you should have followed the instructions on how to post. [bold]Only try the code once and once only!!! [/bold] Please remember you only get 3-5 attempts before your mobile becomes hardlocked. [bold]If you have already tried different codes before Please let me know this way we do not hardlock your phone[/bold] [bold]STOP AND REPLY BACK BEFORE TRYING CODE[/bold] Please make sure the information you give is correct before typing in the code. [bold] Verify the code prior to entering the final # [/bold] Remove SIM CARD ! Type: #pw+129944645751350+1# Here is a step by step guide in entering the number. Type: # Then press the * key 3 times (to get a "p") Then press the * key 4 times (to get a "w") Then press the * key 2 times (to get a "+") Then enter: 129944645751350 Then press the * key 2 times (to get a "+") Then enter: 1 Enter: # [bold] Please verify if code works [/bold] this is important to my quality control. If the mobile gives no response/no message try the following: TRY: Insert a non accepted sim, press the undo button, a box should appear saying enter restriction code, enter the code given and press ok [bold] If you mobile is hardlocked the only way to unlock it is by taking/sending it to a professional unlocker. [/bold]