1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

notebook bluescreen

Discussion in 'Windows - General discussion' started by noideame, Jun 16, 2011.

  1. noideame

    noideame Regular member

    Joined:
    Jul 27, 2008
    Messages:
    405
    Likes Received:
    1
    Trophy Points:
    28
    a friend has a notebook, and the screen suddenly went blue, all sounds were still there,(she was playing online poker at the time)and could still hear everything going on, she had an online radio playing and could hear that as well. all i can tell you is that she is running xp. any suggestions would be appreciated.
     
  2. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,009
    Likes Received:
    77
    Trophy Points:
    128
    try a system restore thru safemode or uninstall her video driver thru safemode so when windows restarts, it will find new hardware & load it's driver.
     
  3. Dela

    Dela Administrator Staff Member

    Joined:
    Aug 25, 2002
    Messages:
    8,949
    Likes Received:
    1
    Trophy Points:
    118
    Wow, this is a strange one. A Blue Screen usually would indicate a BSOD (caused by a problem in kernel memory, most likely from device driver) but the fact that she could still hear the sounds is very bizarre, since a BSOD dictates a full system halt (though it is often accompanies with noises anyway but it shouldn't keep outputting sounds from Internet radio or online poker.)

    What did she do when the screen went blue? Surely she has tried to boot the laptop again since this happened?
     
  4. noideame

    noideame Regular member

    Joined:
    Jul 27, 2008
    Messages:
    405
    Likes Received:
    1
    Trophy Points:
    28
    thanks for replies, she closed notebook down restarted and everything was ok, it happened again so she restarted again and has had no problems since. sorry for delay in replying but she never got back to me until today. so still a mystery. and she did virus/malware scan and showed nothing.
     
  5. ddp

    ddp Moderator Staff Member

    Joined:
    Oct 15, 2004
    Messages:
    39,009
    Likes Received:
    77
    Trophy Points:
    128
    windows did a hiccup.
     
  6. ronhondo

    ronhondo Member

    Joined:
    Sep 20, 2008
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    11
    It is possible the cable from the mainboard to the screen is loose or broken. If it is the problem will happen again.
     

Share This Page