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Not found programs on start bottom

Discussion in 'Windows - Virus and spyware problems' started by halvear, Aug 20, 2011.

  1. halvear

    halvear Member

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    How can I get rid of Security Tool, is in the start menu and it is blocking my programs.
    I tried to restore my computer to an early time and in the middle of the process stops and I am not able to do it.
    I need some help please.
    I have Ad-Aware, Avg and Spybot, and I don't know how this virus entered in my laptop.
     
    Last edited: Aug 21, 2011
  2. scorpNZ

    scorpNZ Active member

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    You need to familiarize yourself with both programs start by reading the manuals,quarantine would be a good place to start tho reading all is better
     
  3. ddp

    ddp Moderator Staff Member

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    try system restore thru safemode/administrator if it is there.
     
  4. halvear

    halvear Member

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    Administrator is there whaen I am on safe mode but I always use the option with my name on it and I can not restore.
    Whats the differrence with Administrator?

    Thank you
     
  5. ddp

    ddp Moderator Staff Member

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    because it works for me in administrator but not always in user name.
     
  6. halvear

    halvear Member

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    I just tried safemode with the administrator and didn't work.
    I ran Rkill and Malwarebytes that helped but I still have the same probem,the security tool is gone, but I can not access my programs with the start menu,and they are gone in the install programs.
    The program are still in my computer and works, so I do not know what is happening.
    I appeciate some feed back.
     
  7. scorpNZ

    scorpNZ Active member

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