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please help :)

Discussion in 'Nero discussion' started by atomsplit, Feb 23, 2007.

  1. atomsplit

    atomsplit Member

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    Hi,
    Im new here and was wondering if anyone can help me.
    I have been trying to burn 6 avi files onto a dvd as backup
    Sounds simple but I keep getting a "invalid track info message"
    I've tried updating my firmware and burning at 4X.
    Im using some Fujifilm DVD-R disks.
    Any help would be appreciated

    heres my log:
    1C84-731C-10E5-477X-404C-EXC3-****

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <TSSTcorp CD/DVDW TS-H552B>Version: GA04 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <LITE-ON CD-ROM LTN-489S >Version: 8GS4 - HA 1 TA 1 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552B atapi Port 4 ID 0 DMA: On
    CdRomPeripheral : LITE-ON CD-ROM LTN-489S atapi Port 4 ID 1 DMA: Off
    DiskPeripheral : ST3200021A atapi Port 5 ID 0 DMA: On
    CdRomPeripheral : SCSIVAX DVD/CD-ROM 2.7a Vax347s Port 6 ID 0 DMA: Off

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW TS-H552B E: CDRom0
    LITE-ON CD-ROM LTN-489S F: CDRom1
    SCSIVAX DVD/CD-ROM G: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 1022MB (1047024kB)
    Free physical memory: 574MB (588724kB)
    Memory in use : 43 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    22.2.2007
    ISO compilation
    9:33:41 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    9:33:41 PM #2 Text 0 File Isodoc.cpp, Line 6527
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    9:33:41 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    9:33:41 PM #4 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    9:33:41 PM #5 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 1325215 (294:29.40, 2588MB)

    9:33:41 PM #6 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    9:33:41 PM #7 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: TSSTcorp CD/DVDW TS-H552B, Media type: DVD-R
    Disc Manufacturer: Prodis - cF01
    Disc Application Code: 64, Disc Physical Code: 193

    9:33:41 PM #8 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:33:41 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1325216 (1325216) = #1325216/294:29.41
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1325216 blocks [E: TSSTcorp CD/DVDW TS-H552B]
    --------------------------------------------------------------

    9:33:41 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [E: TSSTcorp CD/DVDW TS-H552B] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2714042368, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 1325216 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 1325216 | 0 | 0x00
    1325216 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    9:33:41 PM #11 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    9:33:41 PM #12 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    9:33:41 PM #13 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    9:33:41 PM #14 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    9:33:41 PM #15 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 8x (11,080 KB/s)

    9:33:41 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:33:41 PM #17 Text 0 File DVDR.cpp, Line 3070
    Recording mode: Sequential Recording Mode for Multisession

    9:33:41 PM #18 Text 0 File DVDR.cpp, Line 3226
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:33:41 PM #19 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x08dc8640: Len x648

    9:33:41 PM #20 Text 0 File Cdrdrv.cpp, Line 9288
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    9:34:03 PM #21 Text 0 File Cdrdrv.cpp, Line 1303
    21:34:03.703 - E: TSSTcorp CD/DVDW TS-H552B : Queue again later

    9:37:09 PM #22 SPTI -1135 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 06 EC C0 00 00 20 00 00 00
    Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C
    Buffer x2977dcc0: Len x10000
    0x2C 7D BE 63 47 7D E4 D6 D4 30 62 8F 40 FF AA BD
    0x52 3D EC CC 51 89 8F 16 07 82 9A 2E F6 3A 80 4A
    0x7A 40 1F 86 D6 98 14 C0 49 5F A0 96 20 0C 86 13

    9:37:09 PM #23 CDR -1135 File Writer.cpp, Line 301
    Write error
    E: TSSTcorp CD/DVDW TS-H552B

    9:37:09 PM #24 Text 0 File DVDR.cpp, Line 3446
    EndDAO: Last written address was 453823

    9:37:09 PM #25 Phase 133 File dlgbrnst.cpp, Line 1760
    Writing short lead-out

    9:41:33 PM #26 SPTI -1176 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1176)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x72
    Sense Qual: 0x00
    CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
    Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 72

    9:43:39 PM #27 CDR -1176 File WriterStatus.cpp, Line 162
    Session fixation error
    E: TSSTcorp CD/DVDW TS-H552B

    9:43:39 PM #28 TRANSFER -24 File WriterStatus.cpp, Line 162
    Could not perform end of Disc-at-once

    9:43:44 PM #29 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 8x (11,080 KB/s)

    9:43:44 PM #30 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    9:43:47 PM #31 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    9:43:48 PM #32 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


    Any help would be appreciated.
    Thanks in advance.
    A
     
  2. IHoe

    IHoe Senior member

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    maybe your ASPI layer is corrupted, try this, version 4.71 from here - http://www.afterdawn.com/software/cdr_software/cdr_tools/aspi.cfm
    then why did you burn at 8x? 9:43:44 PM #29 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 8x (11,080 KB/s)


    turn on your DMA: http://my.afterdawn.com/alkohol/blog_entry.cfm/231/dmaissues

    don't multissession! you're not using an RW disk so make sure it's a closed session!

    although Prodisc media is Second Rate media I would only use MIJs (made in Japan).... and if you need to use a Taiwan disk then use Verbtatim! Those MIJs and Verbatim at top notch and the only ones that I let close to my burners!

    if you are trying to convert your AVI files where is it in your Nero Log??? this can't be the full log showing NeroVision is being used! Why is this log incomplete? Can't seem to help you if you post the wrong Nero log.

