD and another 1.5 hours to burn it. Is this normal. I've already disabled Norton AV, diabled the drag and drop portion of Roxio, verified I'm on DMA vs PIO and have downloaded the firmware from the Lite-on website. I'm at wits end and my wife is laughing at me (good natured fun of course). CAn anyone please point me in the right direction. My current thought is to head back to the store with the burner and give up. Thanks in advance for any and all help.