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No sound, but audio is connected and drivers are up to date

Discussion in 'PC hardware help' started by nightmar3, May 29, 2007.

  1. nightmar3

    nightmar3 Member

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    And no, I don't have mute on. None of the sound is working, and when I'm on Itunes the song is playing but no sound is coming out and I downloaded sound drivers for my computer but after uninstalling (which it didnt really uninstall) I try to start the setup and it finishes then tells me 'Driver was not installed'. My sound driver is yamaha ac-xg wdm.

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 4:58:45 PM, on 5/29/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgamsvr.exe
    D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgupsvc.exe
    C:\Program Files\Gateway\EzTune\DTSRVC.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe
    C:\Program Files\Gateway\EzTune\DTHtml.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Portrait Displays\Pivot Software\floater.exe
    C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    D:\HiJackThis_v2.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://gmail.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\Games\SECURITY ALPHA\SECURITY FINAL\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O4 - HKLM\..\Run: [AVG7_CC] D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
    O4 - HKLM\..\Run: [DT Task] C:\Program Files\Gateway\EzTune\DTHtml.exe -startup_folder
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [GameXL] "D:\Game Accelerator\gamexl.exe"
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\RunOnce: [FFTI] C:\Documents and Settings\Jordan1\Application Data\Mozilla\Firefox\Profiles\tood1wqq.default\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\ffti.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /DestPath="C:\Documents and Settings\Jordan1\Application Data\Mozilla\Firefox\Profiles/tood1wqq.default\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}"
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = D:\Reader\AdobeCollabSync.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\Microsoft Office\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\MICROS~1\MICROS~1\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Liatro SWF Decoder Catch - D:\cascade\Liatro SWF Decoder 4.6\swfcatch.htm
    O8 - Extra context menu item: Save Flash with Flash Catcher - res://C:\Program Files\Common Files\justDo\IECatcher.DLL/FlashCatcher.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: (no name) - {85e1f530-48f4-11d9-9629-08ff2ffc9f67} - (no file)
    O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
    O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697519} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_aac.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\Games\SECURI~2\SECURI~1\AVGFIR~1\avgupsvc.exe
    O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Gateway\EzTune\DTSRVC.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - D:\iPod\bin\iPodService.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - D:\Alcohol 120\StarWind\StarWindService.exe
    O24 - Desktop Component 1: CHS Staff by Name - http://southlakecarroll.edu/chs/staffbyname.htm

    --
    End of file - 8343 bytes
     
  2. nightmar3

    nightmar3 Member

    Joined:
    Jan 21, 2006
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    Anybody? Please help me!
     
  3. Fredil

    Fredil Regular member

    Joined:
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    I'm sorry, this forum is for Windows Spyware problems, not for problems with your audio driver. While a virus might be causing these problems, the chances are slim, so I will get a moderator to move your thread into the appropriate forum.

    Good luck :)
     
  4. ddp

    ddp Moderator Staff Member

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    moved to correct forum.
    is there an exclamation mark in device manager?
     
  5. nightmar3

    nightmar3 Member

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    Nope, there isn't any exclamation marks in device manager.
     
  6. ddp

    ddp Moderator Staff Member

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    uninstall the card in device manager & restart windows so it can find it & maybe load the driver
     

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