     
  3. atomsplit

    atomsplit Member

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    Thanks for the help!
    Im not converting the avi files. Just saving them onto a dvd.
    I went through these steps and no success.
    Heres the latest log...

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
    Nero Version: 6.6.0.13
    Internal Version: 6, 6, 0, 13c
    (Nero Express)
    Recorder: <TSSTcorp CD/DVDW TS-H552B>Version: TS10 - HA 4 TA 0 - 6.6.0.13
    Adapter driver: <atapi> HA 4
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <LITE-ON CD-ROM LTN-489S >Version: 8GS4 - HA 4 TA 1 - 6.6.0.13
    Adapter driver: <atapi> HA 4

    === Scsi-Device-Map ===
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552B atapi Port 4 ID 0 DMA: On
    CdRomPeripheral : LITE-ON CD-ROM LTN-489S atapi Port 4 ID 1 DMA: Off
    DiskPeripheral : ST3200021A atapi Port 5 ID 0 DMA: On
    CdRomPeripheral : SCSIVAX DVD/CD-ROM 2.7a Vax347s Port 6 ID 0 DMA: Off

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW TS-H552B E: CDRom0
    LITE-ON CD-ROM LTN-489S F: CDRom1
    SCSIVAX DVD/CD-ROM G: CDRom2
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1022MB (1047024kB)
    Free physical memory: 512MB (525148kB)
    Memory in use : 49 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    23.2.2007
    ISO compilation
    9:25:46 PM #1 Text 0 File Isodoc.cpp, Line 6194
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : TRUE
    Simulate : TRUE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    9:25:46 PM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    9:25:46 PM #3 Text 0 File Writer.cpp, Line 122
    Writer TSSTcorp CD/DVDW TS-H552B running

    9:25:46 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3293
    First writeable address = 0 (0x00000000)

    9:25:46 PM #5 Text 0 File Burncd.cpp, Line 3167
    Turn on Disc-At-Once, using DVD media

    9:25:47 PM #6 Text 0 File DlgWaitCD.cpp, Line 260
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 1325215 (294:29.40, 2588MB)

    9:25:47 PM #7 Text 0 File DlgWaitCD.cpp, Line 272
    Write in overburning mode: NO (enabled: CD)

    9:25:47 PM #8 Text 0 File DlgWaitCD.cpp, Line 2339
    Recorder: TSSTcorp CD/DVDW TS-H552B, Media type: DVD-R
    Disc Manufacturer: Prodis - cF01
    Disc Application Code: 64, Disc Physical Code: 193

    9:25:47 PM #9 Text 0 File DlgWaitCD.cpp, Line 438
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    9:25:47 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1325216 (1325216) = #1325216/294:29.41
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1325216 blocks [TSSTcorp CD/DVDW TS-H552B]
    --------------------------------------------------------------

    9:25:47 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
    Prepare recorder [TSSTcorp CD/DVDW TS-H552B] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2714042368, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1325216 | lead-out | 1 | 0x41 | 0x00

    9:25:47 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
    Caching of files started

    9:25:47 PM #13 Text 0 File Burncd.cpp, Line 4051
    Cache writing successful.

    9:25:47 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
    Caching of files completed

    9:25:47 PM #15 Phase 28 File dlgbrnst.cpp, Line 1832
    Speed measurement started

    9:25:47 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:28:40 PM #17 Text 0 File WriterStatus.cpp, Line 116
    <TSSTcorp CD/DVDW TS-H552B> start writing Lead-Out at LBA 1325216 (1438A0h), lenght 0 blocks

    9:28:40 PM #18 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    9:28:41 PM #19 Phase 29 File dlgbrnst.cpp, Line 1781
    Speed measurement completed: 11.2x (15,482 KB/s)

    9:28:41 PM #20 Phase 32 File dlgbrnst.cpp, Line 1832
    Simulation started at 4x (5,540 KB/s)

    9:28:43 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:28:43 PM #22 Text 0 File DVDR.cpp, Line 2267
    Recording mode: Sequential Recording Mode

