okay folks...I used the cucusoft ipod video converter suite that someone mentioned to convert a few files from dvd's....some short clips and a whole movie. I put the short clips in the library no problem....whenever I go to add the movie file, however...NOTHING HAPPENS....whether i click and drag...go to File > Add File to library...etc. I DID notice though...after i try to add the large movie file (826 MB) and try to put something else in after the failed attempt...i can't. if i try to put something else in the movies BEOFRE i try to add the movie file...it works fine. yes they are converted to the mpeg4 format.... what's the deal?