ok here is the problem I go to download software it is for a scanner but, this happends with a lot of software and Iam tired of it. what happends is this message come up c:\windows\system32\autoexec.nt. and it says 16 bit windows subsystem.I dont understand. I put the computer into 16bit mode but that doesnt help. I have a 128 g-force video card that I disabled and still no luck. I have a Hewlitt packard amd 3200 processor and the model is a620n. Oh yeah it is a hp pavillion.512 mb ram. please help thanks in advance.