    9:28:43 PM #23 Text 0 File Mmc.cpp, Line 21469
    Set BUFE: Super Link -> ON

    9:28:43 PM #24 Text 0 File DVDR.cpp, Line 2421
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    9:28:43 PM #25 Text 0 File Cdrdrv.cpp, Line 8438
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 0 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    9:28:57 PM #26 Text 0 File Cdrdrv.cpp, Line 1288
    21:28:57.921 - TSSTcorp CD/DVDW TS-H552B\H4 T0 : Queue again later

    9:37:12 PM #27 Text 0 File WriterStatus.cpp, Line 116
    <TSSTcorp CD/DVDW TS-H552B> start writing Lead-Out at LBA 1325216 (1438A0h), lenght 0 blocks

    9:37:12 PM #28 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    9:37:12 PM #29 Text 0 File DVDR.cpp, Line 2658
    EndDAO: Last written address was 1325215

    9:37:34 PM #30 Phase 33 File dlgbrnst.cpp, Line 1832
    Simulation completed successfully at 4x (5,540 KB/s)

    9:37:35 PM #31 Phase 36 File dlgbrnst.cpp, Line 1832
    Burn process started at 4x (5,540 KB/s)

    9:37:35 PM #32 Text 0 File ThreadedTransferInterface.cpp, Line 2609
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    9:37:35 PM #33 CDR -1066 File ThreadedTransferInterface.cpp, Line 1735
    Invalid field in command

    9:37:35 PM #34 TRANSFER -35 File ThreadedTransferInterface.cpp, Line 1735
    Invalid track info

    9:37:35 PM #35 Phase 38 File dlgbrnst.cpp, Line 1832
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 11:07:32 PM
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 8/24/2006 10:47:00 PM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.33a, size=36528 bytes, created 8/24/2006 10:47:00 PM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:44 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    please help!
    Thanks in advance.
     
  4. gwendolin

    gwendolin Senior member

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    You cannot just save AVI files to a DVD, they have to be converted and this is what Nero does.

    Try updating your Nero from here, both packages


    Package 1:
    http://www.dvdplusvideo.com/Nero-6.6.0.18_no_yt.exe
    Package 2:
    http://www.dvdplusvideo.com/NVE-3.1.0.21_no_yt.exe

    DMA is still off

    Still using poor quality discs, try Verbatim or Sony (made in japan)

    You have Roxio installed, it clashes with Nero, to remove, run this zapper http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
     
  5. IHoe

    IHoe Senior member

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    this shows that at one point you had both Nero 6 and Nero 7 on the computer ..... I use Nero 6.6.0.18 (the most stablest version of 6)... and since you posted the Nero 6 logs I can only presume that you now have version 6 instead of version 7...... follow Gwendolyn's advise to update to 6.6.0.18 and follow how to do it here:

    Before udating to 6.6.0.18 I would save the serial #, uninstall Nero, then use the cleaning tools :
    http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html
    http://ww2.nero.com/nero6/eng/Clean_Tools.html
    then do a registry clean up(free registry cleaner, CClean: http://www.ccleaner.com/download/downloadpage.aspx?1) and defrag...... then reboot!

    install package one:
    http://www.filehippo.com/download_nero_burning_rom/?539

    then install package two:
    http://www.nero.com/nero6/eng/Patch_for_NVE3.html

    also your burner.... showing 2 different firmwares.......
    http://forum.rpc1.org/dl_firmware.php?download_id=1911
    the first Nero log shows you have the up-to-date firmware for a Gateway computer...... then the second Nero log shows an older version of TS10! I'm confused to which Nero log came first and if the second log is the latest failed Nero log and you updated your firmware to an old version of your drive.... why didn't you update your drive to the latest version of TS12 found here: LINK
    your Nero logs are confusing! don't know which came first and giving you advise on what to do is just mixing everything up..... what came first the chicken or the egg..... seems like you did plenty of updating and changing versions and different firmwares..... I hope you didn't damage your drive!

    I guess you could burn the AVIs as a Data Disk ..... but unless you have an AVI player it wouldn't be playable in just any DVD player!
     
  6. rch0621

    rch0621 Member

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    what make model computer, alot of tsst crop burners are faleing to burn dvds .they play cd and record cd but fail to burn dvd files or get to about 70 or so % and come up with error if it is a dell or hp laptop see if they can send u a replacement drive ,allso could be drm in the windows media center software .easy way to tell if its the buner is if it skips the sound while playing a burned dvd.
     
  7. gwendolin

    gwendolin Senior member

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    @IHoe, I only just noticed in the first log the member was using 7.7.5.1....2nd log back to 6.6.0.13 so it looks like they have uninstalled Nero 7, installed an older version of Nero 6 and updated their firmware.
     
  8. IHoe

    IHoe Senior member

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    just seems confusing to me!
     
  9. gwendolin

    gwendolin Senior member

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